Full Service Solution: the modern approach to telephony for SMEs

Be an SME telephone system user, not an owner and save money

For many SMEs, telephone and e-mail are the most important channels of communication with their customers. An efficient telephone system and stable Internet connection are vital for this. However, most SMEs would prefer not to have to deal with the technology and fear unpredictable costs. Fortunately, there is an alternative.

Lease and use rather than purchase

Full Service Solution is the worry-free package for your business communications. Take advantage of the entire telecommunications infrastructure, including telephone system and compatible devices, for a fixed monthly service fee instead of shelling out on a costly purchase. What’s more, you don't have to worry about operation or maintenance work with or recouping high investment costs. The virtual telephone system is operated in a high-security Swisscom data centre in Switzerland.


Full Service Solution is available with attractive Smart Business Connect tariff models. This means you can make calls at a fixed rate in all Swiss networks 24/7 over a fail-safe Internet connection. You also benefit from a 10 percent discount on the monthly service fee and an additional 15 percent discount on all inOne SME mobile subscriptions within the company.

Your benefits

Greater liquidity: Be a user, not an owner and reduce your investment costs while increasing liquidity

Greater security: The infrastructure is kept up to date at all times and the monthly charges are fixed

Greater flexibility: The infrastructure can be expanded on a modular basis and designed around your needs

When is it the right solution?

Full Service Solution is designed for small and medium-sized enterprises that have demanding telephony requirements but prefer not to manage the technology themselves and wish to outsource their voice and data communication. It is ideal for call centres or SMEs with a strong focus on consulting, for example.

The all-in-one solution is for SMEs that would rather lease a high-performance telephone system than invest heavily in expensive infrastructure. Its modular design means that it can be extended as the company grows. New locations can be easily integrated, for example, or voice channels added or removed as required. With the Full Service Solution, you don’t need to worry about anything: Swisscom takes care of everything for you and ensures that the solution remains state of the art at all times.


Our latest offer

New FSS customers receive the first three months free of charge.*

Why Swisscom?

  • Quality: We offer fully compatible telephone and Internet solutions from a single source.
  • Customer Service: We provide you with a first-class service and rapid support.
  • Overview: You have one contract and a dedicated contact person, and pay the same fixed amount every month.

Get started with Full Service Solution


The first step

Would you like to know more about Full Service Solution? Let us advise you, and take advantage of our promotion for SMEs.


Further documents

Full Service Solution flyer

Service Description

Total cost comparison

With Full Service Solution, all expenditure is predictable and total costs over the long term are lower than for your own infrastructure.

Comparison: total costs of your own infrastructure versus Full Service Solution

For your own infrastructure, you pay all the investment and operational costs whereas for Full Service Solution, you only pay the fixed service fee.

The worry-free package for SMEs

There are many good reasons to opt for our Full Service Solution. Here are the six most important arguments for small and medium-sized enterprises that are looking for a professional telephony solution without any added investment of time or money:


Individual, all-in-one solution

Full Service Solution adapts to your needs. The infrastructure grows with your SME. You can adjust your installation and services on a monthly basis, allowing you to stay flexible and remain up to date at all times.


The easy way to stay up to date


Transparent costs

Capital expenditure

Greater liquidity

Managed Service

Everything from a single source

  • “Thanks to the Full Service Solution, we no longer have to worry about updates but can nevertheless stay on top of things technologically.”  

    Cesare Caci, Marketing Manager

    Emmental Cheese Village


* Legal information

Upon entering into a new Full Service Solution contract, new FSS customers will receive the first 3 months free of charge. This promotion applies only to new FSS customers and is subject to a minimum contract period of 36 months. The free months do not include the instalment payment option for one-off additional project services in accordance with clause 4.2 of the FSS contract.

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