IT outsourcing

Workplace as a Service for modern, managed workplaces

With Managed Workplace from Swisscom, your employees have secure access to state-of-the-art workstations from any device worldwide. Our Workplace Management offers excellent cost effectiveness as well as optimum interaction between client workstations, operating system and application software.

Minimise costs while improving flexibility

With our Workplace as a Service offerings, you can scale your IT workstations and roles flexibly and quickly without needing to invest in your own IT infrastructure. Regular maintenance ensures maximum availability and stability. In addition, professional release management helps to ensure high operational reliability.

Standardisation ensures efficiency and security

Free up capacities by opting for the comprehensive lifecycle management of your device pool and leave the procurement, integration and operation of all devices to us. Through established, efficient software packaging, we provide applications for all your workstations. Our control of the entire value chain means that we are able to offer the highest quality.

 

Take advantage of IT workstation outsourcing from Swisscom and enjoy coordinated services at a monthly rate. You benefit from our outsourcing services and professional support both for software and hardware, including troubleshooting and device replacement on site, saving both costs and time for your company.



Your benefits

Tailored offering of fully managed workplaces for greater flexibility and cost efficiency

Secure data use from anywhere at all times, reducing complexity and increasing productivity

Lifecycle Management frees up capacities and gives you more scope for action

When is it the right solution?

Would you like to benefit from the latest Workplace as a Service expertise and completely outsource the management of your IT workstations? Are you looking for professional support with managed workplaces? Would you only like to receive partial services or support within projects (e.g. rollout)? We’re here to support your company with workplace management.

What’s in it for you:

  • Comprehensive Workplace as a Service offering including management
  • Advice on the optimal design, security and connectivity of your IT workstations
  • Reliable outsourcing including IT and on-site support

Why Swisscom?

  • We offer comprehensive outsourcing with a range of interesting service and solution options for your workplace
  • Our service is offered on the basis of our own Swiss data centres or via global cloud providers
  • Rely on our first-class support by phone, on site, via e-mail or online

The first step

Workplace modernisation assessment

Let our experts analyse your current situation and requirements. Together with you, we draw up a proposal for a future workplace environment that is best suited to your needs.

Your path to a managed workplace

Workplace as a Service

Do you already know your requirements? We would be happy to show you suitable solutions for your managed workplace.

Precisely tailored to your needs

As the products, services and industries of individual companies differ, so too do their current situations, their needs and their requirements. That’s why Swisscom offers a variety of managed workplace offerings that specifically meet your needs.

Rich Workplace

Holistic management solution for client workstations

With the Rich Workplace service, you can rely on an optimum interaction between client workstations (fat client), operating system and application software. You benefit from high operational reliability, professional release management and exceptional cost effectiveness.

The benefits for you

  • Time saving: free up time for innovation and to focus on your core competences
  • Reliability: stability, security and simplicity in the operation of IT systems and software
  • Support: reliable support in your area thanks to a comprehensive service organisation

Connected workplace service

Virtual workplace from the Swisscom Cloud

Software packaging

Easily package applications and distribute them to IT workstations

Additional services & support

Client hardware service

Leave the procurement, integration and entire lifecycle management of your devices to Swisscom.

ICT support

Your employees have multi-channel access to a central point of contact for all ICT requirements, including on-site support and a repair service.

Success stories

Complete outsourcing of IT workstations

The challenge

In 2003, for business and organisational reasons, the management of PSP Swiss Property AG decided to outsource the entire IT infrastructure of the company and all IT workstations. As a result, the business and its approximately 90 employees were able to focus entirely on the company’s core competencies. Following an extensive evaluation, Swisscom was awarded the contract, laying the foundations for the partnership that still exists today.

 

The main factors that swung the decision were the presence of Swisscom specialists in all language regions of Switzerland, the specific expertise, the strong customer orientation and the attractive price/performance ratio.

The support offered by Swisscom

Swisscom supported PSP by commissioning a platform, providing new servers and taking over operation of the server infrastructure and all associated services. The decentralised operation and monitoring of the networks and platforms presented a particular challenge. The hard work was rewarded with incredibly stable and powerful network performance.

 

All services, which were provided in the required quality and more cost effectively by Swisscom, were outsourced, resulting in cost savings of around 20 percent. Five years after the start of the project, a contract extension was agreed and executed.

Avoiding software rollout bottlenecks

More modern workplace solutions

IT outtasking

Smart workplace

Use cloud-based IT workstations and set them up quickly and easily.

IT services

Special workplace solutions

IT procurement, lifecycle management, meeting room solutions and other IT services from a single source.

  • «We benefit from Swisscom expertise and estimate the savings to be around 20%.» 

    Erich Schwab, Former Head of Information Systems
    PSP Swiss Property

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  • «Thanks to Swisscom’s high quality and flexibility, software packaging is in good hands. That’s good to know.»  

    Patrick Mosberger, Head of IT infrastructure
    Migros-Genossenschafts-Bund

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Any questions? Talk to us about managed workplaces.