My Swisscom E-Mail myCloud TV Network & Outages Find a shop Contact
My Swisscom E-Mail myCloud TV Network & Outages Find a shop Contact
Free download

The My Swisscom Assistant provides free assistance for:

  • Setting up Internet, e-mail and WLAN
  • Reporting and resolving Internet, e-mail or WLAN issues
  • Testing and improving your WLAN connection
  • Premium features for My Service customers

 

My Swisscom Assistant Screenshot

Download

Download the program, then run it and follow the instructions.

Windows

Compatible with Windows 7, 8.x and 10 / Windows Live Mail and Office Outlook (07 - 19 & 365).

Mac

Compatible with Mac OS 10.13 and higher / Apple Mail and Microsoft® Office 2011, 2013 & 2016.

 

«A very helpful tool that I access time and again and that makes my work on the computer a lot easier.»

Heinz Schulthess, Swisscom customer

 

 Support

Contact

Do you have questions concerning our products?
We will help you via telephone or chat.

Residential Customers
Business

Related help topics

Swisscom login
My Swisscom (Customer Center)
My Swisscom bill
Paying bills