Updating firmware for your Swisscom devices
The programs/software that provide the basic functions on electronic devices are referred to as firmware. Swisscom regularly updates the firmware of its own devices to fix bugs and implement new functions. Updates are performed automatically, usually at night.
This page lists the firmware versions as well as the enhancements and functions included (release notes/version notes).
Home networking accessories
Select your device to learn more about firmware.
Current firmware
The firmware of your WLAN-Box will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes (Version 13.01.01)
- Stability improvement
Which firmware version do I have installed?
You can see which firmware version is currently installed on your WLAN-Box on the Internet-Box Web portal. Select Expert mode and click on Internet-Box > Firmware on the menu. Please note that you only have access to the Web portal when your home network is connected to your Internet-Box.
Older firmware
Release Notes (Version 13.00.23)
- Stability improvement
Release Notes (Version 12.02.21) / (January 2022)
- Stability improvement
Release Notes (Version 12.00.27) / (July 2021)
- Stability improvement
- Clients connected via WLAN-Box Guest WLAN, not working after WLAN off and on (e.g. scheduler enabled).
- Maximum number of devices per WLAN band increased to 64 (total from the two bands cannot exceed 96).
- IGMP reports can be sent from IoT devices correctly.
Release Notes (Version 11.03.33) / (April 2021)
- Stability improvement
Release Notes (Version 11.02.11) / (October 2020)
- Stability improvement
Release Notes (Version 11.01.25) / (July 2020)
- Stability improvement
Release Notes (Version 11.01.21) / (March 2020)
- Initial version for the WLAN-Box 2
Current firmware
The firmware of your WLAN-Box will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes (Version 13.06.45)
- Initial version for the WLAN-Box 3
Which firmware version do I have installed?
You can see which firmware version is currently installed on your WLAN-Box on the Internet-Box Web portal. Select Expert mode and click on Internet-Box > Firmware on the menu. Please note that you only have access to the Web portal when your home network is connected to your Internet-Box.
Older firmware
No older versions of the firmware are currently available.
Current firmware
The firmware of your WLAN-Box will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes (Version 13.01.03)
- Stability improvement
Which firmware version do I have installed?
You can see which firmware version is currently installed on your WLAN-Box on the Internet-Box Web portal. Select Expert mode and click on Internet-Box > Firmware on the menu. Please note that you only have access to the Web portal when your home network is connected to your Internet-Box.
Older firmware
Release Notes (Version 13.00.23)
- Stability improvement
Release Notes (Version 12.02.21) / (January 2022)
- Stability improvement
Release Notes (Version 12.00.27) / (July 2021)
- Stability improvement
- Clients connected via WLAN-Box Guest WLAN, not working after WLAN off and on (e.g. scheduler).
- IGMP reports can be sent from IoT devices correctly.
Release Notes (Version 11.03.33) / (April 2021)
- Stability improvement
Release Notes (Version 10.05.19) / (October 2020)
- New WLAN driver for improved performance and more stability
- Various bug fixes and security improvements
Release Notes (Version 10.04.23) / (March 2020)
- WLAN security patch for "Kr00k" (CVE-2019-15126)
- Internet Mobile Connect via smartphone (iOS and Android) can be used as temporarily bridge during Internet connection error
- Telephony support on the Swisscom-Box
- Disabling WLAN 6 on the WLAN-Box 2
- New version of network attached storage
- New icons for devices on the Web UI and Home app
- Further development of the Smart Home components to support new functions in the Swisscom Home app
- A number of stability optimisations for telephony, WLAN, web portal and Internet
- Various bug fixes and improved security
Release Notes (Version 10.03.17) / (November 2019)
- Various bug fixes and improved security
Release Notes (Version 10.02.17) / (July 2019)
- Optimisation of WLAN Steering algorithm for improved control and shorter interruptions
- Various bug fixes and improved security
Release Notes (Version 10.01.29) / (February 2019)
- The WLAN-Box now also supports the guest WLAN.
- Various stability and security improvements.
Fixed-network telephony
Discover the firmware information for your HD phone.
Current firmware
The firmware of your fixed-network telephone will be updated automatically as soon as a new version is available.
Release Notes (Version 133.05.02) / (October 2022)
- This release is necessary for maintenance reasons
Current firmware
The firmware of your fixed-network telephone will be updated automatically as soon as a new version is available.
