Is the fax an important communication
medium for you?
ZeroFax Business will help you deal with the digital transformation processes. You will be able to continue sending faxes without any interruptions and set about dealing with the change process concerning fax at an appropriate time and assume autonomous control.
ZeroFax Business
The digital fax solution for your company.
How does ZeroFax Business work?
ZeroFax Business scope of service
- Send PDF documents digitally to a fax number
- Receive fax documents digitally as PDF documents
- Send faxes via your e-mail client
- Receive incoming fax documents as an e-mail
- Provide incoming and outgoing fax documents with electronic signatures and time stamps
- Send fax documents via traditional channels at the same time, where necessary
- Track and log all fax transmissions
Interested?
Contact us for a no-obligation consultation.
Kurt Oberer
Product Manager
Test the service for yourself in a non-binding two-week trial!
ZeroFax Business supports you as a new hybrid fax service through the digital transformation process. ZeroFax Business requires no training thanks to the intuitive applications.
Questions & Answers
How much will ZeroFax Business cost? Will I have to pay monthly costs or an annual flat rate?
How much does the setup cost?
The ZeroFax Business Basic Package costs CHF 25 per month and includes a digitised fax number and secure digital document storage. Each additional fax number costs an extra CHF 15 per month. One-off charges of CHF 60 per fax number to be digitised will be charged for the facility. With ZeroFax Business, all incoming and outgoing fax documents are provided with a digital signature and a time stamp. Incoming fax documents do not incur any charges, but it costs CHF 0.15 per document for outgoing fax documents. Further information on the ZeroFax Business prices and services is available here.
What does ZeroFax Business offer in terms of data security? Will all my data remain in Switzerland?
Yes, your data will remain in Switzerland. We guarantee the highest level of data security. With ZeroFax Business, a digital signature and time stamp are appended to fax documents, which are sent securely. All sent and received documents are stored in secure digital document storage, within which you can archive and label your documents or forward them to via secure link.
If I only send very few fax documents myself, does it make sense for me to choose ZeroFax Business?
Yes, because ZeroFax Business provides you with a digital, future-proof solution that allows you to send documents in a legally compliant manner. At the same time, any fax documents that are sent to you will arrive safely and in full – regardless of whether they are sent from an analogue or digital system. Incidentally, incoming fax documents will not generate any additional costs.
What does a company need to do to set up ZeroFax Business, i.e. what is needed to implement this solution?
All you have to do is provide us with the number of fax machines you have and your fax numbers. Swisscom Ltd will handle the rest for you. Once the solution has been set up, you can organise the digital storage space for incoming and outgoing fax documents and assign permissions within the company. Thanks to its intuitive application, no training has to be provided for ZeroFax Business.
Can I use my fax machine with IP?
Of course, the fax machine can continue to be used. Without a digital solution, sending and receiving fax documents is more error-prone. There is a risk that fax documents will not be transmitted or will be incomplete due to disconnections. With ZeroFax Business, complete transmission without glitches and error factors is guaranteed.
Switzerland is going All IP
Swisscom is modernising conventional landline telephony and is switching over to the trendsetting Internet Protocol.
From February 2018, the first connections were transferred to IP technology. Every customer in the modernised municipalities will be personally contacted by Swisscom and accompanied through the changeover.IP technology will provide business customers – from SMEs all the way up to large companies – with numerous opportunities to configure their communication and collaboration processes to be simpler, more efficient and more flexible.
The future speaks IP - What you should know
How reliable is fax transmission
with IP?
Faxes and other modulated services in the voice transmission bandwidth do not have the same level of reliability in the IP environment. However, we are unable to comment on individual cases since various factors can significantly influence transmission quality, such as the type of device, device settings and type of device connection to the IP network at the transmitter and receiver. Documents may not be completely rendered or the transfer itself may break down entirely due to technological reasons. At international transfer level especially, you need to anticipate increasing difficulties.
As a business customer, what must
I do?
If an analogue fax machine must be used, please note that Swisscom cannot guarantee that it will be possible to transmit faxes. The reasons for this are the variety of parameters of the IP network, which are network- and location-specific and could possible cause issues with fax transmission. This is why, for the transmission of business-critical data, we recommend switching to a new solution.
Getting started with ZeroFax Business
Free Demo Account
Test the service for yourself in a non-binding two-week trial!
ZeroFax Business supports you as a new hybrid fax service through the digital transformation process. ZeroFax Business requires no training thanks to the intuitive applications.