Microsoft Teams telephony: the key questions and answers

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The increase in digitalisation caused by COVID-19 has focused more attention on Microsoft Teams in many companies. The programme offers everything that is needed for communication and collaboration, from a chat system to simplified storage and collaboration tools.

However, despite its importance, one application is often forgotten about due to the many other options on offer: telephony. Our paper lists the most important questions and provides answers.


Our FAQs will teach you:


  • What features Teams telephony offers
  • Which Microsoft licenses include Teams telephony
  • Which telephone company you use to make calls with Microsoft Teams
  • Which devices can be connected to Teams
  • Whether Teams telephony will replace normal phones
  • And much more
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