What is My Swisscom Assistant?

My Swisscom Assistant helps you set up and repair your Internet connection, e-mail account and WLAN connection. My Swisscom Assistant can now also help you with Internet security and offers additional integrated features for My Service customers.

Download My Swisscom Assistant

Download the program and open it. Then follow the instructions.

Windows Version 2.4.0 Improvements:
- Windows 11 start functions
- My Service additional functions
- Home network display
- Login page in 4 languages
- Name display


Bug fixes:

- Stability improvement
- Various small bug fixes

Compatible with Windows 10 and 11 / Office Outlook (07–19 & 365), Windows Mail and Thunderbird

macOS Version 2.4.0 Improvements:
- My Service additional functions
- Home network display
- Login page in 4 languages
- Name display


Bug fixes:

- Stability improvement
- Various small bug fixes

Compatible with MAC OS High Sierra, Mojave, Catalina, Big Sur, Monterey, Ventura / classic Outlook, Sonoma, Sequoia

Features

  • Support for macOS Sequoia
  • Help & Support Internet Box 5
  • Show subscriptions
  • Manage WLAN
  • Restart router
  • Enable WPS
  • Home network: show connected devices, speed test
  • My Service features available for testing

Get support

Möchten Sie etwas bestellen?  Wir beraten Sie

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