Communication & Collaboration solutions

Communication & Collaboration for efficient teamwork

The impact of working from home on companies – read now.

Communication solutions are the key to efficient collaboration in these times of distributed teams, remote working and agile projects. With Communication & Collaboration solutions, you can make your employees’ teamwork more efficient and enable cross-company interaction. Take advantage of our flexible solutions and additional services that adapt to your needs – and make room for innovation.

Why Swisscom is your ideal collaboration partner

Comprehensive portfolio

We have everything you need for the digital workplace – from telephony, Full HD video options and fully managed UCC solutions through to custom products and services.

Professional service

Rely on our service desk and team of experts for incidents, release support, licence management and numerous other services.

Proven expertise

Obtain all your communication solutions from a single source and take advantage of our many years of expertise, which includes facilitating cultural change.

  • 68% of respondents see more efficient collaboration as the most important driver for UCC solutions in major corporations.

    MSM, Workplace & Mobility in Switzerland, 2019

  • 49% of the Swiss companies surveyed expect their collaboration & communication solution provider to offer a complete service portfolio from a single source.

    MSM, Workplace & Mobility in Switzerland, 2020

  • 72.5% of the major corporations surveyed in Switzerland prefer a Swiss location for the public cloud when purchasing UCC services.

    MSM, Workplace & Mobility in Switzerland, 2019

Discover our communication & collaboration solutions


Cisco Webex platform and telephony

Efficient collaboration, whatever the work location, time and equipment.


Flexible managed UCC solutions

Swisscom-managed UCC integrated solutions from a single source, with additional services as an option.


Tailored to your needs

As a system integrator, we offer UCC solutions that are individually tailored to your requirements.

More offers

Future Work Consulting

Benefit from advice and support on your journey to the workplace of the future.

Microsoft Cloud Services

Our extensive M365 offering from the cloud – work efficiently and encourage innovation.

Conferencing Services

Communicate efficiently with customers and international partners in telephone conferences.

How our communication solutions support you

Communication solutions for different IT systems

Customer requirements

The Swiss security company Securitas has various subsidiaries abroad with different IT systems. So any collaboration solution needed to be fully compatible and independent of the IT systems.

The support offered by Swisscom

The high standardisation of Webex enables easy integration into existing IT infrastructures. You can share documents and make calls with all collaboration partners on any device (smartphone, tablet, laptop/PC), even if they do not use Webex.

Customer communication when working from home

Scalable video conferencing solution

Pioneering ICT upgrade

Meet the Expert

MSM study: the changing workplace

Impact of working from home on the company and employees.

Learn more


MSM Research 2023: The hybridisation of the workplace in Switzerland

The change in the working world is influencing corporate culture and the operation of workplaces.


ISG Provider Lens™ 2022

Comparison of Swiss workplace providers: workplace transformation, digital service desk, managed workplace.

  • «Our customers benefit from shorter waiting times and intuitive navigation.»

    Helen Hugi, Project Manager Digitalisation, Selecta AG

    Portrait Helen Hugi
  • «Swisscom gives us all the ICT solutions we need.»  

    Markus Kappeler, IT & Telecommunications Manager, Rolf Schubiger Küchen AG

    Portrait Markus Kappeler
  • «We have created new working environments that appeal to young talent in particular.»  

    Andreas Blum, Head of Solution Center Cargo, Divisions and Workplace SBB

    Portrait Andreas Blum
  • «The cooperation with Swisscom was faultless. If something didn’t work right away, we quickly received the necessary support.»  

    Peter König, Head of Business Services at inlingua

    Portrait Peter König
  • «Greater efficiency, facilitated communication, less work in operational IT: the Managed Cisco Solution from Swisscom really gets us closer to where we want to be.»  

    Beat Zuberbühler, Head of Management Support, ASGA Pension Fund

    Portrait Beat Zuberbühler
  • «Nothing works here if our communication resources aren’t functioning. We no longer want to be responsible for this risk.»

    Walter Bütikofer, IT Team Leader, Spirella

    Portrait Walter Bütikofer
  • «We can now inform our employees much faster and in a more targeted manner than in the past.»

    Zaira Tschudi, Content & Social Media Manager cablex AG

    Portrait Zaira Tschudi

Frequently asked questions about collaboration solutions

What is collaboration?

Collaboration refers to cooperation between team members and the exchange of data. Suitable IT tools simplify communication and enable efficient collaboration and the exchange of information between everyone involved.

Why is collaboration important for companies?

What collaboration solutions does Swisscom offer?

Any questions about Communication & Collaboration? Our team of experts will be happy to advise you.