Release Notes (Version vH032) / (May 2019)
- This release is necessary for maintenance reasons
Older firmware
Release Notes (Version vH029) / (September 2017)
- Minor bug fixes and optimizations
Release Notes (Version vH026) / (February 2017)
- Call volume increased for normal and HD calls
- Error message if more than 4 handsets are registered
- Further minor error corrections
Current firmware
The firmware of your fixed-network telephone will be updated automatically as soon as a new version is available.
Release Notes (Version vH013) / (June 2019)
- This release is necessary for maintenance reasons
Older firmware
Release Notes (Version vH010) / (October 2017)
- Minor bug fixes and optimizations
Current firmware
The firmware of your fixed-network telephone will be updated automatically as soon as a new version is available.
Release Notes (Version 119.013.00) / (February 2020)
- Improvements in call behaviour when using the Gigaset Repeater HX.
- For a new phone book entry, the phone types Private, Mobile and Office are the default settings.
Older firmware
Release Notes (Version 119.010.00) / (October 2017)
- Minor bug fixes and optimizations
Current firmware
The firmware of your fixed-network telephone will be updated automatically as soon as a new version is available.
Release Notes (Version 118.017.04) / (March 2022)
- Minor bug fixes and optimizations
Older firmware
Release Notes (Version 118.017.02) / (March 2020)
- Improvements in call behaviour when using the Gigaset Repeater HX.
- For a new phone book entry, the phone types Private, Mobile and Office are the default settings.
Release Notes (Version 118.015.00) / (October 2017)
- Minor bug fixes and optimizations
Current firmware
The firmware of your fixed-network telephone will be updated automatically as soon as a new version is available.
- Release Notes (Version V0027) / (March 2019)
Internet router
Discover the firmware information for your router.
Current firmware
The firmware of your router will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes & Download "Centro Business"
Release Notes & Download "Toolkit for Business"
Older firmware
Release Notes "Centro Business"
Please use the following online form for suggestions or improvements to the current firmware
In case of problems or support requests please contact us.
Current firmware
The firmware of your router will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes (Version 7.12.20 sig)
- The firmware contains new security batches
- Supports migration from IPv6rd to IPv6 Native (DHCP Only)
Welche Firmware-Version ist bei mir installiert?
Auf dem Web-Portal der Internet-Box sehen Sie, welche Firmware-Version aktuell auf Ihrer Internet-Box installiert ist. Wechseln Sie in den "Experten-Modus" und klicken Sie im Menü auf "Internet-Box" > "Firmware". Beachten Sie, dass Sie nur auf das Web-Portal zugreifen können, wenn sie innerhalb des Netzwerks mit Ihrer Internet-Box verbunden sind.
Older firmware
Release Notes (Version 7.12.18 sig) / (April 2021)
- The firmware contains new security batches
Release Notes (Version 7.12.16 sig) / (October 2020)
- The firmware contains new security batches
- Common synchronization problems with ISDN (DSS1) telephony have been fixed
- Phone problems when managing the codec G711(SIP) have been fixed
Release Notes (Version 7.12.12 sig) / (October 2019)
- Ensuring Swisscom network compatibility (certificate)
Release Notes (Version 7.12.10 sig) / (September 2017)
- The layout and the navigation structure (PDF) in the router portal have been revised and selectively optimized.
- In the login window, the user can now select initially whether the access should be made via an encrypted https-connection or not.
Improved WPS settings in the router portal
The user can specify under the WLAN menu item, whether or for which WLAN exactly (WLAN 1, WLAN 2 or guest network) the WPS function should be available (for the connection of additional devices), if the WLAN key at the Centro Business is pressed for 5 seconds or WPS is started via the router portal. Important: for security reasons, the WPS function is deactivated after each restart or a router reset.
Outdated WPA encryption for the WLAN has been removed
The interim WPA encryption standard is no longer supported. Older devices that only support WPA must be connected to the Internet as an alternative. All newer WLAN devices automatically connect to the standard WPA2 encryption.
Various bug fixes.
Release Notes (Version 7.10.18 sig) / (November 2016)
- Introduction of IP dual stack IPv4 and IPv6
- New IP Passthrough for Local Security Gateway use case
- WAN reset from router GUI always available
- VPN can be set up without fixed IP address
- Firewall fully adapted for LAN and DMZ
- Port forwarding (NAPT) fully adapted
- Number allocation adapted for analogue telephones
- Device list adapted
Please use the following online form for suggestions or improvements to the current firmware
In case of problems or support requests please contact us.
Current firmware
The firmware of your router will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes & Download "Centro Business"
Older firmware
Release Notes "Centro Business"
Please use the following online form for suggestions or improvements to the current firmware
In case of problems or support requests please contact us.
Current firmware
The firmware of your router will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes (Version 08.06.06)
- Various stability and security improvements
Which firmware version do I have installed?
You can see which firmware version is currently installed on your WLAN-Box on the Internet-Box Web portal. Select Expert mode and click on Internet-Box > Firmware on the menu. Please note that you only have access to the Web portal when your home network is connected to your Internet-Box.
Older firmware
Release Notes (Version 08.04.36) / (June 2018)
- Automatic telephone directory backup
- Complete support from MWI (Message Waiting Indicator)
- Various stability improvements
Release Notes (Version 08.04.26) / (November 2017)
- Automatic telephone directory backup
- Complete support from MWI (Message Waiting Indicator)
- Various stability improvements
Current firmware
The firmware of your router will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes (Version 11.04.22)
New
- Native IPv6 is supported.
Improvements
- Various stability improvements for Internet and telephony
Which firmware version do I have installed?
You can see which firmware version is currently installed on your WLAN-Box on the Internet-Box Web portal. Select Expert mode and click on Internet-Box > Firmware on the menu. Please note that you only have access to the Web portal when your home network is connected to your Internet-Box.
Older firmware
Release Notes (Version 11.03.46) / (April 2021)
- TV-Box can connect to WLAN-Box via WLAN if the WLAN-Box is connected to the Internet-Box by cable.
- WLAN use statistics are available for each device.
- Up to 500 contacts can now be saved in the telephone book.
- IPV6 firewall settings are set to strict by default.
- LAN security solution for detecting devices infected with malware.
- Further development of the Smart Home components to support new functions in the Swisscom Home app.
- Stability improvements for IKEA, Netatmo, Logitech and Smart Home configuration backup
- Improved Sonos rules
- Improved device notification
- Fixed-network telephony on the move
- Problem solved of devices losing connection to VPN server after around an hour.
- New software for the 2.5 Gbit/s Ethernet port (Internet-Box 3).
- Security and stability improvements.
Release Notes (Version 10.05.44) / (November 2020)
- Problem solved with audio in one direction
- New WLAN driver for better performance and stability
- Firewall definitions can be done per device
- DNS-Server (e.g. PI-Hole) can be configured via DHCP option 6 in the DHCP settings of the Internet-Box
- Infomaniak can be set as Dyn-DNS-provider
- Smart-Home: Supports sunrise/sunset rules. Complete rooms can be switched off and on.
- More stable connection of WLAN-Box (over Internet-Box or other WLAN boxes)
- New DECT basis software
- Proactive firmware update check in Web portal
- Various bug fixes and improved security
Release Notes (Version 10.04.40) / (July 2020)
- WLAN security patch for "Kr00k" (CVE-2019-15126)
- Internet Mobile Connect via smartphone (iOS and Android) can be used as temporarily bridge during Internet connection error
- Telephony support on the Swisscom-Box
- Disabling WLAN 6 on the WLAN-Box 2
- New version of network attached storage
- New icons for devices on the Web UI and Home app
- Further development of the Smart Home components to support new functions in the Swisscom Home app
- A number of stability optimisations for telephony, WLAN, web portal and Internet
- Various bug fixes and improved security
Release Notes (Version 10.03.50) / (November 2019)
- Further development of the Smart Home component to support functions of the Swisscom Home app
- Many stability optimisations in telephony, WLAN, web portal and Internet
- Various bug fixes and security improvements
Current firmware
The firmware of your router will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes Router Firmware (Version 11.04.22)
New
- Native IPv6 is supported.
Improvements
- Various stability improvements for Internet and telephony
Release Notes Applikations Firmware (Version 11.04.20)
- Various stability improvements
Which firmware version do I have installed?
You can see which firmware version is currently installed on your WLAN-Box on the Internet-Box Web portal. Select Expert mode and click on Internet-Box > Firmware on the menu. Please note that you only have access to the Web portal when your home network is connected to your Internet-Box.
Older firmware
Release Notes Router Firmware (Version 11.03.46) / (April 2021)
- TV-Box can connect to WLAN-Box via WLAN if the WLAN-Box is connected to the Internet-Box by cable.
