Internet-Box 3
On this page:
An overview of the ports on the Internet-Box 3 and instructions on setting up your router.
Device and ports
Download the instruction PDF to get more information about the connections and buttons of the Internet-Box 3.
Set up and use
Help topics & tips Internet-Box 3
Instructions, Firmware and energy consumption
Instructions (PDF)
Declaration of Conformity (PDF)
Internet-Box 3 Unboxing und Inbetriebnahme
In diesem Video zeigt Oliver, Trainer bei Swisscom Academy, den Lieferumfang der Internet-Box 3 und erklärt dir wie man diese Installiert.
Frequently asked questions
How can I change the settings of my Internet-Box?
You can easily manage your Internet-Box 3 settings via the web portal. You can change your WLAN access data, configure Parental Controls and access an overview of all connected devices.
On computers
Enter http://internetbox.home or 192.168.1.1 in your Internet browser. Please note that you only have access when your home network is connected to your Internet-Box. Enter your existing admin login. If you don’t know the password, click “Create new password” to set up a new password.
On smartphones
You can access and change your main settings at home on your smartphone via the Home app.
How can I back up and restore the configuration?
Once you have set it up, save your Internet-Box configuration. This lets you restore preferred settings after replacing a device, for instance. To do so, go to the web portal > Internet-Box > Save configuration.
Which login/passwords do I need and when?
Want to view your WLAN and router password? Looking for the right login for your Bluewin Webmail, the Community or My Swisscom (Customer Center)? A login overview is available in the Community.
What does the LED display on my Internet-Box mean?
| LED lights up white: | everything is OK |
| LED flashes white and red: | Swisscom configuration in progress. If the LED is still flashing after 10 minutes: connect the Internet-Box to a computer with the Ethernet cable and open the page www.swisscom.ch/start. Register your Internet-Box there. |
| LED flashes white: | update in progress. The Internet-Box will then restart. |
| LED flashes red: | no Internet connection. Check whether the DSL cable is correctly inserted. |
| LED lights up red: | error message. Switch the Internet-Box off and on again. Wait until the LED lights up white again. |
| LED lights up blue: | faulty Internet-Box. Please contact us for a replacement. Note: during initial installation, the LED will go blue temporarily. Wait 10 minutes until the installation process is complete. |
Support
Contact
Do you have questions concerning our products?
We will help you via telephone or chat.