Free download

The My Swisscom Assistant provides free assistance for:

  • Setting up Internet, e-mail and WLAN
  • Reporting and resolving Internet, e-mail or WLAN issues
  • Testing and improving your WLAN connection
  • Premium features for My Service customers


My Swisscom Assistant Screenshot


Download the program, then run it and follow the instructions.

Compatible with Windows 7, 8.x and 10 / Windows Live Mail and Office Outlook (07 - 19 & 365).


Compatible with Mac OS 10.13 and higher / Apple Mail and Microsoft® Office 2011, 2013 & 2016.


«A very helpful tool that I access time and again and that makes my work on the computer a lot easier.»

Heinz Schulthess, Swisscom customer




Do you have questions concerning our products?
We will help you via telephone or chat.