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Sell your phone
and receive a credit or donate

Good for the environment, good for you

Sell your phone with Swisscom Buyback

Give your old cell phone or tablet a second life: Swisscom Buyback buys your used smartphone or tablet and refurbishes it. You’ll either receive a credit for the value of your device or you can donate the proceeds to SOS Children’s Villages.

 

For everyone in Switzerland and for all devices

 

Secure data
erasure guaranteed

 

Reuse is good for the environment

How Swisscom Buyback works

Sell your cell phone in 3 steps

Important: Disable account-related settings on your phone before sending it in. This is the only way to receive the credit.

Instructions for iOS(opens in new tab)

Instructions for Android(opens in new tab)

Frequently asked questions about Swisscom Buyback

Find your answers

The Swisscom Buyback programme lets you sell your old smartphone. The buyback value you receive depends on the condition, brand and model of your device. You may choose to have the amount paid out conveniently by bank transfer or have it credited towards your next Swisscom invoice. The buyback value or a portion of it can also be donated to the SOS Children’s Villages foundation. It’s also possible to have the buyback value of the used device credited directly towards your new smartphone. Simply select your device of choice online, at a Swisscom shop or via our hotline. You may conveniently send the used device to Swisscom at a later date.

The Swisscom Buyback programme is available to all smartphone owners in Switzerland – you do not need to be a Swisscom customer.

You have the following options:

  • Put the buyback value of your old mobile phone directly towards the purchase of a new smartphone
  • Have the buyback amount for your old mobile paid out via bank transfer or credited to your next Swisscom bill
  • Donate the buyback value or part of it to the SOS Children's Villages foundation

Swisscom's buyback offer for second-hand smartphones is provided in cooperation with partner company Recommerce Solutions (RS) Switzerland.

You can have the buyback credit from the used phone credited directly towards your new smartphone in the following ways:

  • At a Swisscom shop, where you can hand in your old device on the spot or send it by post at a later date
  • Via our hotline or the Swisscom online shop, after which you must send in your device by post
  • You can also sell your old device to us without having to purchase a new one. This can easily be done online or at a Swisscom shop and you may choose to have the amount paid out conveniently by bank transfer or have it credited towards your next Swisscom invoice.
  • The buyback value or a portion of it can also be donated to the SOS Children's Villages foundation.

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