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Set up Swisscom blue TV

On this page:
Install your TV-Box or download the Swisscom blue TV app. Tips for settings to get the most out of your TV viewing. 

TV Box from Swisscom

Here is a step-by-step guide to setting up Swisscom blue TV with a Swisscom TV-Box. Beforehand, ensure that  Internet is correctly installed, and the router is switched on. The following instructions apply to all Swisscom TV-Boxes.

1. Connect TV-Box

Connect the TV-Box to the television set. Use the enclosed HDMI cable. Set up remote control 

2. Set up remote control

Insert the batteries into the blue TV remote control. 

3. Set up router connection

Plug in the power cable and connect the TV-Box to the router. For optimum transmission, we recommend you use an Ethernet cable. 

4. Switch on TV and select HDMI channel

Switch on your television set and select the correct HDMI channel using your TV remote control. 

5. Switch on TV-Box

Switch on your TV-Box. Now follow the step-by-step instructions on the TV screen. 

With a third-party provider box

Swisscom blue TV is also available as an app on third-party provider boxes.
Subscribe to blue TV on the third-party provider box as follows.

  1. Navigate to the main menu/home on your third-party provider box.
  2. Go to the "Apps" section and open the blue TV app.
  3. Register and subscribe to the desired package directly in the app.

If you have already subscribed to your blue subscription (formerly Teleclub) before September 2020, order the new blue+ subscription as described above and then inform blue Customer Service(opens in new tab) so that your previous package is cancelled.
 
Please note: Depending on the third-party provider, the app may not be offered on all boxes, please contact your provider for more information.

On Smart TV

Swisscom blue TV is also available on your TV (with Smart TV For Samsung TV from 2017 and LG TV from 2018; further devices will be added
Where can I find the year of manufacture for my TV? ​). This means you can also enjoy your TV viewing when you’re staying in a holiday home, for instance. Download the blue TV app onto your TV (with Smart TV For Samsung TV from 2017 and LG TV from 2018; further devices will be added
Where can I find the year of manufacture for my TV? ​) as follows:

  1. Find the blue TV app in the apps on the smart TV..
  2. Open the blue TV app.
  3. Follow the instructions on the screen.
Information for use on one than one device

On laptop and smartphone

You can also enjoy Swisscom blue TV on the move. Either directly online on your laptop (PC or Mac) or via an app on your mobile or tablet. 

Online in your browser

Go to Swisscom blue TV online

An app on your smartphone or tablet

App Store
Google Play Store

Login

To log into blue TV on your laptop or mobile/tablet, you will need a Swisscom Login.

Login help

How much does it cost when I use blue TV Air on my laptop or mobile phone?

Watching TV on the Internet uses around 1 GB of data per hour. If you use blue TV Air on the mobile phone network, the cost of your data depends on your mobile phone provider and subscription. There are no additional costs for subscriptions that include Internet usage like inOne mobile and NATEL® infinity from Swisscom. Or if you watch blue TV Air on WLAN.

Why do I see adverts with Swisscom blue TV?

blue TV Air free users see adverts before the start of a programme. This is necessary in order to provide a cost-effective free product. If you are an inOne home customer or have a paid TV Air subscription, you won’t see adverts. 

Tips following setup

Get tips and information for making the most of your new TV options once you have successfully installed and set up blue TV.

Discover the functions

Set up parental controls

Watch personal content(opens in new tab)

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