Your all-in-one solution for SME telephony systems and more
Business telephony and more – with Smart Business Connect, enjoy a tailored, all-in-one solution, which includes a VoIP telephone system, powerful Internet, network and TV, as well as useful additional options.
Product at a glance
Advanced IP telephony and efficient Internet in a flexible solution.
Extended communication tools with app for using fixed-network numbers on the move.
Can be extended with Microsoft Teams. One application for telephony, chat, screen-sharing, central document storage and much more.
Fail-safe and efficient Internet access.
Optionally extendable with a corporate network for linking several sites and Blue TV.
Internet
Failsafe high-performance
Internet
from 300 Mbit/s down/upload1
Internet fail-safe guarantee via the mobile data network
Fault rectification: Mon - Fri 8 am - 7 pm and Sat 8 am - 5 pm
Communication
Telephony
Unlimited telephony in Switzerland
As many phone numbers as you like
Virtual telephone system
Also use and control fixed-network numbers via your mobile phone.
From CHF/mth.
22.–
Screen sharing, chat function, and much more
Collaborate with Microsoft Teams from Swisscom
Online meetings including screen sharing and guest access
Instant messaging (chat)
Presence information
Central document storage
Full Service Solution
More than a telephone system: our full service solution offers SMEs a telephony infrastructure with operation, maintenance and updates at a fixed monthly price.
Additional options
Corporate network
Secure networking of several sites
Fixed IP addresses for running web and mail servers (optional)
Remote access service for external access to the network (optional)
Professional network protection for your SME with cloud firewall, antivirus, web filtering
From CHF/mth.
15.–
Six months for free when you take out a new Business Internet Services and Managed Security contract*
blue TV
blue TV Host und Host advanced
Digital TV for hotels and residential homes
Pre-programmed channel lists
blue TV Public
For TV use in public places, break rooms or waiting areas.
Multidisplay: watch the same programme on several screens
From CHF/mth.
15.–
Internet with Business Internet Services
Internet und Service in drei Varianten - auf Bedürfnisse nach Geschwindigkeit und Leistung abgestimmt.
Upgrade your package
Business Network Solutions enhance your Internet access with a secure and flexible network environment.
Corporate network with Business Network Solutions
Networking of sites
for access to shared network drives,
programs and printers
Change settings and adapt
network services at
the push of a button
Fully supported
corporate network. Operated and
maintained by Swisscom
From CHF 30.– / mth.
Already included for Business Internet Services L
Six months for free when you take out a new Business Internet Services and Managed Security contract*
Additional options for this product:
Remote Access Service
Encrypted access on the move or from your home office to programs, data and printers in the VPN network.
CHF/mth for 5 users
35.–
Fixed IP addresses
For running web
and mail servers
CHF/mth for 4 fixed IP addresses
22.–
Managed Security
Professional network protection for your SME with cloud firewall, antivirus, web filtering.
CHF/mth surcharge for additional location
60.–
Six months for free when you take out a new Business Internet Services and Managed Security contract*
Prices vary depending on number of channels and locations
We will be happy to advise you by phone and help you find your ideal solution.
Business Communication Services
Telephony is no longer your only communication option. Modern cooperative is more intuitive and straightforward. Modern communications tools link telephony with different collaboration tools and integrate them into a single application.
Telephony
Calls to all Swiss fixed and mobile networks included
Virtual telephone system for advanced telephony functions included Local PBX installation no longer required.
Make calls on your fixed-network number and control your availability via app, even when you are out of the office
Alternative with Microsoft Teams. One application for telephony, chat, screen-sharing, central document storage and much more.
Switzerland tariff model Unlimited telephony in Switzerland. From CHF 0.12/min to fixed and mobile networks in the EU/Western Europe, USA and Canada.
From CHF 22.– / mth.
International tariff model Unlimitierte Telefonie in der Schweiz und in die Fest- und Mobilnetze von EU/Westeuropa, USA und Kanada.
From CHF 32.– / mth.
Screen sharing, chat function, and much more
Collaborate with Microsoft Teams from Swisscom
One application for everything
Using one application for calls, chats, screen sharing and central document storage simplifies both teamwork and liaison with customers and suppliers.
