Mobile and device payment by instalments

You will be able to take advantage of making payments by instalment 6 months after purchasing a mobile with a discount. To do this, you must be up to date with your current instalment payments. The extended contract term (12 or 24 months) is only relevant should you wish to terminate the contract.

You can also pay for new tablets, smartwatches, trackers and other additional devices in instalments (12 or 24 months) with no requirement to take out or extend a mobile subscription.

When paying by instalments, the total amount paid is no higher than paying for the mobile in one go. It is not possible to defer instalments or amend the instalment amount. If you receive a bi-monthly bill, you will be invoiced for two instalments in every bill.

You can also pay off outstanding instalments before the end of the contract. Any outstanding instalments will be debited from your next Swisscom bill. If you wish to buy a new device as part of a promotion or by instalments prior to the end of your contract, it will only be possible to do so at least 6 months after taking out or extending the contract. You can check this on My Swisscom(opens in new tab).
 
 
You can view your instalment payment details on My Swisscom(opens in new tab). The early repayment of instalments can also be arranged in the Swisscom Shop or by contacting the residential customer hotline or the SME customer hotline.

If you currently pay by instalments, you cannot use value-added services. This means that purchases via your Swisscom bill (e.g., Spotify or Netflix subscriptions via Swisscom Pay, adult entertainment via SMS/MMS, etc.) are blocked if you are paying in instalments. For existing subscriptions, change the payment plan with the provider in question.