and making calls
In the event of a power failure, Internet Backup automatically sets up Internet access via Swisscom’s mobile data network. As soon as the failure is repaired, the router automatically switches back to your wired Internet connection.
Internet Backup is included in the following products:
Recommended for up to 5 employees. Basic functions for small businesses.
Smart Business Connect
Recommended for 6 employees or more. With more functions for companies of all scales.
You can set up Internet Backup yourself.
You can find detailed information in our user manuals.
Internet Backup 4G installation manual (with Centro Business 2.0)
Internet Backup 4G installation manual (with Centro Business 1.0)
Internet Backup 3G installation manual
You can test your Internet Backup at any time. Simply simulate an Internet or fixed network failure by disconnecting the network cable (DSL or fibre optic cable) from the router. The Internet Backup is now active and automatically provides Internet access via the Swisscom mobile data network.
If the Internet backup stick doesn't work, the Internet backup LED on the router will flash white.
Proceed as follows:
LED flashes white quickly
Check whether the Swisscom services you ordered have been activated (activation date). If they have, remove the Internet backup stick from the router. Reboot the router and re-insert the Internet backup stick.
LED flashes white slowly
The reception quality at the router position is very likely insufficient.
* The actual speed depends on the location, the number of people using the mobile base station and the end device.