Surf and call with your prepaid mobile phone: find the package to meet your needs and learn how to top up your credit and keep your costs in check. For more data volume for surfing, use the additional combination and data packages.
Give the gift of prepaid credit: it’s easy to top up a prepaid mobile phone. The top up must be made on the mobile phone that the mobile subscription runs on.
Send an SMS to 444 with the words: PAYMENT “Mobile number” “Amount”. Example: PAYMENT 0791234567 50
In the Cockpit
Enter the amount you wish to top up at cockpit.swisscom.ch and select “Swisscom invoice” as the payment method.
|Swisscom Shop||Swisscom Shop in your area||Sites|
|Post||At post office counter
|PostFinance||With the mobile fast service (via app or SMS) or at the Postomat
|Bank||With a Maestro card at a cash dispenser||Details|
|Top up by Value PIN||Top up your own credit: *123*Value_PIN# call button
Top up someone else's credit: *123*Value_PIN*079xxxxxxx# call button
|Kiosk, Post etc.|
|Credit cards||With a MasterCard, Visa, American Express or myOne credit card
||On this site or on your mobile under cockpit.swisscom.ch|
|SBB||At any SBB ticket machine at the train station||Details|
|Coop||In all Coop branches, petrol stations, Interdiscount and Fust||Details|
|Migros||In all Migros branches and petrol stations||Details|
|Denner||At the Denner checkout||Details|
|Kiosk||In all k kiosks||Details|
|Petrol stations||In various petrol station shops across Switzerland|
How much credit is already on your prepaid mobile phone? You can check your credit in the Cockpit straight from your mobile phone or by sending an SMS.
In the Cockpit
You can view your current credit online at cockpit.swisscom.ch
After each call, you will receive a free SMS telling you how much credit you have left.
Do you need to make an urgent call but you have less than CHF 10.– credit? We’ll help you out with an advance. This service can be ordered by prepaid customers over the age of 18 if the service has been activated on their subscription (default settings).
Activate or deactivate service
Send a free SMS with the words START ADVANCE or STOP ADVANCE to 444. If you do not know whether the service has been activated or deactivated, you can check the status by sending a free SMS with the words ADVANCE STATUS to 444.
Order an advance of CHF 5.–
Send a free SMS with the word ADVANCE to 444. When you next top up your credit, we will bill you CHF 5.50 (advance plus service charge).
If your credit drops below CHF 3.–, you will receive an automatic SMS informing you about the advance option.