To ensure customer satisfaction, the main issue in the wholesale & retail sector is to deliver the ordered goods to the right destination at the right time. The fact that sales organisations are often distributed over multiple domestic or international locations represents a major challenge and a key cost position. With the help of the ICT solutions, logistical and administrative processes can be simplified and standardised. .The customer benefits from quick and precise shipments and the companies from lower costs. In addition, sellers can concentrate more fully on their core business.