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Discover Prepaid offers and top up credit
Surf and call with your prepaid mobile phone: find the right prepaid offer to meet your needs and learn how to top up your credit and keep your costs in check. For more data volume for surfing, use the additional combination and data packages.
inOne mobile prepaid
- CHF 0.29/min for calls Complete cost control: pay max. 3 minutes per call for calls of up to two hours. Customers pay a maximum of CHF 0.87 (CHF 0.29 per minute for a maximum of 3 minutes) per call for the first two hours for all mobile and fixed network calls within Switzerland and Liechtenstein. Each further hour or part thereof costs CHF 0.60/hour. Value-added services and special numbers excluded.
- 2.–/day to surf in Switzerland Only billed when more than 10 kB of data is transmitted in one day. Connection speed will be reduced if the 10 GB limit is reached before 30 days
Price per month
0.–
inOne mobile prepaid kids
- Unlimited calls on up to 5 numbers The 5 free numbers selected must be Swisscom mobile or fixed-network numbers. Value-added services and special numbers excluded
- Unlimited SMS/MMS within Switzerland and abroadExcludes chargeable SMS services
- Includes 300 MB data allowance for surfing in Switzerland In the Swisscom mobile network (CH and FL). Only billed when more than 10 kB of data is transmitted in one day. Connection speed will be reduced if the 10 GB limit is reached before 30 days
Price for 30 days
0.–
for 1 month instead
of 9.90 If you take out a new inOne mobile prepaid subscription and activate the combination package kids between 01.12.2020 and 31.12.2020, you’ll receive the combination package kids (CHF 9.90) free of charge for 30 days. The CHF 9.90 that is initially charged will be credited to your prepaid credit after the combination package has been activated. The combination package kids is only available for people between 7 and 18 years. The combination package kids is automatically renewed, for which the standard price applies. You can deactivate automatic renewal of the combination package kids at any time at cockpit.swisscom.ch.
Switch from prepaid to a subscription
With a mobile subscription you enjoy unlimited telephony, SMS/MMS and Internet within Switzerland and abroad.
Price per month from
15.–
instead of 30.–
Top up credit in the Cockpit
You can check or top up your credit in the Cockpit at any time – and book combi and data packages. You can access the cockpit for free worldwide, even if you have no credit left.
Top up your credit here
With a mobile subscription
Give the gift of prepaid credit: top up your prepaid mobile by SMS or in the Swisscom Cockpit.
By SMS
Send an SMS to the number 444 from the mobile to be topped up with the following info: PAYMENT “Mobile number” and “Amount”. For example, PAYMENT 0791234567 50
In the Cockpit
Go to the Swisscom Cockpit from your Prepaid mobile. Enter the amount you wish to top up and select “Swisscom invoice” as the payment method.
At various points of sale
| Where | How | More informations |
| Swisscom Shop | Swisscom Shop in your area | Sites |
| Post | At post office counter |
Details Locations |
| PostFinance | With the mobile fast service (via app or SMS) or at the Postomat |
Details Locations |
| Bank | With a Maestro card at a cash dispenser | Details |
| Top up by Value PIN | Top up your own credit: *123*Value_PIN# call button Top up someone else's credit: *123*Value_PIN*079xxxxxxx# call button |
Kiosk, Post etc. |
| Credit cards | With a MasterCard, Visa, American Express or myOne credit card |
On this site or on your mobile under cockpit.swisscom.ch |
| SBB | At any SBB ticket machine at the train station | Details |
| Coop | In all Coop branches, petrol stations, Interdiscount and Fust | Details |
| Migros | In all Migros branches and petrol stations | Details |
| Denner | At the Denner checkout | Details |
| Kiosk | In all k kiosks | Details |
| Petrol stations | In various petrol station shops across Switzerland |
Prepaid credit advance
Do you need to make an urgent call but you have less than CHF 10.– credit? We’ll help you out with an advance. This service can be ordered by prepaid customers over the age of 18 if the service has been activated on their subscription (default settings).
Activate or deactivate service
Send a free SMS with the words START ADVANCE or STOP ADVANCE to 444. If you do not know whether the service has been activated or deactivated, you can check the status by sending a free SMS with the words ADVANCE STATUS to 444.
Order an advance of CHF 5.–
Send a free SMS with the word ADVANCE to 444. When you next top up your credit, we will bill you CHF 5.50 (advance plus service charge).
SMS notification
If your credit drops below CHF 3.–, you will receive an automatic SMS informing you about the advance option.
- To deactivate: send a free SMS containing the word STOP ADVANCE SMS to 444.
- To activate: send a free SMS containing the word START ADVANCE SMS to 444.
Check credit
You can check your credit in the Cockpit directly from your mobile or by sending a message.
In the Cockpit
You can view your credit balance at cockpit.swisscom.ch.
> Learn more about the Swisscom Cockpit
By SMS
Enter the key combination *130# on your keypad and press the call button. Your credit balance will then be displayed.
After each call, you will receive a free SMS informing you of your credit balance. This service is free.
- Deactivate service: *106*10# + call button
- Activate service: *106*11# + call button
Credit expiry
The following cases will void the SIM card, meaning that all remaining credit will expire, and the number will be returned to Swisscom:
- If you port your number (switch your existing phone number to another provider)
- If you fail to use the card for 12 months
- If you misuse the prepaid service
The following are all deemed use of the SIM card: outgoing calls, sending text messages, sending and receiving MMS messages and any use of mobile data communication.
Any questions?