IT Service Management & Service Reporting

IT Service Management to keep your IT engine running reliably

Ensure that you always have the performance required for your applications. We support you with the measurement, monitoring, management and optimisation of your IT processes, giving you transparency and peace of mind – even with complex system landscapes. You also enjoy maximum performance for a lower cost.

What’s in it for you:

  • End-to-end application monitoring
  • Optimisation of your multi-cloud environment
  • Up-to-date reports and clearly designed dashboards

Your benefits

A quick, transparent overview of your complex IT systems

Identify and exploit optimisation potential with precise analyses and trends

Increase performance at lower cost with leaner management of your IT services

When is it the right solution?

Intelligent IT services and cloud infrastructures offer a great many benefits for your business. However, it is often difficult for you to maintain an overview, identify weaknesses and take appropriate action. You do not want additional expenditure or breakdowns to cancel out the benefits gained.

Why Swisscom?

  • Individual: we focus on your specific requirements and needs.
  • Personal: providing our expertise and services at your premises.
  • Vendor neutral: we are familiar with the solutions of all key application and platform providers.

Our IT Service Management offering

Request a no-obligation quotation

Get the most out of your IT infrastructure and services.

What we offer

Multi Cloud Management

Keep your multi-cloud environment under control

Advanced Reporting Analytics

Complete transparency for your Swisscom services

Application Measuring

Your early warning system to prevent bottlenecks

Find out more


Managing Multi Cloud

We’ll show you how to operate multiple clouds reliably and economically.

  • „We benefit from Swisscom expertise and estimate the savings to be around 20%.“  

    Erich Schwab, PSP Swiss Property

    Former Head of Information Systems

    Erich Schwab

Unanswered questions? Our IT service experts will be happy to advise.