Highest voice quality
We offer the highest voice quality over the Swisscom network so you can continue to offer your customers the best service.
Combinable
Microsoft Teams can also be combined with other Swisscom Services, such as Networks, Cloud & Security.
Use on the move
Make calls with your fixed network number via an app and manage your availability, even out of the office.Make calls with your fixed network number via an app and manage your availability, even out of the office.
Integrated virtual telephone system
The integrated virtual telephone system on the Microsoft 365 cloud can replace your existing telephone infrastructure and the need upgrades.
Professional support
Close, professional support during the transition phase and beyond – so your business gains the maximum benefit from your solutions.
Full Service Solution
More than a telephone system: our full service solution offers SMEs a telephony infrastructure with operation, maintenance and updates at a fixed monthly price.
Domestic tariffs
Monthly tariff
|
Tarif standard (tarif minute) |
Monthly tariff switzerland |
Monthly tariff international |
| Internal company calls (in Switzerland) |
included |
included |
included |
| Calls to all Swiss fixed and mobile networks* | Fixed network CHF 0.08/min.,Mobile network CHF 0.30/Min | included |
included |
| Calls to international fixed and mobile networks |
according to international tariff | according to international tariff |
included** |
*Charges apply to calls to business, short and special numbers. Including Liechtenstein fixed network and Swisscom Mobile Liechtenstein (calls to
other Liechtenstein mobile networks are charged according to the terms for country group 1)
**EU, Western Europe, USA and Canada, to other country groups according to international tariff
| 0800 | Free |
| 0840 / 0842 / 0844 / 0848 | Max. 8.1 Rp./Min. |
| 0900 / 0901 / 0906 | Separate prices indicated by service provider |
International tariffs
| Calls to landline |
Calls to mobile networks |
|
| Countries group 1 Andorra, Belgium, Bulgaria, Denmark, Germany, Estonia, Faroe Islands, Finland, France, Gibraltar, Greece, United Kingdom, Ireland, Iceland, Italy (incl. Vatican City), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, San Marino, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus, Ukraine, USA1, Canada1. Excluding overseas territories (e.g. French Guyana, Guadeloupe, Martinique, La Réunion, etc.)n | 0.12/Min. |
0.42/Min. |
| Countries group 2 AAustralia, Israel, Japan, Mexico, New Zealand, South Korea, Taiwan | 0.25/Min. |
0.55/Min. |
| Countries group 3 Egypt, Albania, Algeria, Argentina, Bahamas1, Belarus, Bosnia-Herzegovina, Brazil1, Chile, China, Costa Rica, Dominican Republic, Ecuador, Hong Kong, Indonesia, Colombia, Kosovo, Libya, Malaysia, Morocco, Macedonia, Moldova, Montenegro, Palestine, Peru, Philippines, Russian Federation, Serbia, Singapore, Sri Lanka, South Africa, Thailand, Tunisia, Turkey, Venezuela | 0.50/Min. |
0.80/Min. |
| Countries group 4 Benin, Bolivia, Curacao, Ghana, Guadeloupe, Guatemala, Haiti, India, Jamaica, Jordan, Cameroon, Cape Verde, Kenya, Congo (Brazzaville), Congo (DRC), Cuba, Lebanon, Madagascar, Mauritius, Nigeria, Timor Leste, Pakistan, Paraguay, Saudi Arabia, Zimbabwe, St. Barthélemy, St. Maarten, St. Martin (FR), Syria, Tanzania, Togo, Uruguay, United Arab Emirates, Vietnam | 1.00/Min. |
1.00/Min. |
| Countries group 5 all other countries not mentioned above, as well as US Territories | 1.50/Min. |
1.50/Min. |
Other options
Business International 200B
200 minutes of free calls per month to the tariff zone B.
Business International 200C
200 minutes of free calls per month to the tariff zone C.
Callfilter and notification service
What exactly is Callfilter and what benefits does it offer?
Callfilter automatically blocks unwanted advertising calls on the basis of specific criteria. Callfilter is free of charge and can be activated for fixed network connections. It can be used by residential as well as business customers and can significantly reduce the number of unwanted advertising calls, but cannot eliminate them completely. In exceptional cases, activating Callfilter may block genuine calls to the customer. For the fixed telephone network, Callfilter is activated via the Customer Center.
