COMBOX® for SME
With COMBOX®, your mobile device/telephone is always ready to take calls. Your answering machine will receive all calls that you cannot answer in person and records messages left by callers. You do not require an additional device.
Use your COMBOX® from any fixed-network or mobile phone worldwide; listen to messages and return calls at the press of a button. You can manage your COMBOX® settings easily in the Customer Center.
for your mobile phone
0.– / month
5.– / month
Free with all inOne SME mobile and other subscriptions NATEL® office, NATEL® company and NATEL® business infinity
for your fixed-network phone
0.– / month
5.– / month
Free with all inOne SME office and other subscriptions Swisscom Line plus, Swisscom Line basic, My SME Office S-L and CombiLine Flex
Functions at a glance
|COMBOX® basic||COMBOX® pro|
|Memory capacity||20 messages à 3 minutes||100 messages à 3 minutes||Messages can be stored permanently; messages are automatically deleted one day after you listen to them and new messages after 30 days|
|SMS notification||To one phone numbers||To three phone numbers||About calls received by the COMBOX®|
|Personal greeting – domestic||1||2||With or without your phone number announcement|
|Personal greeting – abroad||✕||1||With or without your phone number announcement|
|Personal absence notifications||✕||✓||With or without message storage|
|Administration in the Customer Centre||Settings only||✓||Callers cannot leave messages|
|Message forwarding||✕||To three 3 e-mail addresses||In the Customer Centre|
|Receiving and sending faxes||✕||✓||For voice messages and faxes to up to three e-mail addresses|
|Date and time announcement
can be switched off
|✕||✓||Received faxes can be forwarded to a fax machine or sent on to an e-mail address in PDF format|
COMBOX® on your mobile phone - Swisscom Help
Frequently asked questions
Which COMBOX® do I have?
COMBOX® pro is included with inOne SME office, inOne KMU mobile, My SME Office, Swisscom Line plus, Swisscom Line basic, CombiLine Flex, NATEL® office, NATEL® company and NATEL® business infinity.
COMBOX® basic is included in all other fixed-network and all other mobile subscriptions.
How do I access messages on my COMBOX®?
For your mobile phone : Choose +41 79 499 79 79.
For your fixed-network phone: 086 and your telephone number
How do I operate my COMBOX®?
|Read out caller’s phone number|
|Read out all key functions|