You are currently registered as a business customer and are in the residential customers area.
To see the offers for business customers, switch to the business customer area.
You can check your credit in the Cockpit or by sending a message.
In the Cockpit
You can view your credit balance at cockpit.swisscom.ch(opens in new tab). You can access cockpit.swisscom.ch(opens in new tab) for free worldwide, even if you have no credit left.
By SMS
Send an SMS with the message STATUS to 444. You will then receive a message with your current credit, as well as the current status of the inclusive volumes already used.
The following cases will void the SIM card, meaning that all remaining credit will expire, and the number will be returned to Swisscom:
If the prepaid service is not used for 12 months, the SIM card or eSIM profile becomes invalid, the remaining prepaid credit lapses and the number reverts to Swisscom without compensation in accordance with the General Terms and Conditions for Mobile Prepaid Services.
Non-use comprises all activities that do not result in a change (reduction or increase) to the prepaid credit, e.g.:
Use comprises all activities that result in a change (reduction or increase) to the prepaid credit in each specific case, e.g.: