We will be happy to help you with individual advice.
People-centred approach for complex challenges: We put your customers at the centre of all we do, using the technologies that best suit your business. This approach guarantees an improved customer experience.
Competent partner: Our team includes more than 25 experts across a wide range of topics, from UX specialists to operation managers. Our consultants can help make your CC vision a reality.
Expertise in automation: to free your staff from routine and repetitive tasks, we also offer professional advice on automating processes to increase your productivity and profitability.
Contact Center Outsourcing: We provide everything that companies need for a swift, successful implementation of outsourcing projects and support you through every stage, from advice through implementation to the operation of your customised contact center solution across a wide range of sectors (e.g. commercial and technical helpdesks, in-house switchboards, information services).
«Swisscom Services has a customer-focused, professional and reliable approach to operating our customer services.»
Greta Kribbe, Head Customer Services, autoSense AG