- WLAN use statistics are available for each device.
- Up to 500 contacts can now be saved in the telephone book.
- IPV6 firewall settings are set to strict by default.
- LAN security solution for detecting devices infected with malware.
- Further development of the Smart Home components to support new functions in the Swisscom Home app.
- Stability improvements for IKEA, Netatmo, Logitech and Smart Home configuration backup
- Improved Sonos rules
- Improved device notification
- Fixed-network telephony on the move
- Problem solved of devices losing connection to VPN server after around an hour.
- New software for the 2.5 Gbit/s Ethernet port (Internet-Box 3).
- Security and stability improvements.
Release Notes Applikations Firmware (Version 11.03.48) / (April 2021)
- Swisscom Smart Switch and Roomba iRobot are automatically recognised in the web portal and assigned the correct icon.
- Further development of the Smart Home component to support new functions of the Swisscom Home app.
Release Notes (Version 10.05.44) / (November 2020)
- Problem solved with audio in one direction
- New WLAN driver for better performance and stability
- Firewall definitions can be done per device
- DNS-Server (e.g. PI-Hole) can be configured via DHCP option 6 in the DHCP settings of the Internet-Box
- Infomaniak can be set as Dyn-DNS-provider
- Smart-Home: Supports sunrise/sunset rules. Complete rooms can be switched off and on.
- More stable connection of WLAN-Box (over Internet-Box or other WLAN boxes)
- New DECT basis software
- Proactive firmware update check in Web portal
- Various bug fixes and improved security
Release Notes (Version 10.05.74) / (November 2020)
- Supports sunrise/sunset rules and Voice Assistant enhancements for smart home skills. Users can switch entire rooms on or off.
- Various bug fixes and security enhancements
Release Notes (Version 10.04.68) / (March 2020)
- Support for Gigaset DECT repeater
- Support for up to five DECT handsets
- Optimisation of WLAN Steering algorithm for improved control and shorter interruptions
- Option to prioritise data transmission for specific devices
- Further development of the Smart Home component to support new devices, such as the Gigaset elements alarm system. Lighting and music can now be automatically faded in and out slowly. Combine all of your integrated sensors to create your own, sensor-based rules.
- A number of stability optimisations for telephony, WLAN, web portal and Internet
- Various bug fixes and improved security
Release Notes (Version 10.04.40) / (July 2020)
- WLAN security patch for "Kr00k" (CVE-2019-15126)
- Internet Mobile Connect via smartphone (iOS and Android) can be used as temporarily bridge during Internet connection error
- Telephony support on the Swisscom-Box
- Disabling WLAN 6 on the WLAN-Box 2
- New version of network attached storage
- New icons for devices on the Web UI and Home app
- Further development of the Smart Home components to support new functions in the Swisscom Home app
- A number of stability optimisations for telephony, WLAN, web portal and Internet
- Various bug fixes and improved security
Current firmware
The firmware of your router will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes (Version 13.20.26)
New:
- Security improvements and various stability improvements in the area of internet, WiFi and telephony.
- Added the support of VPN IKEv2 for MAC, Linux, iOS and Android.
- Internet Mobile Connect activated by default and can't be disabled in the webportal.
- New WLAN driver version (IB3, IB4).
- New DSL-Datapump 46v1 with improved stability (IB3).
- Webportal optimised for usage on mobile devices (responsive design) .
- New DECT base version with optimised calibration (IB4).
Solved:
- WiFi: SSID sometimes changes after a reboot (IB4).
- Disabling WiFi 6 (802.11ax) in the webportal has no effect
- Webportal: improvements of the topology view.
Which firmware version do I have installed?
You can see which firmware version is currently installed on your WLAN-Box on the Internet-Box Web portal. Select Expert mode and click on Internet-Box > Firmware on the menu. Please note that you only have access to the Web portal when your home network is connected to your Internet-Box.
Older firmware
Release Notes (Version 13.01.24)
New
- Security improvements and various stability improvements in the area of internet and telephony.
- The minimum requirements for the router password and the WLAN password have been increased. A password must now be at least 8 characters long and contain a letter, a number and a special character.
Resolved issues
- WLAN-Box sometimes connects to the distant router instead of the closer second WLAN-Box.
- Network-internal requests to public IPs no longer work. (Hairpinning / NAT Loopback).
- WebUI: QR code for WLAN password cannot be read if it contains a semicolon.
