Mike Siegenthaler
Head IT Infrastructure and Services
COFRA Holding AG
Installing a new workstation takes less than an hour.
Facts & Figures
July 2020
Company Facts:
Company: COFRA Holding AG
Industry: Shared services for group companies
Locations: 17 sites in 15 countries
Project Facts:
- Efficient self-service system
- Stable operation
- Central workplace management
Working smart with Smart Workplace
COFRA Holding AG’s roots stretch back to 1841, when the C&A clothing company was founded. Today, as well as C&A, the holding company looks after the interests of several group companies worldwide. Thanks to Smart Workplace from Swisscom, it has ensured that its workplaces meet the highest standards.
Challenge
At COFRA, mobile working is growing in popularity, new applications such as videoconferencing need a high level of performance and things are becoming more complex. The company’s thin client workstations with Citrix servers were no longer able to meet these growing demands, says Mike Siegenthaler, who looks after COFRA’s 900+ IT workstations worldwide.
“We looked for a strong partner for a new generation of workplaces, who would provide optimal support for our cloud and SaaS strategy. It also needed to be able to deliver a highly standardised workplace management solution for our global device fleet that would work without any infrastructure in any country.”
Solution
COFRA employees can set up their new laptops themselves via the Internet, wherever they are. All they need is their Smart Workplace login data. The set-up, including Microsoft 365 applications, Adobe Reader and various browsers, takes less than an hour. “The standard package meets the vast majority of our needs and the worldwide self-service system lightens our workload considerably,” explains Mike Siegenthaler.
He describes some of the solution’s other benefits: “Workstation availability and performance are greatly enhanced, while the quality of videoconferences has been vastly improved. And we’ve saved a lot of time thanks to the central management of all our workstations worldwide.”
Benefits for COFRA
Lighter IT workload thanks to worldwide employee self-service
Minimierte Komplexität durch hoch standardisiertes und zentrales Workplace-Management
Stabiler Betrieb mit jederzeit aktuellen Applikationen
These products are used by COFRA
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