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Install your TV-Box or download the Swisscom blue TV app. Tips for settings to get the most out of your TV viewing.
Here is a step-by-step guide to setting up blue TV on different devices at home.
Here is a step-by-step guide to setting up Swisscom blue TV with a Swisscom TV-Box. Beforehand, ensure that your Internet is correctly installed, the router is switched on and the TV connection is working properly. The following instructions apply to all Swisscom TV-Boxes.
Option 1 (recommended): Ethernet cable
The most reliable method is to connect the TV-Box to the Internet-Box using an Ethernet cable. This requires the box to be located near the Internet-Box.
Option 2: The TV-Box ’s WLAN function
Use the TV-Box ’s integrated WLAN function to connect the TV-Box to the Internet. This requires the TV-Box to be positioned close to the Internet-Box (in the same room or in a neighbouring room) and not inside a cupboard.
Option 3: WLAN-Box
If the TV-Box is located further from the router – on a different floor of the house or several rooms away – use a WLAN-Box. The TV-Box is then connected to the WLAN-Box using an Ethernet cable, which creates a wireless connection to the Internet-Box. The WLAN-Box also extends the range of your WLAN for your devices, such as smartphones and computers, etc.
Option 4: Network cabling (Internet-Box in the network distribution box)
Larger, more modern homes have a network cabling socket in each room. This allows you to plug the TV-Box in there, giving you the optimum Internet connection. Internet-Box in the network distribution box
You can also access your blue TV subscription via your Apple TV-Box or smart TV. Download the blue TV app onto your TV as follows:
Swisscom blue TV is also available as an app on third-party provider boxes.
Subscribing to blue TV on a third-party provider box:
If you took out your blue+ subscription (previously Teleclub) prior to September 2020, order the new blue+ subscription as described above and then inform blue Customer Service(opens in new tab) so that your previous package is cancelled.
Please note: Depending on the third-party provider, the app may not be offered on all boxes, please contact your provider for more information.
You can also enjoy Swisscom blue TV on the move. Either directly online on your laptop (PC or Mac) or via an app on your mobile or tablet. Need help to log in?
Watching TV on the Internet uses around 1 GB of data per hour. If you use blue TV Air on the mobile phone network, the cost of your data depends on your mobile phone provider and subscription. There are no additional costs for subscriptions that include Internet usage. Or if you watch blue TV Air on WLAN.
Once you have installed and set up blue TV: find tips and information on how to use blue TV:
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