Device as a Service (DaaS)

Professional services for your mobile devices 

Device as a Service enables flexible device financing, reduces administrative effort and minimises defect-related downtime. 

DaaS saves you time and money and optimises business cash flow thanks to smart device financing and usage models, and the outsourcing of device repairs and replacements. Consistent monthly payments and a reduction in high one-off costs give you greater cost certainty, improving the budgetability and transparency of your long-term expenditure on devices. 

Your benefits:

  • Predictable financing options to avoid high one-off costs  
  • Replacement of faulty devices within 24 hours 
  • An up-to-date device inventory to help you keep track of your active device fleet 

When is DaaS the right solution? 

Product services at a glance

With Device as a Service (DaaS), you can order your device fleet easily and at market prices in My Swisscom Business and manage it centrally. Flexible financing and usage models together with consistent monthly costs mean that there is no need for large investments, while defective devices are replaced within 24 hours. This gives you planning certainty, reduces downtime and creates more freedom for your core business. 

Financing

Order your mobile devices via My Swisscom Business at an advantageous price. To avoid high one-off costs, you can opt to take advantage of our flexible financing plans.

  • Leasing

    Use mobile devices for a fixed monthly charge. You can return devices at any time or take ownership of them by paying the residual value. 

  • Pay by instalments

    Pay for your mobile devices in monthly instalments and avoid high, one-off investment costs. You can choose between repayment periods of 12, 24 and 36 months.

  • One-off purchase

    Pay the total amount and own your device – without further costs. 

Device exchange

Benefit from a fast, straightforward exchange service. Defective mobile devices are replaced within 24 hours, minimising downtime and fleet management admin costs. You have various options available depending on your needs:

  • DaaS S

    Repair service: In cases not covered by warranty, we will handle the entire repair process at standard market rates.

  • DaaS M

    We will replace defective mobile devices within 24 hours. The costs for the replacement are device specific.

  • DaaS L

    We will replace defective mobile devices within 24 hours. Choose between two options depending on your needs:

    Fixed volume:
    Free replacement of up to 20% of your device fleet in case of defect.

    Fixed fee:
    Replacement of defective mobile devices subject to an excess of CHF 89.– per device 

DaaS advanced

Full flexibility and minimal downtime at attractive monthly costs: you only keep your devices for as long as your employees really need them. You benefit from the following inclusive services:

  • Device usage

    Planning certainty with consistent monthly charges for using your mobile devices.

  • Flexibility

    Devices can be returned to Swisscom at any time.

  • Geräteaustausch

    We’ll replace up to 10% of your device fleet per year with 24 hours free of charge in case of defects.

  • Device inventory 

    Centralised management of the entire mobile device fleet and efficient management of all relevant transactions.

  • Sustainability 

    You can use your device fleet for up to 48 months and receive a 30% discount on the monthly costs from the 25th month onwards After you return your devices, we delete your data in a certified manner and reuse the second-hand devices. 
DaaS advanced factsheet

Optional services

  • End-of-Life Management: We recycle defunct devices properly and free of charge.
  • Sustainable disposal: We recycle defunct devices properly and free of charge.
  • Customised devices: We supply devices that are not in the Swisscom portfolio. 
  • Accessories: We can also supply the desired accessories with the device.
  • Staging: We set up and configure your devices, with cases and screen protectors etc., so that they are ready to use.
  • Bulk orders: We can assist you in replacing your equipment fleet and support you with large orders.

The first step towards DaaS 

Why Swisscom?

Service in Switzerland

Swisscom provides all equipment financing and services from a single source. 

Environmentally conscious solutions

We offer solutions that cover the entire lifecycle of your mobile devices. 

The best network and first-class support

The best network in Switzerland and multilingual Swisscom support for efficient customer service. 

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Sustainability

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Find out more

Our experts will be happy to answer your questions. Contact us.