Success Story EBICS as a Service

«Swisscom's EBICS solution helps us win new customers.»

Portrait von Vincent Riesen, Direktor des IHK

Martin Künzler
Head of External Asset Managers
Thurgauer Kantonalbank

The story in brief:

The Thurgauer Kantonalbank aims to provide a better service to professional investors and asset managers. They should receive as much of their data and documents as possible from all banks automatically - in a standardised form. TKB also wants to reduce its own expenses by sending e-documents.

The Thurgauer Kantonalbank (TKB) is experiencing strong growth in external asset management. Thanks to extensions, the existing processes, which have been digitised end-to-end using EBICS, are now also very popular with external asset managers, institutional investors and family offices.

About the Thurgauer Kantonalbank

  • Branches: 29
  • Employees: 750
  • Customer assets under management: > CHF 20 billion
  • Sector: banks
  • Headquarters: Weinfelden

The project with Swisscom

  • Increased convenience and efficiency for customers
  • Positioning of the bank as a forward-looking provider that is ready for the future
  • Increase in business with external asset managers and family offices

Download documents manually? No thanks

With its 29 locations, TKB is not one of the really big players in the financial sector. But in terms of service, it is pursuing ambitious goals, explains Martin Künzler, Head of External Asset Managers: "The professional investors and asset managers want to receive as much of their data and documents as possible from all banks in an automated way - and in a standardised form. Manual downloading is no longer "up to date". A single push of a button with automatic download should be all that is needed." TKB also wants to reduce its own expenses by sending e-documents.

«A single button-push with automatic download should be all that's needed.»

Attractive added value for external asset managers and family offices

With EBICS as a Service from Swisscom, TKB has already been offering its customers attractive added value since the end of 2019. On top of the highly automated processes for payment transactions, the data package for portfolio management has now been expanded extensively. Eight additional SWIFT message types and electronic documents can now be transferred via EBICS. According to Martin Künzler, this extension brings considerable advantages: "it will help us to strengthen existing relationships and attract new customers. And this will allow us further boost the pleasing growth in business that we are experiencing with external asset managers and family offices."

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This Swisscom product is being used successfully by the Thurgauer Kantonalbank

EBICS as a Service

The attractive, all-round solution from Swisscom for secure and uniform data transmissions between financial institutions and their business customers via the Internet. The shared service is available to all Swiss financial institutions, regardless of their size or the core banking system in use.

Go to offer

Advantages for the Thurgauer Kantonalbank


  

Increased convenience and efficiency for customers​

  

Positioning of the bank as a forward-looking provider that is ready for the future​

 

Increase in business with external asset managers and family offices​