COMBOX®

COMBOX® for SME

With COMBOX®, your mobile device/telephone is always ready to take calls. Your answering machine will receive all calls that you cannot answer in person and records messages left by callers. You do not require an additional device.

 

 

Use your COMBOX® from any fixed-network or mobile phone worldwide; listen to messages and return calls at the press of a button. You can manage your COMBOX® settings easily in the Customer Center.

COMBOX® basic

COMBOX® pro


for your mobile phone

0.– / month

5.– / month

Free with all inOne SME mobile and other subscriptions NATEL® office, NATEL® company and NATEL® business infinity


for your fixed-network phone

0.– / month

5.– / month

Free with all inOne SME office and other subscriptions Swisscom Line plus, Swisscom Line basic, My SME Office S-L and CombiLine Flex


Functions at a glance

  COMBOX® basic COMBOX® pro  
Memory capacity 20 messages à 3 minutes 100 messages à 3 minutes Messages can be stored permanently; messages are automatically deleted one day after you listen to them and new messages after 30 days
SMS notification To one phone numbers To three phone numbers About calls received by the COMBOX®
Personal greeting – domestic 1 2 With or without your phone number announcement
Personal greeting – abroad ✕  1 With or without your phone number announcement
Personal absence notifications ✕  ✓  With or without message storage
Administration in the Customer Centre Settings only ✓  Callers cannot leave messages
Message forwarding ✕  To three 3 e-mail addresses In the Customer Centre
Receiving and sending faxes ✕  ✓  For voice messages and faxes to up to three e-mail addresses
Date and time announcement
can be switched off
✕  ✓  Received faxes can be forwarded to a fax machine or sent on to an e-mail address in PDF format
  0.- /month 5.-/month  

COMBOX® on your mobile phone - Swisscom Help

Frequently asked questions

Which COMBOX® do I have?

COMBOX® pro is included with inOne SME office, inOne KMU mobile, My SME Office, Swisscom Line plus, Swisscom Line basic, CombiLine Flex, NATEL® office, NATEL® company and NATEL® business infinity.
COMBOX® basic is included in all other fixed-network and all other mobile subscriptions.

How do I access messages on my COMBOX®?

For your mobile phone : Choose +41 79 499 79 79.
For your fixed-network phone: 086 and your telephone number

How do I operate my COMBOX®?

Call back
Save
Delete
Listen again
Next message
Time announcement
Read out caller’s phone number
Settings
Read out all key functions

 Support

 Help

Chat
By customers for customers

Find solutions and communicate
with other customers.