What is the Microsoft Center?  

The Microsoft Center provides you with a list of all your Microsoft licenses. Dashboards show you the precise details of your Microsoft and Azure subscriptions as well as your one-time purchases and all associated costs. You can also directly perform or schedule changes to your existing Microsoft licenses.  

How do I log in to the Microsoft Center as a Swisscom customer? 

To log in to the Microsoft Center for the first time, you will need a MySwisscomBusiness login(opens in new tab). Your company’s master user automatically has access to the Microsoft Center via "Inventory" > "Microsoft Cloud Services" > blue button or directly via “Applications” > “Order Portal Microsoft (Work 365)”. The master user is also entitled to add further users and manage their permissions so that your team members receive the precise access rights they require. 

How can I add my employees to the Microsoft Center? 

In order for your employees to access the Microsoft Center, they need to be granted a user account on My Swisscom Business. The My Swisscom Business documentation(opens in new tab) provides detailed instructions on this process. Afterward, the master user must authorize the new user for the Microsoft Center (role: Order Portal Microsoft (Work 365)). You can find the description in the My Swisscom Business documentation(opens in new tab). The assignment of the role to the new user takes place overnight. 

How the Microsoft Center works 

The Microsoft Center is a self-service portal provided by Swisscom that enables you to manage your Microsoft licenses, Azure subscriptions and one-time purchases. The new features and benefits of the Microsoft Center are as follows:

  • Simple product selection provides you with a clear overview of your subscriptions and one-time purchases per store.
  • The dashboard shows you reports on the services you have procured. You can also directly perform or schedule changes to your existing Microsoft licenses.
  • We offer you new price models for M365 and Azure to help you choose the best solution for you.
  • We also enable you to export your costs to an Excel file.

The Microsoft Center offers you a clear dashboard for personal subscription management. 

Prerequisite:

  • MySwisscomBusiness login


What's new?

  1. Dashboard with all active Microsoft licenses.
  2. Clear list of all your Microsoft licenses, Azure reservations and savings plans. These can also be downloaded as a file.
  3. The number of licenses purchased can be adjusted for each employee from the selected time.
  4. You can view the order history at any time. This provides you with information such as the order date and the person who placed the order.

Our Microsoft Center provides you with detailed information about your Azure subscriptions..

Prerequisite:

  • MySwisscomBusiness login


What's new?

  1. The “Usage” area provides you with a clear overview of the allocated costs of your Azure subscriptions per service used.
  2. A detailed dashboard is available for visualisation purposes. This graphically depicts your usage per active service.
  3.  You can also download the costs for all your Azure subscriptions as a file.

You can approve and manage one-time purchases on the Microsoft Center.  

Prerequisite:

  • MySwisscomBusiness login


What's new?

  1. The “One-Time Purchases” area offers you an overview of the licenses that you have purchased as a one-off. These include Windows Server and SQL Server licenses, for example.

Order Microsoft licenses, Azure subscriptions and one-time purchases

How do I place an initial order?

Initial orders are always placed via Swisscom so that we can support you with our licensing expertise. 

How can I order another Azure subscription?

Go to the "Azure" tab, select the tenant where you want to add the Azure subscription, and click "Add Azure subscription". Please note that the first Azure subscription cannot be ordered through self-service. By default, the subscription is assigned to your main invoice. If you have multiple invoices, please inform the Cloud Adoption Team of which invoice the new subscription should be charged to. You can set the owner of your Azure subscription yourself (see Azure documentation(opens in new tab)). We are working on providing the billing account to you in the Microsoft Center. 

Billing

The costs of using your Microsoft Cloud services are itemised on your monthly or annual Swisscom bill. If a subscription is activated or updated in the middle of the month, billing will occur on a pro rata basis. You therefore only pay for the days you actually use. 

How do I view my Microsoft Center bill?

You can view your bills at MySwisscomBusiness(opens in new tab). 

Who do I contact if I have questions about a bill?

If you have questions about your invoice, contact either Solution Design for questions concerning licenses or Cloud Adoption for questions concerning Azure.

Support

If you are not an administrator, please contact your company administrator for support. 

Enterprise customers with a Microsoft product can call us on 0800 802 175 (24x7), open a ticket in MySwisscom Business (MySwisscomBusiness | Customer Support) or contact us by e-mail (opens an e-mail window).

If you are an SME customer and you experience any faults, have any questions about your bill or wish to contact us about any other matters, please call us on 0800 055 055.  

If you have any other questions about the Microsoft Center, please visit the Swisscom Community(opens in new tab). Other customers may have even found a solution to the same problem. 

Frequently asked questions

How do I cancel a license?

If you wish to cancel a license, please contact your license consultant or notify the Solution Design team about the cancellation. 

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