Manfred Weiss
Service Director
Feldschlösschen Drinks AG
Facts & Figures
April 2019
Company Facts:
Company name: Feldschlösschen Drinks AG
Industry: Beverage trade
Employees: 650
Project Facts:
Fast reactions thanks to real-time analyses
Feldschlösschen is the leading brewer and largest beverage retailer in Switzerland. Its target groups are restaurants and cafés, drink distributors and retailers. In addition, the company supplies consumers directly via the web shop. With Marketing Analytics from Swisscom, Feldschlösschen is perfecting its activities.
Challenge
Marketing at Feldschlösschen is challenging: It is intended to increase the sales of numerous brands to heterogeneous target groups. Previously, data on customer behaviour - which came from around 18 different sources - was evaluated using isolated solutions. It was not possible to obtain an overall view, as the effort required to merge the data manually was considerable.
Solution
With Data Insights, Feldschlösschen now receives real-time analyses of its marketing activities and customer behaviour. The GDPR-compliant Big Data system combines the data from various sources, such as CRM, web shop and newsletter tools, and delivers clear statements. Thanks to the new transparency, customers can be addressed more specifically than ever before.
These products are used by Feldschlösschen
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