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Wholesale & Retail

Wholesale & Retail

Wholesale & Retail

To ensure customer satisfaction, the main issue in the wholesale & retail sector is to deliver the ordered goods to the right destination at the right time. The fact that sales organisations are often distributed over multiple domestic or international locations represents a major challenge and a key cost position. With the help of the ICT solutions, logistical and administrative processes can be simplified and standardised. .The customer benefits from quick and precise shipments and the companies from lower costs. In addition, sellers can concentrate more fully on their core business.

Otto Fischer AG

Perfecting the customer’s experience with chat advice.


Switzerland’s second largest retailer, Coop, is preparing for the switch to the IP network. As well as some challenging times ahead, it can see clear opportunities that must be taken.

Loeb AG

In partnership with Swisscom, which already looks after its IT outsourcing, Loeb is testing out Unified Communications & Collaboration (UCC) solutions as a way of supporting its teamwork.

Prodir SA

Unlimited collaboration thanks to Unified Communications & Collaboration (UCC) solutions: pen manufacturer Prodir is connecting eight sites in Europe with its headquarters in Ticino – and discovering new forms of collaboration.

Further references to Wholesale & retail

Brunschwig & Cie SA

The Bon Génie/Grieder department store group has a leading position in the fashion sector. A highly powerful technical backbone is indispensable for managing around 40,000 items. In introducing a new voice and data network, the company aims to fulfil both its present and future needs.

Fossil Group Europe GmbH

With around 14,000 employees, the Fossil Group ranks as one of the world’s leading watch and lifestyle accessory suppliers. Basel is the European headquarters – where the group’s IT and marketing activities are controlled. Fossil opted for Swisscom’s Microsoft SharePoint service for this job.

HIAG Handel AG

HIAG Handel AG is the timber merchant with the highest revenue in Switzerland. 350 employees supply 12,000 customers with practically everything that can be made from this natural mater­ial. Swisscom provided HIAG with a strong foundation for the development of a new ICT architecture.


Do it yourself, interior decorating and gardening – anyone seeking high-quality items in these areas will find what they are looking for at Jumbo’s 41 Swiss stores. With around 1,500 employees, Jumbo is one of the heavyweights in the industry. For its new WLAN, the company puts its trust in Swisscom.


The startup company Limmex is celebrating great success with its emergency call watches. The development and production of the watches have been outsourced – which places high demands on the communication between partners. An Office 365 solution by Swisscom provides excellent service.

Migros Co-operative Lucerne

Migros Lucerne has more than 40 sales outlets. As in many companies with various branches, several different independent telephone systems have been in use for years (i.e. telephone exchanges, manufacturer-specific mobile solutions).

Otto Fischer AG

Otto Fischer AG, with around 280 employees the second-largest Swiss electrical wholesaler, has hugely improved both precision and productivity. Thanks to mobile data terminals, their entire order and delivery process is now electronic.


With its products and creative ideas, spirella is synonymous for comfort in bathrooms. With a UCC solution from Swisscom, the company now communicates smoothly and efficiently.


The Migros-Genossenschafts-Bund is creating a new workplace solution with the M-Workplace. Swisscom is actively supporting it with flexible software packaging services.

Karl Vögele AG

With around 350 branches in Switzerland and Austria, Vögele Shoes has significant communication requirements. An Office 365 solution from Swisscom makes everything simpler.