Swisscom supporting Ukraine

We are deeply saddened by the situation in Ukraine. Our thoughts are with those who are currently being forced to experience fear, suffering, war and destruction. Swisscom is providing a raft of support measures.

Вся інформація також доступна українською мовою.

перейдіть до сторінки українською

Free calls to Ukraine and roaming within Ukraine

On account of the current situation, Swisscom will, until 31 December 2022 provisionally, waive the costs for calls from Switzerland to Ukraine and roaming costs within Ukraine.

Helping Ukraine with 20,000 old mobile phones

In March 2022, all Swisscom Shops collected old mobile phones on behalf of SOS Children’s Villages in Ukraine. More than 20,000 devices were donated. Thank you very much! The entire proceeds will be donated and matched by Swisscom.

More information

Help we are providing within Switzerland

We have a free offer for those fleeing the invasion in Ukraine. Precondition: You have a Swiss residence permit S or intend to apply for one. You are at least 18 years old.

1. Visit one of our Swisscom Shops

You must come in person to the Swisscom Shop. Delivery to authorised persons is not possible.

Find a Swisscom Shop near you

2. Bring an identification document with you

Precondition: You have a Swiss residence permit S or an official confirmation (Passierschein/bon de sortie/pass d’uscita, Eintrittsblatt Loge/feuille Entrée loge/foglio Entrata loge, e-mail confirmation SEM etc.). You are at least 18 years old.

3. Receive a Swiss SIM card

Enjoy unlimited calls and data in Switzerland. Maximum one SIM card per person.Includes unlimited calls & SMS within Switzerland, from Switzerland to EU/Western Europe and to Belarus, Ukraine, Russia and unlimited surfing within Switzerland as part of normal personal use.