Impact of the Money Laundering Act on value-added services

The Federal Court considers the billing of third-party goods and services (such as value-added services) to pose a risk of possible money laundering or terrorist financing. This means that from 1 July 2020, the billing of third-party purchases will be subject to the Anti-Money Laundering Act (AMLA). As part of this court ruling, Swisscom will ensure that from 1 July 2020, no contractual partner may exceed the revenue limit of CHF 5,000.– per year with value-added services such as 090x numbers, SMS/MMS Business Numbers, Swisscom Pay.


In order to implement compliance with the law by 1 July 2020, Swisscom is planning to take the following measures:

  • The turnover of all private and SME customers will be monitored with regard to their consumption of value-added services. Once the de minimis threshold of CHF 5,000.– has been reached they will be immediately blocked

  • As of 29 June 2020 (via Swisscom mobile network business connections from 6 July 2020), all large customers will be blocked for third-party purchases and the use of value-added services. Due to the size of the customers and the requirement for manual blocking, compliance with the de minimis threshold cannot be guaranteed.


In recent years, Swisscom has taken legal action to defend this issue in the interests of its customers and the providers of value-added services, but unfortunately without success. We very much regret the measures that must now be implemented and therefore ask for your understanding.

We have put together a list of the most frequently asked questions here:

Which services are included in the value-added services 090x numbers, SMS/MMS Business Numbers, Swisscom Pay and are billed via the Swisscom bill?

Is only Swisscom affected by the AMLA regulation?

Why does the block only apply to residential customers and SMEs once they reach a limit of CHF 5,000.–, whereas corporate customers are universally blocked?

What impact will these measures have on private and SME customers?

What happens when a private or SME customer reaches the CHF 5,000.– limit?

How are private and SME customers notified when they have reached the limit?

How or through which channel can I have my block lifted?

Will I have a special right of cancellation?

If you have any questions as a user of value-added services, you can reach us at 0800 11 33 22.

From abroad + (41) 58 224 99 75


If you have any questions as a provider of value-added services, please contact us at 0800 724 633