Best service for Swiss SMEs

We take care of it all so that you can concentrate fully on your business.

Our promise: best service for Swiss SMEs

Available 7x24 h

We're always there for you

You can contact us any time. Even evenings, overnight and weekends. And your call is free.

More than 40 SME Centers across Switzerland

Face-to-face advice for your SME

In over 40 Swisscom SME Centers throughout Switzerland, our specialised SME advisers will be happy to advise you in person on suitable business communications solutions.

With inOne SME for CHF 99.– instead of 199.–

Professional on-site installation

From setting up your e-mail and installing the Internet to configuring your phone: our highly qualified professional technicians will be happy to assist you on site.

Our services for your SME

Swisscom offers a comprehensive range of services for SMEs. You can see an overview of other popular services here.

My Service Business

Your own personal IT department, just like big companies have.

Assistance in the event of a cyber attack

Swisscom’s cyber security experts are on hand to help you out in an emergency.

Fault rectification

Choose the right fault reaction time for you from different service levels.

Fail-safe guarantee

If you experience a network fault, simply continue surfing and calling over the mobile phone network.

My Swisscom Assistant

Optimise your Internet connection, e-mail and WLAN with our help program.

Customer Center

Manage your subscriptions, bills, services and personal details.

Online Support

Instructions, help on products, data & bills or technical problems.

Swisscom Academy

Our trainers will show you how to make the most of your smartphone or tablet.

Swisscom Community

Call upon the expert knowledge of our community to answer your questions.

More offers

Gut fur die Menschen

Mobile phone repair with guarantee

At one of our nine Swisscom Repair Centers, our certified technicians will be happy to repair your faulty smartphone using original spare parts, without compromising the manufacturer's guarantee.

Gut fur die Menschen

Top Service offers for SMEs

Find the right subscription for your company in the practical subscription overview.

SME Service for complete peace of mind

Swisscom guarantees for SMEs

Swisscom guarantee services provide SMEs with comprehensive protection for commissioning and faults or if you don't like a particular product.

Swisscom offers a money-back guarantee on all purchases. Should a product fail to meet your expectations, simply return it to a Swisscom Shop within 14 days together with the original packaging and purchase receipt. Swisscom appreciates your understanding that products can only be returned in an undamaged condition.

Devices bought from Swisscom are covered by a 2-year guarantee. Exception: Apple devices and accessories are covered by the statutory 2-year warranty and 1-year guarantee effective from the date of purchase. If your phone, fax machine, modem, mobile phone or mobile PC card is defective, simply return it together with the purchase receipt and the guarantee certificate.

Swisscom ensures that each mobile phone purchased in the Swisscom Shop or Swisscom Online Shop is ready for use. You don’t need to set anything up yourself; you can start making calls within just a few minutes.

Swisscom ensures that you can still be reached even while your fixed network phone, fax machine, modem or mobile phone is being repaired. As a Swisscom customer, you can take advantage of a modern and powerful replacement device, free of charge.

Swiss SMEs choose Swisscom.

As an SME, you enjoy outstanding quality, reliability, comprehensive products,
advanced technology and excellent service with Swisscom.

Any questions? We will be happy to help

Contact us in writing

Go to contact form