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Information and instructions for installing the Swisscom Box (IP2000). Learn all about the connections and get more help.
Download the instruction PDF to get more information about the connections and buttons of the Swisscom Box
Instructions Swisscom Box(opens in new tab)
The My Swisscom App will guide you through a step-by-step setup process for your device.
Scan the QR code to get started.
‘Swisscom Box setup’ instructions
Swisscom Box declaration of conformity
The TV-Boxes can be connected with all Swisscom routers. With one restriction: the Voice Assistant cannot be used with the Centro Business router.
Yes, each household can use up to 5 Swisscom TV-Boxes. You can use any TV-Boxes. However, please note the device restrictions.
Yes, you can also use Blue-TV without a Swisscom TV-Box. Find out more about using blue TV in the browser, via the app or with a third-party provider.
The TV-Box belongs to you and you are under no obligation to return it to Swisscom. However, if you no longer need the TV-Box, Swisscom can refurbish it and give it to another customer as a replacement device.
More information on returns
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