There was a time when hybrid work was simply a buzzword. Not anymore: few employees want to go in to the office every day to sit in virtual meetings for half the day. And they don’t have to: hybrid work connects the office with remote working and makes us all more flexible, creative and efficient.
Text: Roger Hausmann, Pictures: Swisscom
September 29, 2022
According to Microsoft’s «Work Trend Index 2022»(opens in new tab), 80 percent of employees believe they are just as, if not more productive when working from home compared to the office, and also feel healthier and more comfortable. It is little surprise, then, that 70 percent would like to continue enjoying the freedom to work from home and in the office.
With hybrid work, employees can work efficiently, productively, and in a focused manner at home and interact with their team in the office, maintain relationships, and plan or drive forward joint projects. To many managers, it all sounds too good to be true: 54 percent fear a drop in employee productivity when working from home. In addition, 55 percent of hybrid respondents feel lonelier in their jobs than before the switch. What does it take to meet the needs of employees and dispel the fear of losing control that many managers experience?
“Agile methods, sprints and tools such as Kanban boards create transparency about the distribution of work and how high employee workload is.”
Petra Schmidhalter, Future Work Experience team leader, Swisscom
Four factors determine the success of hybrid work: technology, spaces and structures that give the people the freedom to further develop the culture and mentality within their company.
“It’s important to take the pulse of the workforce. For example, we ask everyone working in the office why they come to the office. We learn a great deal from their answers and adapt our workspaces accordingly.”
Serge Bärtschi, New Work, Organisation and Staff Development specialist, Swiss Post
New work in general and hybrid work in particular is more about people and processes than hardware or software. That is why hybrid work is not an IT project, but a change management process. Fewer hierarchies and more personal responsibility present a challenge, but also a unique opportunity for SMEs, start-ups and major corporations alike. These companies will increase their attractiveness as an employer as well as their creativity, productivity and employee loyalty and, on balance, their company success.
Hybrid work is more than working some days in the office and some days at home. Hybrid work liberates employees from rigid working hours. People communicate asynchronously in chats instead of synchronously in physical and virtual meetings and share knowledge over internal social networks, giving others an opportunity to develop the ideas further. Read our white paper «New work is the new normal» or discover our new work solutionsthat put your employees front and centre.