Emergency Services Solutions



BORS Solutions

From alarm to deployment: a one-stop solution.

The latest developments in information and communication technology (ICT) are creating new opportunities for efficient, transparent collaboration – including for police, fire and rescue services. It is not just a matter of fast communication, but also of correct resource deployment and quick, accurate forwarding of information. ICT enables organisations to collaborate smoothly, but is also bringing about major changes for blue-light organisations. There is no doubt that it forms the basis for successful working in the future.

BORS Products


Monitored emergency call routing


Incident processing

Your expert

Michael Heynen

Senior Consultant Public Safety

AVANTI: Solution for blue-light organisations

AVANTI comprises an extensive range of software modules with a high standard of security that fully meets the specific needs of blue-light organisations. The software is based on state-of-the-art, object-oriented technology and can easily be integrated into an existing system environment.

Overview of solutions for rescue and security authorities and organisations (BORS).

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AVANTI Operations Control System

The AVANTI Operations Control System provides a complete overview, facilitates correct decision-making and supports seamless collaboration.

AVANTI Core Applications

AVANTI Core Applications provide a central hub for the capture and exchange of all data and information.

AVANTI Office Solutions

AVANTI Office Solutions meet all requirements for the provision of a smoothly functioning back office.

AVANTI Mobile Solutions

AVANTI Mobile Solutions enable you to access all relevant data for real-time use.


AVANTI Roster is suitable for roster and preparedness planning and facilitates detailed resource planning.

AVANTI Equipment Management

AVANTI Equipment Management is a stock management system with web shops for full equipment management in one application.

Monitored emergency call routing

Professional emergency call routing that takes availability and representative functions into account.

Dynamic Routing

Dynamic Routing provides monitored delivery of emergency calls to defined numbers and can activate relevant representative functions.


Highly secure alarm services and systems for alerts and mobilisation at the touch of a button.


eAlarm emergency, a professional managed alarm service for emergency and crisis situations: flexible, efficient, infrastructure-independent and reliable.

Incident processing

With the fully-digitized incident processing you can map all necessary processes and functions of a state-of-the-art reporting solution.

Incident processing

Fully digitalised incident processing for all processes and functions of a state-of-the-art reporting solution for the emergency services.


Network, Internet & Telephony

We offer you progressive and secure networking solutions for your company – at home and abroad.

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Mobile Work & Telephony

The complete mobile solution for businesses.

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Value Added Services

With our additional services, we bring your company even closer to your customers.

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We provide support to multinational corporations that maintain headquarters in Switzerland by providing digital solutions from one source.

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Digital Business

Artificial Intelligence (AI)

The Swisscom/EPFL Artificial Intelligence Competence Centre helps Swiss companies to use artificial intelligence easily and quickly.

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Contact Center Solutions

The one-stop shop for all your contact center needs

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Internet of Things (IoT)

When machines and objects become intelligent and communicate with one another, it benefits humans and the environment.

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Work Smart


Modern working environments for you and your employees.

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Business Applications

SAP Full Service Provider

Together with our customers, we are shaping tomorrow's business processes today, so that Swisscom customers can be successful in a global, networked market.

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E-bills & Procurement

With the Conextrade marketplace you can design slim and efficient procurement and accounting processes with no media breaches.

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Cloud & Datacenter

We support your business with complete, needs-based data center and cloud solutions.

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Security Solutions


With our comprehensive security solutions, we protect your data, infrastructures and networks. Globally and round the clock.

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Industry Solutions


Giving our all for a connected healthcare of the future.

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Emergency Services Solutions

Systems and software solutions for blue-light organisations (BORS) such as police, fire and ambulance services.

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Banking Solutions

Appropriate ICT solutions are needed for industrialisation as well as digital banking. This is why we combine our ICT skills with our banking expertise for you.

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