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inOne mobile Prepaid
Prepaid: Compare offers or top up a prepaid card
Surf and make calls without a subscription: find the best prepaid offering for you and learn how to top up your credit and keep your costs in check. Add more data to surf or 5G premium speed with additional flexible packages.
Extend your prepaid tariff to suit your needs
For those who want more: adjust your prepaid tariff to suit you.
You can activate the following options in the Swisscom Cockpit.
Top up credit in the Cockpit
You can check or top up your credit in the Cockpit at any time – and book combi and data packages. You can access the cockpit for free worldwide, even if you have no credit left.
Top up your credit here
Additional prepaid top-up options
With a mobile subscription
Give the gift of prepaid credit: top up your prepaid mobile by SMS or in the Swisscom Cockpit.
By SMS
Send an SMS to the number 444 from the mobile to be topped up with the following info: PAYMENT “Mobile number” and “Amount”. For example, PAYMENT 0791234567 50
In the Cockpit
Go to the Swisscom Cockpit(opens in new tab) from your Prepaid mobile. Enter the amount you wish to top up and select “Swisscom invoice” as the payment method.
At various points of sale
Prepaid credit advance
Do you need to make an urgent call but you have less than CHF 10.– credit? We’ll help you out with an advance. This service can be ordered by prepaid customers over the age of 18 if the service has been activated on their subscription (default settings).
Activate or deactivate service
Send a free SMS with the words START ADVANCE or STOP ADVANCE to 444. If you do not know whether the service has been activated or deactivated, you can check the status by sending a free SMS with the words ADVANCE STATUS to 444.
Order an advance of CHF 5.–
Send a free SMS with the word ADVANCE to 444. When you next top up your credit, we will bill you CHF 5.50 (advance plus service charge).
SMS notification
If your credit drops below CHF 3.–, you will receive an automatic SMS informing you about the advance option.
- To deactivate: send a free SMS containing the word STOP ADVANCE SMS to 444.
- To activate: send a free SMS containing the word START ADVANCE SMS to 444.
Further information
Check credit
You can check your credit in the Cockpit directly from your mobile or by sending a message.
In the Cockpit
You can view your credit balance at cockpit.swisscom.ch(opens in new tab).
> Learn more about the Swisscom Cockpit
By SMS
Enter the key combination *130# on your keypad and press the call button. Your credit balance will then be displayed.
After each call, you will receive a free SMS informing you of your credit balance. This service is free.
- Deactivate service: *106*10# + call button
- Activate service: *106*11# + call button
Credit expiry
The following cases will void the SIM card, meaning that all remaining credit will expire, and the number will be returned to Swisscom:
- If you port your number (switch your existing phone number to another provider)
- If you fail to use the card for 12 months
- If you misuse the prepaid service
The following are all deemed use of the SIM card: outgoing calls, sending text messages, sending and receiving MMS messages and any use of mobile data communication.
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