Set up Swisscom blue TV
Install your TV-Box or download the Swisscom blue TV app. Tips for settings to get the most out of your TV viewing.
Here is a step-by-step guide to setting up Swisscom blue TV with a Swisscom TV-Box. Beforehand, ensure that your Internet is correctly installed, and the router is switched on. The following instructions apply to all Swisscom TV-Boxes.
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Connect TV-BoxConnect the TV-Box to the television set. Use the enclosed HDMI cable. Set up remote control
Set up remote controlInsert the batteries into the blue TV remote control.
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Set up router connectionPlug in the power cable and connect the TV-Box to the router. For optimum transmission, we recommend you use an Ethernet cable.
Switch on TV and select HDMI channelSwitch on your television set and select the correct HDMI channel using your TV remote control.
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Switch on TV-BoxSwitch on your TV-Box. Now follow the step-by-step instructions on the TV screen.
“Set up TV” instructions
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“Set up Swisscom Box” instructions
Download the instructions. (PDF file, 901 KB)
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“Set up TV-Box (UHD)” instructions
Download the instructions. (PDF file, 1 MB)
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“Set up TV-Box (HD)” instructions
Download the instructions. (PDF file, 1 MB)
Accessibility information
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“Accessibility features” info sheet
Download the info sheet. (PDF file, 459 KB)
Swisscom blue TV is also available as an app on the UPC TV box (other providers to follow).
Subscribe to blue TV on the UPC TV box as follows:
- Press the “main menu”/ “home” button on your UPC remote control.
- Go to the “Apps” section and open the blue TV app.
- Register and choose the package you want to subscribe to directly in the app.
If you already have a blue subscription, advise blue Customer Service about the new subscription so that your previous package can be cancelled.
Please note: The blue TV app only works on the latest UPC TV box. If you use an older TV box (e.g. Horizon or Mediabox), contact UPC to switch to a new box.
Swisscom blue TV is also available on your TV (with Smart TV
Where can I find the year of manufacture for my TV?
Where can I find the year of manufacture for my TV?
- Find the blue TV app in the Samsung apps on the smart TV.
- Open the blue TV app.
- Follow the instructions on the screen.
You can also enjoy Swisscom blue TV on the move. Either directly online on your laptop (PC or Mac) or via an app on your mobile or tablet.
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How am I billed for data usage on the move?
For subscriptions that include Internet usage like inOne mobile and NATEL® infinity, there are no additional costs for blue TV Air.
If you use the free version blue TV Air free, the data will be billed, and costs generated. These costs are also incurred when you have a Swisscom mobile connection and use blue TV Air free. One hour of viewing or recording requires approx. 1 GB of data.
Billing for the use of blue TV depends on your mobile subscription.
Why do I see adverts with Swisscom blue TV?
blue TV Air free users see adverts before the start of a programme. This is necessary in order to provide a cost-effective free product. If you are an inOne home customer or have a paid TV Air subscription, you won’t see adverts.
Get tips and information for making the most of your new TV options once you have successfully installed and set up blue TV.
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