Success Story Symbiotics
Head of Controlling, Symbiotics SA
Symbiotics, the leading market access platform for impact investing, dedicated to financing micro, small and medium enterprises in emerging and developing markets. Since its launch in 2005, the company’s mission has been to foster sustainable development in emerging and frontier economies.
How can the process of accounting and administrative management be optimised?
With multiple subsidiaries around the world using different solutions, Symbiotics was wasting a lot of time aggregating accounting data. This situation became even more complex as the company grew. Symbiotics wanted to standardise and centralise the tools used for administrative and analytical management in order to improve efficiency.
To answer this challenge, Symbiotics hired an IT project consultant who helped identify the needs accurately. The appropriate solution turned out to be a trio consisting of: Business Central for accounting, SwissSalary for payroll and the Continia tools, all integrated by Swisscom.
It took 18 months from drafting the requirements until the end of the implementation process. The Swisscom team remained the same from the beginning of the project, which helped the consultants to better understand the company’s challenges and issues, and provide rapid solutions. The pandemic situation was an additional challenge for the teams, who had to work entirely remotely since travelling to the subsidiaries abroad was impossible.
Having been phased in gradually, the implementation of the tools is now nearing completion. Swisscom will now be providing support.
« I'm very pleased to have worked with Swisscom these last 18 months and proud of the results achieved. »
Laurent Marmeys, Head of Finance, Symbiotics SA
All Symbiotics subsidiaries now have standardised, centralised tools.
Consistent and integrated ecosystem
Information is exchanged regularly and automatically with business intelligence and human resources software.
The tools allow the team at the headquarter to monitor the work of accountants in the subsidiaries and take over if necessary.
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