Improve efficiency through IT outsourcing without any loss of control

When outsourcing IT, remember: as little as possible, as much as necessary

With IT outsourcing from Swisscom, you determine what, how much and, above all, where you outsource – without losing control of your IT, your data or your applications. It allows you to minimise the complexity of your infrastructure, improve IT security, optimise IT costs and free up time for value-adding tasks.

You can entrust us with the operation of all Swisscom products and services, all third-party products or even in-house developments and thus reap the many benefits of outsourcing.


For one thing, there’s no need to buy in expensive expertise or recruit IT professionals whose short supply makes them a very costly investment. Let us take care of individual tasks or areas, or even hand over responsibility for your entire IT infrastructure. What is more, you don’t need to worry about security. We protect business-critical applications, services and sensitive data, which is all the more important since employees working from home are increasingly on the radar of cybercriminals.


You also have more time to discover new technologies that will equip your company for the future instead of having to deal with routine tasks such as operations, network stability or updates. Besides the time and money you save as a result of the reduced training needs of your IT employees, outsourcing is also often cheaper than operating some or all of the systems and applications yourself.

Your benefits

Knowledge lead: Take advantage of our 20+ years’ experience with outsourcing projects

Time saving: Leave the complex tasks to us and free up time to focus on other projects

Cost saving: Buying in expertise or hiring specialists will cost you more than outsourcing your IT

When is it the right solution?

IT outsourcing is a good option for all companies looking to hand over all or part of their IT operations and dedicate their scarce resources to business-critical projects while retaining full control of their IT. With Swisscom, you decide what, how much and where you outsource.

What’s in it for you:

  • Free up your IT department
  • Focus on your core business
  • Benefit from the up-to-date knowledge of Swisscom experts

Why Swisscom?

  • Expertise: We bring together experts from different areas, including for transformations
  • IT benchmarking: We provide advice and support for more than 100 IT outsourcing projects every year
  • Comprehensive: On request and after clarification, we also operate our customers’ applications and programs

Getting started


A flexible IT strategy is essential for digital transformation and efficiency improvement measures. Find out why.

IT outsourcing quotation

Request a no-obligation quotation

Which IT outsourcing model is right for you? We’ll help you find out.

Outsourcing options

You decide the extent of the outsourcing, how much to outsource and whom you entrust with your IT projects. We put partners through their paces, recommend the best partners and coordinate the cooperation.


  • On-shoring: you choose a partner in Switzerland
  • Off- or far-shoring: you choose a partner abroad
  • Near-shoring: you choose a partner in a nearby country because of the geographical and cultural proximity


  • Insourcing: the complete outsourcing of new tasks
  • Selective outsourcing: only selected tasks or parts of processes are outsourced
  • Complete outsourcing: the outsourcing of at least 80 percent of your tasks or the respective process


  • Out-tasking: the outsourcing of individual task areas, such as financial accounting
  • Operational outsourcing: the outsourcing of business processes, such as the dispatching of goods
  • Strategic outsourcing: the outsourcing of business-critical tasks or value chains, such as product development

Our IT outsourcing services


We operate and maintain all or part of your IT infrastructure.


We support all applications over their entire life cycle.


We provide you with comprehensive support services, such as service desk, operation management, cloud, security, project or innovation services, and the operation and management of Microsoft licences and services.

360° service

We manage all IT assets and provide the IT personnel, operating your IT infrastructure and continuously developing it further.

IT outsourcing for data-driven business models

Outsource your IT, pool your resources and focus on your business and your customers.

IT-Outsourcing-Modell für datengetriebene Geschäftsmodelle für Data Driven Technologies, Custom Solutions, Business Applications, Connectivity, Industry Solutions, Cloud, Work Smart und Security.

The foundation for your future

Sometimes, outsourcing your IT instead of taking the more expensive route of operating it yourself is the wisest choice, whether to improve efficiency, increase security or better equip you for the future. With Swisscom, you can also rely on the knowledge of our experienced experts to support you through your transformation projects.

Improve efficiency 

Choose the right model

No two IT set-ups are the same. The IT strategy must support the corporate strategy and the IT operating model must increase the efficiency of business-critical processes. This is key to the consistent implementation of the strategy and to achieving operational excellence within your business.

IT security

Play it safe

Innovation and transformation 

Equip yourself for the future

Additional information

HOPPE Group success story

The HOPPE Group develops, manufactures and markets door and window hardware. It sources its network, telephony and on-premise data centre solutions from Swisscom. 


2021 ISG Provider Lens


Swisscom Business Days recording


IT outsourcing: more time for your core business| Swisscom

  • «Outsourcing your IT operations requires a restructuring of your in-house IT department. This change must be addressed at an early stage.»

    Francis Koehler, Head of Core IT Solutions / Helvetia Insurance

Our outsourcing experts will be happy to answer your questions. Contact us.