Around 2,200 employees care day and night for the well-being of their patients in the various units of the Kantonsspital Graubünden. So that they can be alerted in case of emergency, they depend on targeted and reliable alerting – be it to activate a specific risk procedure, evacuate a building or deploy the crisis team. Being able to alert a large number of employees is accompanied by an additional challenge: employee data must always be complete, correct and up-to-date.
“Thanks to the various triggering options via the web portal, SMS and telephone, we have a solution at our disposal that enables simple alerting – at any time and from anywhere,” remarks Ralf Caviezel, Security team leader. Thanks to preset alert scenarios and the intuitive user interface, even users who do not use it on a daily basis find their way quickly.
The established interface between eAlarm emergency and the internal staffing system of the Kantonsspital Graubünden ensures that all employee data is always up-to-date. Data quality is the basis for high-quality alerting according to Mr Caviezel. “Even the best alerting solution is only as good as the underlying data. With eAlarm emergency we have a solution that automatically takes care of integrity with the master data system, so that manual modifications are reduced to a minimum."
In addition to simple and fast alerting, the acknowledgement options, the different triggering and delivery paths as well as maximum system availability, Ralf Caviezel is convinced by the flexible solution that is tailored to their own needs. “Thanks to the modular structure and flexibility of eAlarm emergency, we have exactly what we need. Accordingly, we only pay for what we effectively need and use!"
> Industry: Healthcare
> Site: Chur
> Central hospital of Southeast Switzerland
> Independent-private corporation
> 350 beds
> 2200 employees
> 33 different disciplines and nursing areas
Security team leader and security officer, Kantonsspital Graubünden