Best service for Swiss SMEs.
We take care of it all so that you can concentrate fully on your business.
Our promise: best service for Swiss SMEs.
We're always there for you.
You can contact us any time. Even evenings, overnight and weekends. And your call is free.
SME hotline
0800 055 055
(free)
Face-to-face advice for your SME.
In over 40 Swisscom SME Centers throughout Switzerland, our specialised SME advisers will be happy to advise you in person on suitable business communications solutions.
From setting up your e-mail and installing the Internet to configuring your phone: our highly qualified professional technicians will be happy to assist you on site.
Mobile phone repair with guarantee.
At one of our nine Swisscom Repair Centers, our certified technicians will be happy to repair your faulty smartphone using original spare parts, without compromising the manufacturer's guarantee.
Swisscom offers a comprehensive range of services for SMEs.
You can see an overview of other popular services here.
Fault rectification
Choose the right fault reaction time for you from different service levels.
Fail-safe guarantee
If you experience a network fault, simply continue surfing and calling over the mobile phone network.
Customer Center
Manage your subscriptions, bills, services and personal details.
Swisscom Community
Call upon the expert knowledge of our community to answer your questions.
My Swisscom Assistant
Optimise your Internet connection, e-mail and WLAN with our help program.
Online Support
Instructions, help on products, data & bills or technical problems.
Swisscom Academy
Our trainers will show you how to make the most of your smartphone or tablet.
Top Service offers for SMEs
inOne SME
Basic functions for small businesses with up to five employees.
Smart Business Connect
Includes more functions, for any company with more than six employees.
SME Service for complete peace of mind
Swisscom guarantees for SMEs
Swisscom guarantee services provide SMEs with comprehensive protection for commissioning and faults or if you don't like a particular product.
Money-back guarantee
Swisscom offers a money-back guarantee on all purchases. Should a product fail to meet your expectations, simply return it to a Swisscom Shop within 14 days together with the original packaging and purchase receipt. Swisscom appreciates your understanding that products can only be returned in an undamaged condition.
2-year guarantee
Devices bought from Swisscom are covered by a 2-year guarantee. Exception: Apple devices and accessories are covered by the statutory 2-year warranty and 1-year guarantee effective from the date of purchase. If your phone, fax machine, modem, mobile phone or mobile PC card is defective, simply return it together with the purchase receipt and the guarantee certificate.
Setup guarantee
Swisscom ensures that each mobile phone purchased in the Swisscom Shop or Swisscom Online Shop is ready for use. You don’t need to set anything up yourself; you can start making calls within just a few minutes.
Replacement guarantee
Swisscom ensures that you can still be reached even while your fixed network phone, fax machine, modem or mobile phone is being repaired. As a Swisscom customer, you can take advantage of a modern and powerful replacement device, free of charge.
Swiss SMEs choose Swisscom.
As an SME, you enjoy outstanding quality, reliability, comprehensive products,
advanced technology and excellent service with Swisscom.
Sustainability
Swisscom is one the most sustainable companies in Switzerland and the world.
Any questions? We will be happy to help
Telephone advice
Arrange an appointment in a Shop
Set up a fixed appointment, no need to wait.