- WebUI: WLAN channel 132-140 are not displayed correctly with WLAN scanner.
- WebUI: Network traffic behind a WLAN box is not displayed correctly.
- WebUI: Devices with 5Gbit/s are displayed with wrong speed at 10Gbit/s port.
Release Notes (Version 13.00.38)
New
- The WLAN connection currently used is shown in the device list.
- A new symbol for Apple TV is available in the web portal.
- Blocking by parental control functions displayed by device (e.g. surf time expired).
Resolved issues
- The WLAN scanner via the web portal runs for around 30 seconds.
- DNS error message can be displayed when the Internet-Box is offline.
- Used bandwidth is displayed for 2 instead of 10 minutes under diagnostics.
- Partial short WLAN interruption.
- Various stability improvements for Internet and telephony.
Known Issues
- The calculated WLAN bandwidth does not show correct values.
Release Notes (Version 12.02.48) / (January 2022)
New
- Internet block / parental control function can be activated / deactivated on the overview page.
- The WLAN bandwidth used is displayed on the overview page and device list.
- DNS cache size increased from 100 to 500.
- Further development of the Smart Home components to support new functions in the Swisscom Home app.
Resolved
- After a firmware update / restart of the Internet-Box, devices connected via Ethernet are not recognised behind a switch.
- DECT handset naming not correct after router reset.
- IGMP reports can be sent from IoT devices correctly (WB).
- Devices via VPN are not displayed in the device list.
- A number of stability optimisations for Telephony, WLAN, web portal and Internet.
Release Notes (Version 12.00.52) / (July 2021)
- Internet block / parental control function can be activated / deactivated on the overview page.
- The WLAN bandwidth used is displayed on the overview page and device list.
- DNS cache size increased from 100 to 500.
- Further development of the Smart Home components to support new functions in the Swisscom Home app.
Release Notes (Version 11.03.50) / (April 2021)
- TV-Box can connect to WLAN-Box via WLAN if the WLAN-Box is connected to the Internet-Box by cable.
- WLAN use statistics are available for each device.
- Up to 500 contacts can now be saved in the telephone book.
- IPV6 firewall settings are set to strict by default.
- LAN security solution for detecting devices infected with malware.
- Further development of the Smart Home components to support new functions in the Swisscom Home app.
- Problem solved of devices losing connection to VPN server after around an hour.
- New software for the 2.5 Gbit/s Ethernet port (Internet-Box 3).
- Security and stability improvements.
Release Notes (Version 10.05.44) / (November 2020)
- Problem solved with audio in one direction
- New WLAN driver for better performance and stability
- Firewall definitions can be done per device
- DNS-Server (e.g. PI-Hole) can be configured via DHCP option 6 in the DHCP settings of the Internet-Box
- Infomaniak can be set as Dyn-DNS-provider
- Smart-Home: Supports sunrise/sunset rules. Complete rooms can be switched off and on.
- More stable connection of WLAN-Box (over Internet-Box or other WLAN boxes)
- New DECT basis software
- Proactive firmware update check in Web portal
- Various bug fixes and improved security
Release Notes (Version 10.05.38) / (October 2020)
- New WLAN driver for better performance and stability
- Firewall definitions can be done per device
- DNS-Server (e.g. PI-Hole) can be configured via DHCP option 6 in the DHCP settings of the Internet-Box
- Infomaniak can be set as Dyn-DNS-provider
- Smart-Home: Supports sunrise/sunset rules. Complete rooms can be switched off and on.
- More stable connection of WLAN-Box (over Internet-Box or other WLAN boxes)
- New DECT basis software
- Proactive firmware update check in Web portal
- Various bug fixes and improved security
Release Notes (Version 10.04.40) / (July 2020)
- WLAN security patch for "Kr00k" (CVE-2019-15126)
- Internet Mobile Connect via smartphone (iOS and Android) can be used as temporarily bridge during Internet connection error
- Telephony support on the Swisscom-Box
- Disabling WLAN 6 on the WLAN-Box 2
- New version of network attached storage
- New icons for devices on the Web UI and Home app
- Further development of the Smart Home components to support new functions in the Swisscom Home app
- A number of stability optimisations for telephony, WLAN, web portal and Internet
- Various bug fixes and improved security
Current firmware
The firmware of your router will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes (Version 13.20.26)
New:
- Security improvements and various stability improvements in the area of internet, WiFi and telephony.
