Set up Swisscom blue TV
Install your TV-Box or download the Swisscom blue TV app. Tips for settings to get the most out of your TV viewing.
Here is a step-by-step guide to setting up Swisscom blue TV with a Swisscom TV-Box. Beforehand, ensure that your Internet is correctly installed, and the router is switched on. The following instructions apply to all Swisscom TV-Boxes.
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Connect TV-BoxConnect the TV-Box to the television set. Use the enclosed HDMI cable. Set up remote control
Set up remote controlInsert the batteries into the blue TV remote control.
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Set up router connectionPlug in the power cable and connect the TV-Box to the router. For optimum transmission, we recommend you use an Ethernet cable.
Switch on TV and select HDMI channelSwitch on your television set and select the correct HDMI channel using your TV remote control.
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Switch on TV-BoxSwitch on your TV-Box. Now follow the step-by-step instructions on the TV screen.
“Set up TV” instructions
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“Set up Swisscom Box 21” instructions
Download the instructions. (PDF file, 1 MB)
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“Set up Swisscom Box” instructions
Download the instructions. (PDF file, 1 MB)
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“Set up TV-Box (UHD)” instructions
Download the instructions. (PDF file, 1 MB)
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“Set up TV-Box (HD)” instructions
Download the instructions. (PDF file, 1 MB)
Accessibility information
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“Accessibility features” info sheet
Download the info sheet. (PDF file, 474 KB)
Swisscom blue TV is also available as an app on third-party provider boxes.
Subscribe to blue TV on the third-party provider box as follows.
- Navigate to the main menu/home on your third-party provider box.
- Go to the "Apps" section and open the blue TV app.
- Register and subscribe to the desired package directly in the app.
If you have already subscribed to your blue subscription (formerly Teleclub) before September 2020, order the new blue+ subscription as described above and then inform blue Customer Service so that your previous package is cancelled.
Please note: Depending on the third-party provider, the app may not be offered on all boxes, please contact your provider for more information.
Swisscom blue TV is also available on your TV (with Smart TV
Where can I find the year of manufacture for my TV?
Where can I find the year of manufacture for my TV?
- Find the blue TV app in the apps on the smart TV.
- Open the blue TV app.
- Follow the instructions on the screen.
You can also enjoy Swisscom blue TV on the move. Either directly online on your laptop (PC or Mac) or via an app on your mobile or tablet.
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How much does it cost when I use blue TV Air on my laptop or mobile phone?
Watching TV on the Internet uses around 1 GB of data per hour. If you use blue TV Air on the mobile phone network, the cost of your data depends on your mobile phone provider and subscription. There are no additional costs for subscriptions that include Internet usage like inOne mobile and NATEL® infinity from Swisscom. Or if you watch blue TV Air on WLAN.
Why do I see adverts with Swisscom blue TV?
blue TV Air free users see adverts before the start of a programme. This is necessary in order to provide a cost-effective free product. If you are an inOne home customer or have a paid TV Air subscription, you won’t see adverts.
Get tips and information for making the most of your new TV options once you have successfully installed and set up blue TV.
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