All "refreshed" smartphones are available in "Premium" (like new) and "Basic" (good condition). You receive a 12-month warranty on all second-hand mobile phones. Benefit from free delivery for orders of CHF 50.– or more and a 14-day return policy. Sustainable and high quality. Refurbished by Recommerce Swiss, tested and functional. Over 80% battery capacity guaranteed.
Used and second-hand mobile phones
Discover a large selection of used cell phones at Swisscom. Find top brands such as Apple iPhone and Samsung Galaxy at attractive prices.
Frequently asked questions about second-hand smartphones
Find your answers
What is the difference between the Premium and Basic conditions?
When you buy a used iPhone in Switzerland, you can choose between two visual quality levels. The Premium condition means your second-hand phone looks like new, with no visible scratches. The Basic category offers an even lower price for devices with light, visible signs of use. Technically, both variants are fully equivalent and have at least 80 % battery capacity.
Here you can compare the visual differences between our quality levels in detail.
Note: The displayed images are examples that illustrate the respective condition.
«Premium» (as new)
- Screen:
excellent condition
- Body and edge:
excellent condition
(fine scratches are possible)
«Basic» (good condition)
- Screen:
some visible scratches
- Body and edge:
noticeable scratches
Can I trade in my old phone at Swisscom and buy a new refurbished one?
Yes, we actively help you reduce your ecological footprint. With Swisscom’s Buyback program, you can trade in your current device for a credit toward a new refurbished phone – reducing the price of used devices even further and acting sustainably.
We take care of proper reconditioning or recycling of your old mobile phone and also handle shipping for you. Simply calculate your device’s residual value using our online calculator and use the amount as credit for your next Swisscom refurbished phone: Swisscom Buyback – Sell your phone.
How safe is it to order a used phone from Swisscom?
Buying a used phone from us is completely risk-free. Every Swisscom refurbished phone comes with a minimum 12‑month warranty. You also have a 14‑day return right if the device does not meet your expectations. Each smartphone is fully data‑wiped and reset to factory settings before sale, ensuring your personal information is securely erased.
Why buy a refurbished iPhone from Swisscom?
You’re looking for a high‑quality device while staying within budget. By choosing a second‑hand phone from Swisscom, you’ll receive a professionally tested smartphone at an attractive price. All devices have been thoroughly inspected in collaboration with our certified partner Recommerce Swiss and are technically fully functional.
This allows you to combine premium technology with a responsible and sustainable lifestyle.
How can I keep protecting my refurbished phone after the warranty expires?
Keep your refurbished phone fully protected with Easy Protection, Swisscom’s comprehensive mobile insurance.
Whether it’s a cracked screen, water damage, or theft – Easy Protection keeps you fully covered.
Your smartphone stays optimally protected in everyday life, helping you avoid costly repairs or replacement expenses.
Your advantages in the Online Shop
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