Why use Microsoft Teams from Swisscom to make calls?
You can turn Microsoft Teams, the teamwork hub, into a telephone system: With Microsoft Teams Telephony, you can make and receive phone calls directly from the desktop and mobile app using your fixed-network number. Not only can your employees communicate more efficiently with everything taking place on the one platform, they can also collaborate more effectively using the Microsoft 365 apps.
Your benefits at a glance
One application for everything
Using one application for calls, chats, screen sharing and central document storage simplifies both teamwork and liaison with customers and suppliers.
Highest voice quality
We offer the highest voice quality over the Swisscom network so you can continue to offer your customers the best service.
Combinable
Microsoft Teams can also be combined with other Swisscom Services, such as Networks, Cloud & Security.
Use on the move
Make calls with your fixed network number via an app and manage your availability, even out of the office.
Integrated virtual telephone system
The integrated virtual telephone system on the Microsoft 365 cloud can replace your existing telephone infrastructure and the need upgrades.
Professional support
Close, professional support during the transition phase and beyond – so your business gains the maximum benefit from your solutions.
What is Microsoft Teams Telephony from Swisscom?
Whether in the office, working from home or on the move: with Microsoft Teams, you can make calls wherever you are. As you are connected to the cloud, there’s no need for a physical telephone system and you are able to communicate with customers and employees via the desktop and mobile app in Swisscom voice quality.
FAQs on Microsoft Teams Telephony
Do I need a special licence for Microsoft Teams Telephony?
Microsoft Teams Telephony from Swisscom can be used by any Microsoft 365 business customers. Availability of the telephony functions in Teams requires a Microsoft phone system and audio-conferencing licence or Microsoft Business Voice licence.
Can I start using Microsoft Teams Telephony right away?
Please contact our in-house experts for an initial, no obligation discussion. Swift implementation of Microsoft Teams Telephony from Swisscom is usually very straightforward. In any case, we encourage carrying out a needs-based analysis with our experts to ensure a smooth and customised changeover to teams.
What happens with my existing telephone line and telephone system?
Once all of your employees are exclusively using Teams for making calls, you will no longer need a telephone system at your company site. Microsoft Teams Telephony from Swisscom includes your new telephone access line as well as your existing phone numbers.
What happens during a complete changeover?
To give you an idea of the telephony benefits and options in Microsoft Teams, we recommend an initial test phase with a select group of users. We can then plan the implementation in detail.
Why is Swisscom the ideal partner for Microsoft Teams telephony?
As Microsoft’s biggest partner for UCC solutions for more than ten years, we have already completed more than 200 successful Microsoft UCC projects at corporate customers. We have well over 200 certified Microsoft engineers, who will both implement Teams at your company and support you with every aspect of the entire Microsoft ecosystem.
In the SME environment, we work with specialised, certified Swisscom partners. Together with our partners, we integrate Microsoft Teams Telephony and provide responsive IT and security support.
“With Microsoft Teams, our employees have a modern collaboration tool. Thanks to Microsoft Teams Telephony from Swisscom, they can also make telephone calls.”
Guido Peter, Soudronic AG
Co-Head ICT
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Microsoft 365 offers far more than Word, Excel and Outlook: Microsoft 365 is the ideal cloud solution for companies looking to drive their digitisation forward and promote mobile working.
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*Make phone calls directly from Microsoft Teams free for 6 months (instead of paying an additional CHF 7/month per voice channel) if you subscribe to Smart Business Connect Trunk from Swisscom. This promotion is valid until 30 June 2021.