Swisscom supporting Ukraine

We are deeply saddened by the situation in Ukraine. Our thoughts are with those who are currently being forced to experience fear, suffering, war and destruction. Swisscom is providing a raft of support measures.

Вся інформація також доступна українською мовою.

Free calls to Ukraine and roaming within Ukraine

On account of the current situation, Swisscom will, from until 31 August 2022 provisionally, waive the costs for calls from Switzerland to Ukraine and roaming costs within Ukraine.

Donate old mobile phones – and help Ukraine

There’s a treasure trove of 60 million Swiss francs lying dormant within Swiss homes – and it could all go towards helping Ukraine. All Swisscom Shops are collecting old smartphones and mobile phones on behalf of SOS Children's Villages in Ukraine. The entire proceeds will be donated and matched by Swisscom.

Help we are providing within Switzerland

We have a free offer for those fleeing the invasion in Ukraine. Precondition: You have a Swiss residence permit S or intend to apply for one. You are at least 18 years old.

1. Visit one of our Swisscom Shops

You must come in person to the Swisscom Shop. Delivery to authorised persons is not possible.

Find a Swisscom Shop near you

2. Bring an identification document with you

Precondition: You have a Swiss residence permit S or an official confirmation (Passierschein/bon de sortie/pass d’uscita, Eintrittsblatt Loge/feuille Entrée loge/foglio Entrata loge, e-mail confirmation SEM etc.). You are at least 18 years old.

3. Receive a Swiss SIM card

Enjoy unlimited calls and data in Switzerland. Maximum one SIM card per person.Includes unlimited calls & SMS within Switzerland, from Switzerland to EU/Western Europe and to Belarus, Ukraine, Russia and unlimited surfing within Switzerland as part of normal personal use.