You will find the Swisscom router WPS button or connection button on top of the router at the front, in front of the WLAN button. See the PDF instructions(opens in new tab) for more help.
Internet-Box 3
On this page:
An overview of the ports on the Internet-Box 3 and instructions on setting up your router.
Device and ports
Download the instruction PDF to get more information about the connections and buttons of the Internet-Box 3.
Set up and use
Help topics & tips Internet-Box 3
Instructions, Firmware and energy consumption
Instructions (PDF)
Declaration of Conformity (PDF)
Internet-Box 3 Unboxing und Inbetriebnahme
In diesem Video zeigt Oliver, Trainer bei Swisscom Academy, den Lieferumfang der Internet-Box 3 und erklärt dir wie man diese Installiert.
Frequently asked questions
How can I change the settings of my Internet-Box?
Your Internet-Box settings are easy to manage in My Swisscom or via the web portal. You can change your WLAN access data, configure Internet blocking for devices and access an overview of all connected devices.
In My Swisscom
You can access and change the most important settings via the web or app.
Go to My Swisscom
In the web portal of the Internet-Box
Enter http://internetbox.home or 192.168.1.1 in your Internet browser. Please note that you only have access when your home network is connected to your Internet-Box. Enter your existing admin login. If you don’t know the password, click “Create new password” to set up a new password.
How can I back up and restore the configuration?
Once you have set it up, save your Internet-Box configuration. This lets you restore preferred settings after replacing a device, for instance. To do so, go to the web portal > Internet-Box > Save configuration.
Which login/passwords do I need and when?
Want to view your WLAN and router password? Looking for the right login for your Bluewin Webmail, the Community or My Swisscom (Customer Center)? A login overview is available in the Community.
What does the LED display on my Internet-Box mean?
| LED lights up white: | everything is OK |
| LED flashes white and red: | Swisscom configuration in progress. If the LED is still flashing after 10 minutes: connect the Internet-Box to a computer with the Ethernet cable and open the page www.swisscom.ch/start. Register your Internet-Box there. |
| LED flashes white: | update in progress. The Internet-Box will then restart. |
| LED flashes red: | no Internet connection. Check whether the DSL cable is correctly inserted. |
| LED lights up red: | error message. Switch the Internet-Box off and on again. Wait until the LED lights up white again. |
| LED lights up blue: | faulty Internet-Box. Please contact us for a replacement. Note: during initial installation, the LED will go blue temporarily. Wait 10 minutes until the installation process is complete. |
Where do I find the connection button (WPS button) on my router?
What is the OTO number (OTO ID) and where can I find it?
If your home is connected to the fibre-optic network, you will usually have a fibre optic socket. You will find it in your living room or hallway. The fibre-optic socket will show the OTO number or OTO ID – a sequence of numbers and letters for identification.
Help from the Swisscom Community
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