Register for Swisscom Sign for SMEs.
Initiate signing processes and manage documents.
Everything about the Swisscom Cockpit.
General topics about Swisscom Sign and the electronic signature.
Everything you need to know about data protection and encryption.
Register for Swisscom Sign for SMEs.
Before you can use Swisscom Sign, you must identify yourself once by means of a valid identity document.
To register you will need:
The qualified electronic signature (QES) is legally equivalent to a handwritten signature and meets the highest security standards. It is therefore also necessary to ensure that the person who signs a document is actually the person they claim to be. For this reason, you must provide an identity document once.
No, an ID card can also be used for onboarding. However, we recommend that use your passport for onboarding.
No. Swisscom Sign is also available to non-customers of Swisscom.
Make sure you meet the requirements for registration and start the registration process.
If you are unable to identify yourself, there may be a number of reasons for this. Here are some tips to consider:
Use Swisscom Sign with a clear Cockpit, where you can add employees to your organisation and pay for documents together via a centralised means of payment. Always keep an eye on your ongoing costs and signing processes.
Sign documents and invite others to sign documents. As the owner or member of an organisation, you can initiate signing processes from the desktop(opens in new tab) or from the My Swisscom app(opens in new tab).
Select below where you want to start your signing process:
Swisscom Sign offers the qualified electronic signature for both commercial and non-commercial use.
You can invite someone to sign a document together with you.
Here’s how it works:
Only you and the people you invited to sign the document can see the document.
Your signed documents are automatically deleted upon completion of the signing process (i.e. after 30 days). Therefore, download the document beforehand to save it as you wish.
If you have been invited to sign the document, you can download the signed document again within 30 days. To do so, please click on the link sent to you by email.
To see the status of a signing process, click on the link you received via email at the start of the signing process. Now look at the top right to see if all the people have already signed.
Your signed documents are automatically deleted upon completion of the signing process (i.e. after 30 days). Therefore, download the document beforehand to save it as you wish.
No. Swisscom does not have access to the documents. The customer may download a copy up to 30 days after the signature has been added. After that, the file is permanently deleted.
Create an organisation, add members, initiate signing processes, manage subscription and much more.
With the Cockpit for Swisscom Sign, you can add additional members to your organisation and jointly manage documents and pay for them via a centralised means of payment. Thanks to a clear Cockpit, you can always keep an eye on the running costs of all signing processes.
Your benefits with the Swisscom Sign Cockpit
Build your organisation in just a few minutes with just a few clicks.
Yes. For example, if you work in different companies or organisations, you can create or be a member of more than one organisation.
To create a new organisation, log in to the Cockpit(opens in new tab) and select «Create New Organisation» on the start page. Please note that you will need to purchase a separate subscription for each organisation.
This may happen if you change your smartphone or delete and reinstall the My Swisscom app. We can no longer find your registration for Swisscom Sign, as the login information is stored locally on your smartphone. In this case, please contact the following e-mail address SignSupport.Swisscom@swisscom.com.
The company name corresponds to the name of your company as it should be written on the invoice address. The name of the organisation is used only for the Cockpit.
Before you, as the owner of an organisation, can use all the features of the Cockpit, such as adding members, you must purchase a subscription.
To enable you to use all features of the Cockpit, such as adding members and paying for signatures via a centralised payment method, we charge CHF 9.90 per month.
The subscription costs CHF 9.90 per month and will be charged to you immediately upon purchase of a subscription. Additional costs of CHF 2.40 per signature shall be incurred for each signature affixed.
You can store a credit card (Visa, Mastercard or AMEX).
The company name corresponds to the name of your company as it is entered in the commercial register or the company identification register(opens in new tab) The name of the organization is only used for the cockpit. An organization can also be the name of a team or a project, for example.
Log in to the cockpit and click on «billing». At the end of your term, you will find a receipt with all transactions for your tax return.
Please note that the receipts are not yet available. We are already working hard to provide you with the receipts in the cockpit at a later date.
If you have any questions about your statement, please send us an e-mail to SwisscomSign.Billing@swisscom.com.
To cancel your subscription, log in to the Cockpit and click on «Billing». Click on «Cancel subscription».
As an administrator, add additional members to your organisation so they can pay for signatures directly via the payment method stored in the organisation.
Added members can pay for signatures using the payment method added by the organisation's administrator. Members do not have access to transactions or organisational details. This access is reserved for the owner or administrator of the organisation.
If a member is removed from an organisation, they no longer have access to the cockpit and can no longer purchase and pay for signatures using the organisation’s means of payment. Please note that currently removed members cannot be added again. We are already working hard to provide this functionality in a future update.
Unfortunately, it is not yet possible to give other members administrator rights. We are already working hard to provide this functionality in a future update.
You can edit the name of your organisation and the billing address in the Cockpit at any time. This feature is only available to the owner or administrator of an organisation.
The company name corresponds to the name of your company as it is entered in the commercial register or the company identification register. The name of the organization is only used for the cockpit. An organization can also be the name of a team or a project, for example.
Currently, you cannot edit your email address after creating an organisation. However, we are working on making this feature available with the next update.
