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Opening hours:
Monday till Saturday 8.00 to 20.00

Secure. Flexible. Unlimited.

Which mobile subscription is right for me?

Are you looking for the right mobile phone subscription?
Our digital advisor will help you find the right subscription quickly and easily.

What makes our mobile subscriptions so popular

Everything you need, even when travelling

Including roaming abroad

Stay connected everywhere with Switzerland’s best 5G network

Online only:
activation worth 59.90 free of charge

No annoying advertising calls thanks to call filter

New smartphone up to 1,000.– cheaper

 

Frequently asked questions about mobile phone subscriptions

Find your answers

If you are wondering “which mobile subscription suits me best”, the mobile tariff advisor helps you analyse your usage habits step by step. You specify how often you make calls, how much you surf and whether you travel abroad frequently, and you will receive concrete suggestions for a suitable subscription. This helps you find a mobile subscription that fits your budget and provides enough data and minutes. You can find an overview of all subscriptions under blue Mobile subscriptions. 

If you currently use Prepaid and want more data or convenience, the mobile subscription advisor guides you step by step through a few simple questions about your usage habits. You specify how often you make calls, how much you surf and whether you also use your phone abroad. Based on this, you receive suggestions on which mobile subscription best suits you and your budget. 

If you travel abroad frequently, roaming is an important factor when deciding which mobile subscription suits you best. In the mobile tariff advisor, you specify how often and where you travel so that suitable subscriptions with included roaming services can be recommended. This helps you avoid high additional costs and means you do not have to manually book options every time. More information about Swisscom roaming offers can be found under roaming rates. 

Even if you are already a customer, a subscription check with the mobile tariff advisor can be worthwhile. Your usage habits often change over time, for example due to more streaming or working from home, and your current subscription may no longer fit optimally. The tariff advisor helps you find out whether another mobile subscription would suit you better or whether you need additional options. You can then conveniently adjust your subscription in the My Swisscom app.

 If you have several mobile subscriptions in your household or would like to combine mobile, Internet and TV, the mobile tariff advisor provides an initial orientation. It helps you find a suitable mobile subscription for each person based on their individual usage habits. You can then check how to best combine mobile, Internet and TV subscriptions in order to benefit from attractive advantages. More information can be found under the “We are Family!” discount and bundle offers.

When your child gets their first smartphone, cost control and safety are especially important. The mobile subscription advisor takes into account surfing habits, age and budget and shows suitable mobile subscriptions with easy-to-understand services. This allows you to choose a subscription that offers enough data for school and leisure while keeping costs under control. More information can be found under children’s and youth subscriptions. 

You can easily transfer your existing phone number to Swisscom. When signing up for your new subscription, select the number transfer option and we will take care of the seamless transfer as well as the cancellation with your previous provider. In addition, you can save up to CHF 500 when switching to Swisscom.

Help shape the future

Discover what you can do

Sustainably connected

Surfing incl. climate contribution

Doing good with every subscription

Whether at home or on the go, with every Internet and mobile subscription we make a contribution to the climate. We offset the CO2 emissions from your data usage and invest in climate protection projects worldwide.

More about our contribution to climate protection

Learning together

Growing digitally together

Media literacy for all

Whether it’s your first smartphone, regular video calls or digital photo albums, being digitally connected is now part of everyday life – for children, parents and grandparents alike. With our guides, explanatory videos and courses, we are committed to ensuring that everyone can navigate the Internet safely and independently.

Tips from Swisscom Campus

Driving innovation forward

Always one step ahead

Technology that connects

From 5G networks and quantum technology to AI solutions, we research and develop technologies that make life easier. Our innovation labs are where tomorrow’s digital services are created – for greater connectivity, security and quality of life.

More about digital transformation