An enterprise content management solution is much more than the launch of a new technical system. With our long-standing expertise, we support you and operate the ECM solution on your behalf as a managed service. Perfect for your business needs – whether you require in-depth analysis, design, training or specialist technical advice.
A modular document and content management solution that can be extended flexibly
Fully managed by Swisscom experts
Professional support ‒ from advice to design and operation
Due to increasing volumes of documentation, data and information, businesses need a suitable ECM /DMS solution that can be rolled out and implemented rapidly. However, they often lack the time, resources and expertise required. With ICIM from Swisscom, we provide the specialist technical knowledge you need relating to content, information and document management.
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The first step
Discover the full potential of ICIM. Tell us what you need, and we’ll suggest the right solution for your business.
Fact sheet
ICIM Fully Managed Service
Swisscom eDossier
Study
The journey to digital business with ECM/DMS (in german)
Our ICIM products are modular in design and can be individually combined and extended as required. They include input and output management, document management, digital archiving and seamless, digital end-to-end business process support.
digitisation of documents and digital input
Use and benefits:
IMaaS (Input Management as a Service) is the input channel for all business correspondence. You can use it to digitise and classify documents automatically with the support of artificial intelligence.
You will receive:
document management and digital archive
Use and benefits:
The user-friendly interface of the fully managed document management system ensures that documents are located quickly and in a clear format, including PDFs, e-mails, images, audio/video files or transaction data. You can also use DRMaaS as a standalone digital archive.
You will receive:
from individual to mass output
Use and benefits:
This service transforms raw data from your business processes into formatted omnichannel output. However the output is generated ‒ through customer interaction, business process or in batch mode at the end of the day ‒ you will always receive standardised, structured documents. With the additional Mass Output Printing service (MOP), you can outsource large-scale printing orders to us.
You will receive:
secure data exchange
Use and benefits:
Swiss Trust Room provides you with a highly secure collaboration platform where you can edit and exchange confidential documents, such as sensitive personal data, as well as results from research & development, patents or information about IPOs
You will receive:
modern managed print services
Use and benefits:
This service can be integrated into your existing environment and digitises your business processes, enabling you to simplify your daily work, improve your quality and compliance requirements and increase user and customer satisfaction.
You will receive:
ECM/DMS consulting
Use and benefits:
ICIM Professional Services provide you with ECM/DMS services. We help you integrate our fully managed content and document management services, particularly in the transition to a service engagement model.
You will receive:
Would you like to find out more about ICIM? Our experts will be happy to advise you.