- Added the support of VPN IKEv2 for MAC, Linux, iOS and Android.
- Internet Mobile Connect activated by default and can't be disabled in the webportal.
- New WLAN driver version (IB3, IB4).
- New DSL-Datapump 46v1 with improved stability (IB3).
- Webportal optimised for usage on mobile devices (responsive design) .
- New DECT base version with optimised calibration (IB4).
Solved:
- WiFi: SSID sometimes changes after a reboot (IB4).
- Disabling WiFi 6 (802.11ax) in the webportal has no effect
- Webportal: improvements of the topology view.
Which firmware version do I have installed?
You can see which firmware version is currently installed on your WLAN-Box on the Internet-Box Web portal. Select Expert mode and click on Internet-Box > Firmware on the menu. Please note that you only have access to the Web portal when your home network is connected to your Internet-Box.
Older firmware
Release Notes (Version 13.01.24)
New
- Security improvements and various stability improvements in the area of internet and telephony.
- The minimum requirements for the router password and the WLAN password have been increased. A password must now be at least 8 characters long and contain a letter, a number and a special character.
Resolved issues
- WLAN-Box sometimes connects to the distant router instead of the closer second WLAN-Box.
- Network-internal requests to public IPs no longer work. (Hairpinning / NAT Loopback).
- WebUI: QR code for WLAN password cannot be read if it contains a semicolon.
- WebUI: WLAN channel 132-140 are not displayed correctly with WLAN scanner.
- WebUI: Network traffic behind a WLAN box is not displayed correctly.
- WebUI: Devices with 5Gbit/s are displayed with wrong speed at 10Gbit/s port.
Release Notes (Version 13.00.40)
New
- The WLAN connection currently used is shown in the device list.
- A new symbol for Apple TV is available in the web portal.
- Blocking by parental control functions displayed by device (e.g. surf time expired).
Resolved issues
- The WLAN scanner via the web portal runs for around 30 seconds.
- DNS error message can be displayed when the Internet-Box is offline.
- Used bandwidth is displayed for 2 instead of 10 minutes under diagnostics.
- WLAN channels 132-140 are not displayed correctly on WLAN scanner.
- Various stability improvements for Internet and telephony.
Known Issues
- The calculated WLAN bandwidth does not show correct values.
Release Notes (Version 12.08.36) / (April 2022)
Resolved
- Stability optimisations
Release Notes (Version 12.08.30) / (January 2021)
- Initial firmware for rollout of the Internet-Box 4
- Supports fibre optic technologies up to 10 Gbit/s
- Supports Wi-Fi 6 and 160 MHz WLAN bandwidth
- Supports the latest 10 Gbit/s Ethernet port
- Enables the wireless connection of up to 5 HD-Phones
- Supports the popular additional Internet-Box functions like Guest WLAN, parental control, VPN and DynDNS.
- Compatible with WLAN-Box to increase range
Current firmware
The firmware of your router will be updated automatically as soon as a new version is available. If you do not want to wait for the automatic update, you can download and install firmware manually.
Go to instructions
Release Notes (Version 13.20.26)
New
- Security improvements and various stability improvements in the area of internet, WiFi and telephony.
- Added the support of VPN IKEv2 for MAC, Linux, iOS and Android.
- Internet Mobile Connect activated by default and can't be disabled in the webportal.
- New WLAN driver version (IB3, IB4).
- New DSL-Datapump 46v1 with improved stability (IB3).
- Webportal optimised for usage on mobile devices (responsive design) .
- New DECT base version with optimised calibration (IB4).
Resolved issues
- WiFi: SSID sometimes changes after a reboot (IB4).
- Disabling WiFi 6 (802.11ax) in the webportal has no effect
- Webportal: improvements of the topology view.
Which firmware version do I have installed?
You can see which firmware version is currently installed on your WLAN-Box on the Internet-Box Web portal. Select Expert mode and click on Internet-Box > Firmware on the menu. Please note that you only have access to the Web portal when your home network is connected to your Internet-Box.
Older firmware
Release Notes (Version 13.01.24)
New
- Security improvements and various stability improvements in the area of internet and telephony.
- The minimum requirements for the router password and the WLAN password have been increased. A password must now be at least 8 characters long and contain a letter, a number and a special character.
Resolved issues
- WLAN-Box sometimes connects to the distant router instead of the closer second WLAN-Box.