Specific criteria: window should hover if the mouse is moved over it:
Numbers are blocked as follows:
- Calls without Call Line Identification or unknown numbers
- Unwanted advertising calls based on current block list
- Callers who do not comply with transparency requirements (purpose of call, company name, telephone number, etc. are concealed)
- Callers who disregard the asterisk entry in Directories
- Calls made at inconvenient times (before 8 am and after 8.30 pm on weekdays, before 9 am and after 4 pm at weekends or on bank holidays)
- Callers who make repeated calls to the same customer in the course of a single day
- Aggressive advertising calls (e.g. spurious sales pitches)
- Callers with an invalid numerical format
- Numbers that have been classed as unsolicited by several customers
Numbers are not blocked in the following cases:
- Calls that comply with the code of conduct of the call-centre association Callnet.ch, e.g. compliance with asterisk entries, no calls at unreasonable times, etc.
- Calls from reputable survey institutes, which comply with their industry regulations and are not advertising calls
- Calls from public authorities, such as the Swiss Federal Statistical Office
- Calls from companies contacting their own customers using different numbers from those used for advertising calls
How is Callfilter activated/deactivated?
Callfilter is activated for the entire company.
It is activated in the (Deeplink) Customer Center
- Navigation: Smart Business Connect > Business Communication Services > Company Services > “Reject incoming spam calls (Callfilter)” tile. (EN: Reject incoming spam calls (Callfilter))
Contact your Swisscom partner if you require support to activate Callfilter.
Can blocked numbers be edited?
No. The block list is managed externally.
In addition to using Callfilter, you can also selectively block unsolicited advertising calls at the user level in your Swisscom partner’s customer centre. Contact your Swisscom partner for further information. This prevents you receiving any further calls from this number.
Notification service for unfair advertising
For other issues relating to Callfilter or for further information about blocked telephone numbers, call us on 0800 055 055. As a Swisscom partner, call the partner hotline.
Alternatively, combine with an existing telephone system
A combination with a telephone system is ideal for these needs:
No investment
Continue to
use the existing
PBX system
Continue to use existing applications
Integrate local applications
like CRM solutions, door opener
and alarm systems
Forget about everything
Use all devices and PBX
systems with the full service
solution (FSS). Including support
and proactive maintenance
«The new communications solution helps us to respond to queries more quickly, which is particularly important in hectic situations.»
Gian Marco Menzli. Menzli Sport, Unified Communications & Collaboration (with Smart Business Connect).
- Smart Business Connect with a virtual PBX (Flyer)
- Smart Business Connect with a virtual PBX (Facts & Pricing)
- Smart Business Connect for PBXs (Flyer)
- Smart Business Connect for PBXs (Facts & Pricing)
- Full Service Solution
- Conditions of the Offer Smart Business Connect
- Special Conditions Internet
- Factsheet Business (Facts & Pricing)
- Offer conditions Business (Network Solutions)
- Special Conditions Swisscom blue TV
Any questions?
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More than 10,000 active users
* Offer conditions
If you take out a new Business Internet Services contract (all types, e.g. M for CHF 125.—/month) with Managed Security, you will receive the product Business Network Solution (including light) worth CHF 60.— per month, the Managed LAN option (without hardware) worth CHF 25.— per month, the Managed Security option worth CHF 60.— per month and the Antivirus option worth CHF 10.— per month free of charge for the first six months. After that, the standard prices mentioned will apply.
In addition, you will receive an invoice credit of up to CHF 600.— for the installation costs (an invoice credit of up to CHF 100.— each month for six months). Monthly invoice credits may not exceed the amount of the monthly Smart Business Connect invoice amount. Any invoice credits exceeding this maximum amount will expire and cannot be transferred to other products or the subsequent invoice. Offer valid until 31.12.2023. The minimum term of contract for Business Internet Services is 36 months; installation fees are owed to the Swisscom partner that installs the product. The offer does not apply to existing Business Internet Services customers and is not available for a simple change of subscription. Cannot be combined with other promotions.
Sustainability
Smart Business Connect ensures reliable, efficient communication from anywhere. Only travel when it is really necessary – this improves your carbon footprint.