Swisscom Box

On this page:
Information and instructions for installing the Swisscom Box (IP2000). Learn all about the connections and get more help.

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Device and ports

Download the instruction PDF to get more information about the connections and buttons of the Swisscom Box

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Set up and use

Help topics & tips Swisscom Box

Instructions and energy consumption

Frequently asked questions

Red light in the centre: TV is on standby
White light: TV is on

Red light to the right: the microphone is off
Green moving light: the box is listening
Blue moving light: the box is thinking
Flashing blue: the box is speaking
Turns white: the remote control is in use
Blue light pulsing outwards: you are pairing a Bluetooth device.
Blue light pulsing towards centre: Bluetooth device is disconnecting.

The Swisscom TV-Boxes can be connected with all Swisscom routers. With one restriction: the Voice Assistant cannot be used with the Centro Business router.

Yes, each household can use up to 5 Swisscom TV-Boxes. You can use any Swisscom TV-Boxes. However, please note the device restrictions.

Yes, you can also use Blue-TV without a Swisscom TV-Box. Find out more about using blue TV in the browser, via the app or with a third-party provider.

The TV-Box belongs to you and you are under no obligation to return it to Swisscom. However, if you no longer need the TV-Box, Swisscom can refurbish it and give it to another customer as a replacement device.

More information on returns

 Support

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