eAlarm emergency

Raising the alert – when every second counts

In any emergency, every second counts. A reliable alert system is crucial to ensuring that emergency services are on site quickly and efficiently.

With eAlarm emergency, you can raise the alert seamlessly and accurately, coordinate critical response operations smoothly and initiate life-saving measures without delay. Our professional emergency alarm service is seamlessly integrated into existing emergency control systems and optimised for maximum availability.

Whatever situations you might envisage – accidents, natural disasters or IT failures – the integrated planning function lets you plan for possible emergencies in advance and make best-possible preparations for worst-case scenarios. You will have the right alert plans immediately to hand if needed, and will be able to coordinate emergency services in a targeted manner via the alarm app, SMS alerts and more.

The acknowledgements of receipt from various alert channels provide the emergency control centre with a real-time overview of the available emergency services. This enables dispatchers to assess the situation accurately, make decisions based on the data and manage operations even more efficiently.

When is it the right solution?

Are you looking for a reliable alarm system that enables alerts to be issued efficiently and securely? Do you need a mobile app that receives alerts, attachments and coordinates on your smartphone and allows for encrypted, end-to-end communication? Would you also like to send prioritised SMS text alerts and trigger alarm calls in order to gain crucial time in an emergency?

eAlarm emergency is multi-channel-enabled and makes for efficient communication between different emergency services and the emergency control centre. This solution gives you the following advantages:

  • Automatic or OCS-controlled notification of the emergency services in the event of an incident
  • Round-the-clock operation and supervision means that the system is always ready and is continuously monitored
  • Pre-planned, stored emergency scenarios can be triggered in seconds
  • Swiss data storage ensures compliance with Swiss data protection regulations

Your benefits:

  • Complex alert scenarios and duty rosters can be mapped in advance
  • Can be integrated into emergency control systems and third-party systems or operated on a standalone basis
  • You can use different alert channels and issue alerts successively

Your path to eAlarm emergency

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The benefits of eAlarm emergency at a glance

Ensure an efficient response to emergencies at the touch of a button thanks to pre-prepared alert scenarios and disseminate information quickly and in a targeted manner. This minimises the response time in an emergency and instantly sets the right measures in motion. All data remains fully protected at all times.

The benefits of eAlarm emergency at a glance: secure and prioritised multi-channel alert system on an independent infrastructure, with secure operation and data storage in Switzerland. This minimises response times and enables immediate action to be taken thanks to pre-prepared alert scenarios.

eAlarm emergency – alerting people when it matters

eAlarm emergency enables you to reach all your stakeholders reliably and alert them immediately in the event of an emergency. This saves you valuable time.

Why Swisscom?

Market-leading service

Let eAlarm emergency convince you, too – the alert solution for blue light organisations, with the biggest market share.

Maximum availability

Direct connection to the Swisscom network for maximum availability, capacity and security though priority alerts.

A modular solution

The modular package comprehensively covers individual customer requirements and can be integrated into third-party systems (e.g. OCS).

What our customers say

«During Corona, we knew exactly how many soldiers were signing up and when.»

Stefano Colombo, Command support chief, operations command staff, Swiss army

«Modular, simple and reliable: eAlarm emergency is the effective tool for emergency and crisis management in the hospital.»

Ralf Caviezel, Security team leader and security officer, Kantonsspital Graubünden

«Easy to use, highly available and very flexible: with eAlarm emergency, we’re on the safe side.»

Felix Egli, Telecommunications Project Manager, ERZ Entsorgung + Recycling Zürich

«Today, we alert our emergency services faster and more reliably than ever.»

Fritz Roth, Shift Manager at the operational headquarters Bern Cantonal Police

Our experts will be happy to answer your questions. Contact us.