Service peaks? We are here for you.
In the fast-paced world of business, customer service can quickly reach its limits. Campaigns, product launches and seasonal events can often present unexpected challenges. This is where Swisscom Services Ltd comes in: our Peak Management Support provides targeted relief for your company during periods of high workload.
4 Min.
Temporary reinforcement
Whether you are launching a new marketing campaign or new product, or are preparing for seasonal peaks such as Christmas or the start of the school term, we’re here for you as a reliable partner. We can offer flexible support, from planned regulatory rollouts through to unforeseen events and emergency situations. This means you can deploy your internal resources where they deliver the most value, while our team temporarily takes over elements of your customer service.
Swift implementation
example was our short-notice provision of support for the Covid app, which was launched in just two weeks. We bring this agility and professionalism to your company to optimally meet the needs of your customers and ensure the highest quality standards.
Flexible solution for maximum efficiency
Swisscom Services Ltd is your partner for professional and reliable relief during peak periods. Our Peak Management Support is designed to serve the specific and changing needs of both the market and your company. Thanks to our tailored solutions, you can maximise your efficiency even during times of peak demand and be well prepared for all eventualities.
Successful collaboration
In a business environment in which changes and challenges are often unexpected, Peak Management Support from Swisscom Services Ltd is your resource for fast, flexible and professional support. Let’s work together to manage your customer service during peak periods and ensure your long-term success.