Ensure that you always have the performance required for your applications. We support you with the measurement, monitoring, management and optimisation of your IT processes, giving you transparency and peace of mind – even with complex system landscapes. You also enjoy maximum performance for a lower cost.
Do you use multi-cloud environments and run high-speed applications and workplaces? Or do you want to plan for workload peaks while ensuring full and sustained compliance with regulatory requirements? Amid the increasing complexity of system landscapes and processes, you want to get the most out of your investments in IT infrastructure and services. To do this, you need hard facts in the form of performance measurements, analyses, warnings, and a constant flow of control data.
Swisscom provides you with useful tools to efficiently monitor and further develop your processes while also ensuring their reliability. IT Service Management enables you to streamline the management of your IT services and gain a deeper understanding of your day-to-day business. Early warning systems help you avoid bottlenecks and the sound insights from our analyses facilitate successful optimisation planning.
Intelligent IT services and cloud infrastructures offer a great many benefits for your business. However, it is often difficult for you to maintain an overview, identify weaknesses and take appropriate action. You do not want additional expenditure or breakdowns to cancel out the benefits gained.
How well do Swisscom’s ICT services meet business requirements? How can you gain an instant picture of the availability and performance of business-critical applications? And how do you control the cost of your multi-cloud architecture to also keep your finance department happy?
With the help of our IT Service Management specialists, you receive the information from IT operations you need to help you operate, manage and optimise your IT services reliably.
Keep your multi-cloud environment under control
There are various operational aspects involved in the use of multiple clouds. Our cloud experts provide support in minimising the administrative expense of your multi-cloud solution. We also help you maintain an overview and implement the necessary tools properly.
Your early warning system to prevent bottlenecks
We provide 24/7 end-to-end monitoring of your web and business applications using measuring robots which mimic defined user behaviour (scenario). This gives you and us a precise picture of performance and availability. As soon as a bottleneck is identified, an alert is triggered.