Martin Künzler, Head of External Asset Managers, Thurgauer Kantonalbank
The Thurgauer Kantonalbank aims to provide a better service to professional investors and asset managers. They should receive as much of their data and documents as possible from all banks automatically - in a standardised form. TKB also wants to reduce its own expenses by sending e-documents.
The Thurgauer Kantonalbank (TKB) is experiencing strong growth in external asset management. Thanks to extensions, the existing processes, which have been digitised end-to-end using EBICS, are now also very popular with external asset managers, institutional investors and family offices.
With its 29 locations, TKB is not one of the really big players in the financial sector. But in terms of service, it is pursuing ambitious goals, explains Martin Künzler, Head of External Asset Managers: "The professional investors and asset managers want to receive as much of their data and documents as possible from all banks in an automated way - and in a standardised form. Manual downloading is no longer "up to date". A single push of a button with automatic download should be all that is needed." TKB also wants to reduce its own expenses by sending e-documents.
With EBICS as a Service from Swisscom, TKB has already been offering its customers attractive added value since the end of 2019. On top of the highly automated processes for payment transactions, the data package for portfolio management has now been expanded extensively. Eight additional SWIFT message types and electronic documents can now be transferred via EBICS. According to Martin Künzler, this extension brings considerable advantages: "it will help us to strengthen existing relationships and attract new customers. And this will allow us further boost the pleasing growth in business that we are experiencing with external asset managers and family offices."