Digital healthcare solutions
Interested in digital solutions in the following areas? Explore interesting new services for your healthcare facility.
- Patient Journey
- Operational Excellence
- Integrated Care
- Operational Reliability
We're happy to help.
Digital solutions from Swisscom for efficient healthcare
Increase patient satisfaction with innovative digital solutions. Communicate effectively with everyone involved in the health ecosystem, share information securely and protect your valuable data.
Our digital solutions for the healthcare sector
Patient Journey
All data is correct and available at the right time and place throughout the patient journey.
Operational Excellence
Lean, digital processes optimise day-to-day business and treatment quality for patients while reducing the burden on nursing staff.
Operational Reliability
Ensure the continued stability of your healthcare facility’s IT systems even during a critical event.
Integrated Care
Controlled data exchange and secure communication for a reliable health ecosystem.
Comprehensive services
Consulting services for your digital transformation.
Patient Journey
All data is correct and available at the right time and place throughout the patient journey.
Operational Excellence
Lean, digital processes optimise day-to-day business and treatment quality for patients while reducing the burden on nursing staff.
Integrated Care
Controlled data exchange and secure communication for a reliable health ecosystem.
Patient Journey
All data is correct and available at the right time and place throughout the patient journey.
Operational Excellence
Lean, digital processes optimise day-to-day business and treatment quality for patients while reducing the burden on nursing staff.
Integrated Care
Controlled data exchange and secure communication for a reliable health ecosystem.
Operational Excellence
Lean, digital processes optimise day-to-day business and treatment quality for patients while reducing the burden on nursing staff.
Patient Journey
All data is correct and available at the right time and place throughout the patient journey.
Operational Excellence
Lean, digital processes optimise day-to-day business and treatment quality for patients while reducing the burden on nursing staff.
Integrated Care
Controlled data exchange and secure communication for a reliable health ecosystem.
Patient Journey
All data is correct and available at the right time and place throughout the patient journey.
Operational Excellence
Lean, digital processes optimise day-to-day business and treatment quality for patients while reducing the burden on nursing staff.
Integrated Care
Controlled data exchange and secure communication for a reliable health ecosystem.
Operational Excellence
Lean, digital processes optimise day-to-day business and treatment quality for patients while reducing the burden on nursing staff.
Integrated Care
Controlled data exchange and secure communication for a reliable health ecosystem.
Why Swisscom is your reliable partner in the healthcare sector
Our digital healthcare solutions and eHealth services have long been established in Swiss practices and hospitals. We are trusted by more than 4,000 doctors, 160 hospitals and 70 institutes, laboratories and insurance companies.
Protecting your data is our top priority. That is why the requirements we set ourselves go above and beyond the Swiss Data Protection Act. State-of-the-art security standards, as used by the banking sector, ensure effective protection and cybersecurity in the health sector.
We are already working on the solutions of tomorrow. Whether in next-generation practice software or digital connectivity for the future healthcare sector, our innovations offer a market advantage and investment security for customers.
Our partner companies
Ready for digitisation in healthcare
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Data protection
Data protection is a matter of trust and the trust of our customers and their patients is important to us. The responsible handling of personal data in accordance with the applicable laws is therefore a top priority at Swisscom Health. We respect the privacy of all individuals and protect the data we store, transmit or otherwise process as part of our services.
Swisscom (Switzerland) AG, July 2020
As one of the leading providers of digitalization solutions for healthcare, we process personal data in our personal health management services for private customers and in our services for doctors, hospitals and other healthcare providers.
Hospitals, laboratories, pharmacies, physicians and other medical service providers instruct us to transmit data to other medical service providers or patients. In doing so, we transmit medical information such as entry and exit reports as well as administrative data, in particular data for the electronic billing of services in the treatment process.
Among other things, we offer receivables management, in which we take over payment transactions, accounting and dunning on behalf of doctors, laboratories and other medical service providers and process the corresponding invoice data.
Our portfolio also includes practice software that allows doctors and therapists to collect data they need as part of the treatments. They also carry out an electronic medical history with diagnoses as well as information on treatment and appointments.
We treat this sensitive and particularly sensitive data with the utmost care and only for the intended purpose. We process the data for the contractually agreed purposes with the client and only in the way that our clients are allowed to do themselves.
We do not process the data for our own purposes and do not pass it on to third parties without the consent of the data subjects, including other business areas within the Swisscom Group. In particular information on invoices and payment behaviour is only made available to our clients, i.e. doctors, therapists and other service providers.
For our services, we also rely on products and services from manufacturers and suppliers. In individual cases, they perform personal data for order fulfillment. In doing so, we ensure that our suppliers and service providers have only limited access to personal data and that the regulations of the applicable data protection law are complied with.
Persons have the right to receive information about their personal data processed by us. You may send our client a request for information in writing and with a copy of your identity card or passport.Similarly, persons have the right to request the correction of inaccurate personal data. They are also entitled to the deletion of their personal data and may object to further processing, unless we are obliged by applicable law to retain some of their personal data for verification purposes.