My Swisscom Assistant: your free Internet and computer assistant

My Swisscom Assistant helps you set up and repair your Internet connection, e-mail account and WLAN connection. My Swisscom Assistant can now also help you with Internet security and offers additional integrated features for My Service customers.

Download program

Download the program and open it. Then follow the instructions.

​ Windows

Compatible with Windows 7, 8.x,10 and 11 / Office Outlook (07–19 & 365), Windows Mail and Thunderbird

​ macOS

The macOS versions are expected to be available from May 2022.

Kompatibel mit Windows 7, 8.x und 10 / Windows Live Mail und Office Outlook (07 - 19 & 365).

Features and benefits
  • Assistance with setting up Internet, e-mail and WLAN
  • Automatic troubleshooting on your own computer
  • Cleans up computer and checks for viruses, measures and optimises WLAN signal strength
  • Additional support for My Service customers (e.g. computer maintenance and systems diagnostics)



Do you have questions concerning our products?
We will help you via telephone or chat.