My Swisscom Assistant: your free Internet and computer assistant

My Swisscom Assistant helps you set up and repair your Internet connection, e-mail account and WLAN connection. My Swisscom Assistant can now also help you with Internet security and offers additional integrated features for My Service customers.

Download program

Download the program and open it. Then follow the instructions.

​ Windows Version 2.1.31 Improvements:
- Size of the application can be changed
- Customer login data are saved
- Notifications for individual or all MSA users possible
- Display of promotions for certain products
- Display of the used MSA version in the homescreen
- Link to the MSA homepage integrated in the homescreen
- WLAN Box 3 documentation available
- Internet Box 4 documentation available
- Integration of the new mail subscriptions


Troubleshooting:

- Change notice is displayed in a more structured way
- Stability improvement
- Various small bug fixes

Compatible with Windows 7, 8.x,10 and 11 / Office Outlook (07–19 & 365), Windows Mail and Thunderbird

​ macOS Version 2.1.31 Improvements:
- Size of the application can be changed
- Customer login data are saved
- Notifications for individual or all MSA users possible
- Display of promotions for certain products
- Display of the used MSA version in the homescreen
- Link to the MSA homepage integrated in the homescreen
- WLAN Box 3 documentation available
- Internet Box 4 documentation available
- Integration of the new mail subscriptions


Troubleshooting:

- Change notice is displayed in a more structured way
- Stability improvement
- Various small bug fixes

Compatible with MAC OS High Sierra, Mojave, Catalina, Big Sur, Monterey, Ventura / classic Outlook.

Kompatibel mit Windows 7, 8.x und 10 / Windows Live Mail und Office Outlook (07 - 19 & 365).

Features and benefits
  • Assistance with setting up Internet, e-mail and WLAN
  • Automatic troubleshooting on your own computer
  • Cleans up computer and checks for viruses, measures and optimises WLAN signal strength
  • Additional support for My Service customers (e.g. computer maintenance and systems diagnostics)

Help from the Swisscom Community

Help from the Swisscom Community

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