Sign documents and invite others to sign documents. As the owner or member of an organisation, you can initiate signing processes either from the browser in the Cockpit(opens in new tab), via sign.swisscom.ch(opens in new tab) or in the My Swisscom app(opens in new tab).
Select below where you want to start a signing process:
As an owner or member of an organisation, you can choose whether to sign a document as part of your role in the organisation or to use it for private (non-organisation related) purposes.
Pay for the signature using the organisation’s means of payment:
For the type of signature, select «Payment via organisation». The cost of the signatures shall be automatically charged to the means of payment added in the Organisation.
Signature can be paid using your own means of payment:
If you wish to sign a document for non-organisational purposes that are not related to the organisation (e.g. as a private individual/sole proprietorship), you may pay for the signatures using your own means of payment. Choose either commercial or non-commercial use:
You can invite someone to sign a document together with you.
Here’s how it works:
You will receive an email confirming that the signing process has been completed and the document is ready for download.
Only you and the people you invited to sign the document can see the document. Even the administrator of your organisation does not have access to your documents. In the transactions, they can only see that you have purchased a signature using the organisation's means of payment.
As an administrator or member of an organisation, you can view your signed documents in the Cockpit(opens in new tab) or via the link you received via email at the start of the signing process.
View documents in the Cockpit:
Log in to the Cockpit(opens in new tab) and click on the «My signing processes» button in the menu.
View documents via link received by email:
To view your signed documents, click on the link you received via email at the start of the signing process.
As an administrator or member of an organisation, you can view the status of a document in the Cockpit(opens in new tab) or via the link you received:
Check the status in the Cockpit:
To view the status of a signing process, log in to the Cockpit(opens in new tab) and click on the «My signing processes» button in the menu.
Check status via link received by email:
To see the status of a signing process, click on the link you received via email at the start of the signing process. Now look at the top right to see if all the people have already signed.
Your signed documents are automatically deleted upon completion of the signing process (i.e. after 30 days). Therefore, download the document beforehand to save it as you wish.
If you have been invited to sign the document, you can download the signed document again within 30 days. To do so, please click on the link sent to you by email.
No. Swisscom does not have access to the documents. The customer may download a copy up to 30 days after the signature has been added. After that, the file is permanently deleted.
As the administrator or owner of an organisation, you can see how many signatures have already been made using the organisation's means of payment. This feature is only available to the owner or administrator of an organisation.
General topics about Swisscom Sign and the electronic signature.
Signing without pen and paper: The qualified electronic signature (QES) replaces handwritten signatures in the digital world.
Signing without pen and paper: The qualified electronic signature (QES) replaces handwritten signatures in the digital world. This allows you to sign documents around the clock on the web – conveniently on your computer or on your mobile phone with a scanning function. It is a server-based remote signature solution provided by Swisscom. It enables persons and companies to validly conclude online business processes with the help of electronic signatures and seals. The advantages of electronic signatures are efficient digital processes without media discontinuity, no paper consumption, as well as cost and time savings.
A qualified electronic signature (QES) is equivalent to a handwritten signature under Swiss law and is valid throughout the entire Swiss legal area. This enables you to electronically sign in a legally valid manner all documents that you have previously signed manually (simple written form).
If you want to sign a document for the European legal area, select our QES according to the European Signature Standard (eIDAS).
Administrative processes become much simpler, faster and more secure. This is because an electronic signature not only reduces costly business processes and saves resources in terms of transport and paper, but also protects the signed document against tampering and is thus a trustworthy alternative to a handwritten signature.
We do not charge any fees for non-commercial use. For commercial use, a fee of CHF 2.40 per signature is charged.
Currently, Swisscom Sign is only available via the My Swisscom app. The app is available for download from both Apple and Android's Swiss app stores.
Swisscom Sign cannot yet be used in Microsoft Office or Google Docs. However, we are currently working on offering this service.
The qualified electronic signature (QES) is governed in Switzerland by the Swiss Federal Act on Electronic Signatures (ESigA).
Everything you need to know about data protection and encryption.
The protection of your personal data is important to us. We explain to you transparently and simply who has access to your data.
The documents are temporarily stored in encrypted form at MS Azure Switzerland (data storage in Switzerland) for 30 days and are available for download during this time. Thereafter, the documents are permanently deleted.
The channel for data transmission between the systems or to the client is always encrypted using SSL. For the transfer into or out of the data storage, the data is therefore encrypted twice; the data itself is encrypted for storage and the transmission channel is encrypted.
Release of the electronic signature is protected with a personal PIN code or with biometrics (via FaceID or TouchID). A signature can only be released with this second factor.
Swisscom Sign is fully FADP and GDPR compliant.
When the document is signed, a hash value of the document is also signed. This hash value is a checksum that can be calculated from the document. When checking the signature, this checksum is recalculated and compared with the signed one. If the document has been changed in the meantime, these checksums no longer match and the user would be informed accordingly that the document's content has changed.
On the federal government website below, you can upload a document and check, free of charge, whether the qualified electronic signature is valid. To do this, visit this site: https://www.validator.admin.ch(opens in new tab).
A scanned signature does not meet the requirements for a qualified electronic signature. So, if you sign a sheet of paper, scan it and use it digitally, it is not legally equivalent to your handwritten signature. This is because it can easily be forged or reproduced.