To get more information about the buttons on your remote, click on the blue plus in the picture.
To get more information about the buttons on your remote, click on the blue plus in the picture.
To get more information about the buttons on your remote, click on the blue plus in the picture.
With the blue TV app's remote control function, you can use your smartphone as a remote control.
Download the instructions. (PDF file, 1 MB)
Download the instructions. (PDF file, 1 MB)
Download the instructions. (PDF file, 1 MB)
Download the declaration of conformity. (PDF file, 83 KB)
Download the declaration of conformity. (PDF file, 549 KB)
Download the declaration of conformity. (PDF file, 464 KB)
The LED on the remote control usually turns white when you press a button. If there is a problem with the remote control, the LEDs may do the following:
Pair the remote control again:
The batteries are (almost) empty. Change the remote control batteries.
You can also check the battery level by going to the main menu (‘Home’ button) > Settings (cogwheel top left) > System > Remote control.
If the remote control is not working despite the LED turning white when you press any button, check the following:
If your remote control is faulty (damage caused by dropping etc.), please contact our customer service. You cannot purchase a remote control in the Swisscom Shop or the Swisscom Online Shop.
Your blue TV remote control can do more than just change the channel and adjust the volume. Get tips to help you access your choice of content as quickly as possible.
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