Microsoft Teams Telephony Mobile - exclusively at Swisscom throughout Switzerland
Experience seamless communication in perfection, exclusively at Swisscom. With MS Teams Telephony Mobile, you can make seamless calls with your Swisscom Mobile number, regardless of location and device. You benefit from a wide range of advantages that enable you to communicate even more easily and flexibly.
Connect your Swisscom Enterprise Mobile subscriptions to the advanced communication and collaboration platform Microsoft Teams.
Key advantages:
- Making and receiving calls: make or receive calls using your mobile number via your smartphone’s standard call function (VoLTE) or any of your MS Teams devices.
- Seamless switching between devices during a call: switch between devices during a call without interrupting the call
- Mobile number integration: add mobile numbers to call queues and your company’s telephone system.
- Caller ID for outgoing calls: choose whether to display your mobile number or the number provided by the company as the caller ID for outgoing calls.
- Consistent call log: manage your calls efficiently by having a consistent call log across all devices connected to the MS Teams app.
- Presence status integration: when taking a call, your presence status in Teams automatically updates to “In a call”.
What are the requirements for using Microsoft Teams Telephony Mobile?
Before you can start setting up MS Teams Telephony Mobile, make sure you meet the following requirements.
Microsoft M365 tenant
A Microsoft 365 tenant is a dedicated instance of the services of Microsoft 365 and your organisation data. You create a Microsoft 365 tenant when you purchase one or more Microsoft products, such as Microsoft 365 E3 or E5, and a set of licences for each.
The Microsoft 365 tenant or Teams admin center must be set up before you can use MS Teams Telephony Mobile. This enables information to be exchanged between your Microsoft 365 tenant and order management for Swisscom Enterprise Mobile connections.
Microsoft M365 licences for the end user
To be able to use MS Teams Telephony Mobile, one of the following M365 licences must be activated on the end user’s Microsoft account:
- E1: Teams Phone Standard + Teams Phone Mobile
- E3: Teams Phone Standard + Teams Phone Mobile
- E5: Teams Phone Mobile
Or
- M365 Business Basic: Teams Phone Standard + Teams Phone Mobile
- M365 Business Premium: Teams Phone Standard + Teams Phone Mobile
- M365 Business Standard: Teams Phone Standard + Teams Phone Mobile
Enterprise Mobile
To be able to use the Microsoft Teams Telephony Mobile option, you need an Enterprise Mobile subscription:
- Enterprise Mobile Swiss
- Enterprise Mobile Europe
- Enterprise Mobile Global
- Enterprise Mobile Europe advanced
- Enterprise Mobile Intercontinental
FAQ
What is MS Teams Telephony Mobile?
MS Teams Telephony Mobile allows you to stay connected wherever you are. Your SIM-enabled telephone number is also your Teams telephone number, so you can answer calls and transfer them to different devices seamlessly. You don’t need any more telephone numbers.
What does the MS Teams Telephony Mobile option cost?
The option costs CHF 4.63/month (excl. VAT) CHF 5/month (incl. VAT) and is charged in addition to your Enterprise Mobile subscription.
Important:
Separately available M365 licences are required to use MS Teams Telephony Mobile.
Can Teams Telephony be used with mobile and fixed network numbers in parallel?
Yes. Organisations have different telephony requirements. With MS Teams, you can assign a fixed network number or a mobile number to the end user for telephony, depending on the requirements. However, you cannot assign both a fixed network number and a mobile number to an end user at the same time.
Where can I find instructions on how to set up MS Teams Telephony Mobile?
The following instructions are available for download:
Video instructions(opens in new tab) for configuration in My Swisscom Business and the Teams admin center (Instruction as PDF(opens in new tab))
Video instructions(opens in new tab) for Smartphone setup instructions (Instruction as PDF(opens in new tab))
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