Swisscom blue TV remote control
Find button functions and connection instructions and troubleshoot functionality issues (e.g. flashing red) on the Swisscom blue TV remote control.
Find out everything you need to know about the operation and functions of the Swisscom blue TV remote control.
Click on the blue plus signs in the image for more information about the buttons on your remote control.
button (Sleep / Standby).
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search functions with search according to programmes, film titles, or actors, 
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takes you back to Live TV.
key has two functions.
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Find out how you set up blue TV, the options for your TV-Box and how to resolve sound and picture problems.
Documents
Instructions (PDF)
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Swisscom Box Remote Control Instruction Manual
Download the instructions. (PDF file, 1 MB)
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TV-Box (UHD) Remote Control Instruction Manual
Download the instructions. (PDF file, 1 MB)
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TV-Box (HD) Remote Control Instruction Manual
Download the instructions. (PDF file, 1 MB)
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Swisscom Box Replacing your remote control
Download the instructions. (PDF file, 256 KB)
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Use the infrared universal remote control
Download the instructions. (PDF file, 49 KB)
Declarations of conformity (PDF)
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Swisscom Box (21) Remote Control Declaration of Conformity
Download the declaration of conformity. (PDF file, 83 KB)
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TV-Box (UHD) Remote Control Declaration of Conformity
Download the declaration of conformity. (PDF file, 549 KB)
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TV-Box (HD) Remote Control Declaration of Conformity
Download the declaration of conformity. (PDF file, 464 KB)
What do the LED lights on my blue TV remote control mean?
The LED on the remote control usually turns white when you press a button.
If the remote control flashes red when you press a button, it is no longer connected to your TV. If the remote control flashes red several times, the TV-Box is too far away or not connected to the power supply.
The LED on the remote control flashes red and the remote control is not working. What should I do?
Your remote control is no longer connected with the TV. Take the following steps to reconnect:
- Press the WPS button on the TV-Box for 3 seconds.
- A prompt will appear on the TV. Press OK on the blue TV remote control.
- The LED flashes white while it connects. The remote control is connected as soon as it stops flashing.
What does it mean if the LED on my remote control flashes red?
Red flashing can mean the following:
- The TV-Box is not within range of the remote control. Move closer to the TV-Box.
- The TV-Box does not have power. Check whether the TV-Box is plugged into a socket.
- The TV-Box needs to be rebooted for technical reasons. Reboot the TV-Box.
My remote control is not responding at all. What should I do?
The batteries in your remote control are probably (almost) done. Change the batteries.
You can also check the battery level by going to the main menu (‘Home’ button) > Settings (cogwheel top left) > System > Remote control.
How can I replace my remote control?
If your remote control is faulty (damage caused by dropping etc.), please contact our customer service team. You cannot purchase a remote control in the Swisscom Shop or the Swisscom Online Shop.
How do I control blue TV using my smartphone?
With the blue TV app's remote control function, you can use your smartphone as a remote control.
What can my remote control do?
Your blue TV remote control can do more than just change the channel and adjust the volume. Get tips in the Swisscom Community to help you access your choice of content as quickly as possible.
Support
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