- Network-internal requests to public IPs no longer work. (Hairpinning / NAT Loopback).
- WebUI: QR code for WLAN password cannot be read if it contains a semicolon.
- WebUI: WLAN channel 132-140 are not displayed correctly with WLAN scanner.
- WebUI: Network traffic behind a WLAN box is not displayed correctly.
- WebUI: Devices with 5Gbit/s are displayed with wrong speed at 10Gbit/s port.
Release Notes (Version 13.00.42)
New
- The WLAN connection currently used is shown in the device list.
- A new symbol for Apple TV is available in the web portal.
- Blocking by parental control functions displayed by device (e.g. surf time expired).
Resolved issues
- The WLAN scanner via the web portal runs for around 30 seconds.
- DNS error message can be displayed when the Internet-Box is offline.
- The 5G booster is highlighted in red in the Web UI when it is connected behind a WLAN-Box.
- Used bandwidth is displayed for 2 instead of 10 minutes under diagnostics.
- WLAN channels 132-140 are not displayed correctly on WLAN scanner.
- Various stability improvements for Internet and telephony.
Known Issues
- The calculated WLAN bandwidth does not show correct values.
Release Notes (Version 12.02.48) / (January 2022)
New elements
- Validation for firewall rules updated.
- QR codes can be displayed on the overview and WLAN page for the WLAN access data.
- IPv6 servers can be specified under Network/DHCP.
- New Dyn DNS providers are supported (OVH DynHost, GnuDIP, Afraid FreeDNS, SwissCenter).
- Further development of the Smart Home components to support new functions in the Swisscom Home app.
Resolved issues
- WLAN steering improvements.
- The time of the last connection for devices connected via the VPN is correct.
- Guest WLAN not always visible.
- Clicking + on the network topology sometimes generates too many symbols.
- WLAN-Box name incorrect after resetting the Internet-Box.
- Strict firewall mode aligned with standard (rfc4890).
- A number of stability optimisations for telephony, WLAN, web portal and Internet.
Release Notes (Version 12.00.56) / (July 2021)
- Internet block / parental control function can be activated / deactivated on the overview page.
- Maximum number of devices per WLAN band increased to 64 (total from the two bands cannot exceed 96).
- The WLAN bandwidth used is displayed on the overview page and device list.
- DNS cache size increased from 100 to 500.
- Configuration will be lost when downgrading to R11.3 or earlier. Before downgrading, we recommend creating a manual backup.
- Further development of the Smart Home components to support new functions in the Swisscom Home app.
Release Notes (Version 11.03.50) / (April 2021)
- TV-Box can connect to WLAN-Box via WLAN if the WLAN-Box is connected to the Internet-Box by cable.
- WLAN use statistics are available for each device.
- Up to 500 contacts can now be saved in the telephone book.
- IPV6 firewall settings are set to strict by default.
- LAN security solution for detecting devices infected with malware.
- Further development of the Smart Home components to support new functions in the Swisscom Home app.
- Problem solved of devices losing connection to VPN server after around an hour.
- New software for the 2.5 Gbit/s Ethernet port (Internet-Box 3).
- Security and stability improvements.
Release Notes (Version 11.01.30) / (November 2020)
- Optimization of the download speed in case upload is saturated (Prioritization of TCP acknowledge packets)
- Further development of the Smart Home components to support new functions in the Swisscom Home app.
Release Notes (Version 11.01.24) / (September 2020)
- Optimization of the download speed in case upload is saturated (Prioritization of TCP acknowledge packets)
- Further development of the Smart Home components to support new functions in the Swisscom Home app.
Release Notes (Version 11.01.20) / (July 2020)
- Optimisations of Ookla Speedtest with 2.5G port.
- Internet access over Internet-Box VPN is again working with strict firewall setting.
- Problem solved of menu control not being possible using the zero button on an HD telephone (e.g. COMBOX®).
- Better description of Internet Mobile Connect in Web portal.
- Further development of the Smart Home components to support new functions in the Swisscom Home app.
- A number of stability optimisations for telephony, WLAN, web portal and Internet.
- Various bug fixes and improved security.
Swisscom blue TV
Automatic updates are regularly carried out on Swisscom TV-Boxes and the blue TV app to enhance your TV experience and add new features.
These updates cannot be managed manually and are rolled out gradually. This means that an update will target a small group of users in the first instance before it is gradually rolled out to a wider group.
For more information about updates, visit the Swisscom Community.