Surf and call with your prepaid mobile phone: find the right prepaid offer to meet your needs and learn how to top up your credit and keep your costs in check. For more data volume for surfing, use the additional combination and data packages.
Give the gift of prepaid credit: top up your prepaid mobile by SMS or in the Swisscom Cockpit.
Send an SMS to the number 444 from the mobile to be topped up with the following info: PAYMENT “Mobile number” and “Amount”. For example, PAYMENT 0791234567 50
In the Cockpit
Go to the Swisscom Cockpit from your Prepaid mobile. Enter the amount you wish to top up and select “Swisscom invoice” as the payment method.
|Swisscom Shop||Swisscom Shop in your area||Sites|
|Post||At post office counter
|PostFinance||With the mobile fast service (via app or SMS) or at the Postomat
|Bank||With a Maestro card at a cash dispenser||Details|
|Top up by Value PIN||Top up your own credit: *123*Value_PIN# call button
Top up someone else's credit: *123*Value_PIN*079xxxxxxx# call button
|Kiosk, Post etc.|
|Credit cards||With a MasterCard, Visa, American Express or myOne credit card
||On this site or on your mobile under cockpit.swisscom.ch|
|SBB||At any SBB ticket machine at the train station||Details|
|Coop||In all Coop branches, petrol stations, Interdiscount and Fust||Details|
|Migros||In all Migros branches and petrol stations||Details|
|Denner||At the Denner checkout||Details|
|Kiosk||In all k kiosks||Details|
|Petrol stations||In various petrol station shops across Switzerland|
Do you need to make an urgent call but you have less than CHF 10.– credit? We’ll help you out with an advance. This service can be ordered by prepaid customers over the age of 18 if the service has been activated on their subscription (default settings).
Activate or deactivate service
Send a free SMS with the words START ADVANCE or STOP ADVANCE to 444. If you do not know whether the service has been activated or deactivated, you can check the status by sending a free SMS with the words ADVANCE STATUS to 444.
Order an advance of CHF 5.–
Send a free SMS with the word ADVANCE to 444. When you next top up your credit, we will bill you CHF 5.50 (advance plus service charge).
If your credit drops below CHF 3.–, you will receive an automatic SMS informing you about the advance option.
You can check your credit in the Cockpit directly from your mobile or by sending a message.
Enter the key combination *130# on your keypad and press the call button. Your credit balance will then be displayed.
After each call, you will receive a free SMS informing you of your credit balance. This service is free.
The following cases will void the SIM card, meaning that all remaining credit will expire, and the number will be returned to Swisscom:
The following are all deemed use of the SIM card: outgoing calls, sending text messages, sending and receiving MMS messages and any use of mobile data communication.