Current faults and service updates

Current faults and service updates

Current faults and service updates

Local and regional disruptions


Nationwide disruptions

Service / Status Last update
TV Oberwallis HD is unavailable 26.05.2018 03:58
Last update: 26.05.2018 03:58
Expected until: Throughout Switzerland
Affected region: Throughout Switzerland
Due to a technical problem the TV Oberwallis HD channel on Swisscom TV is currently unavailable. We have initiated activities to rectify the interference. We apologise for any inconvenience caused. Swisscom
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New firmware for the Internet-Box plus, standard and V2 router 14.05.2018 13:54
Last update: 14.05.2018 13:54
Expected until: 2018/05/31, 06:00
Affected region: Throughout Switzerland
Swisscom constantly updates the firmware of the Internet routers in order to offer its customers the best possible service. The Internet-Box plus, standard und V2 routers are currently being updated to the version 09.02.08. The new firmware will automatically install in the night between 1.00 a.m. and 5.00 a.m. and will lead to at most an interruption of 15 minutes for the Internet, Swisscom TV and the fixed network telephony IP. Please do not turn off the Internet-Box plus, standard und V2 nor remove it from power during the installation. Swisscom
New firmware for the Centro Business 2.0 router 03.05.2018 14:55
Last update: 03.05.2018 14:55
Expected until: 2018/05/29, 06:00
Affected region: Throughout Switzerland
Swisscom constantly updates the firmware of the Internet routers in order to offer its customers the best possible service. The Centro Business 2.0 routers are currently being updated to the version 9.02.06. The new firmware will automatically install in the night between 2.00 am. a.m. and 6.00 am. a.m. and will lead to at most an interruption of 15 minutes for the Internet, Swisscom TV and the fixed network telephony IP. Please do not turn off the Centro Business 2.0 nor remove it from power during the installation. Swisscom



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