Unified Communication and Collaboration (UCC)
UCC for efficient communication and collaboration
Choose a managed UCC solution from Swisscom which is tailored to your precise needs and industry. Eliminating the complex integration of third-party solutions will also free up your IT department. Complexity is thus reduced and collaboration made easier for employees and external partner companies.
Your benefits
- Efficiency improvements: collaboration, secure communication and data exchange
- Predictable planning: no investment cycles, predictable monthly costs
- Data security: the latest system updates and data stored in Switzerland
When is it the right solution?
Are you looking for an agile communications solution for your internal and external communications and channels? Does your company have several sites and/or would you like to outsource the operation of your UCC solution or gradually migrate it to the cloud?
Awards
Why Swisscom?
- Flexible: choose whether to run your UCC solution in the Swisscom Cloud, the public cloud, on premise or as a hybrid solution.
- Cost effective: customised sector solutions and efficient management with no investment costs.
- Tailored: our UCC solutions adapt to your needs and business processes.
UCC solutions to meet your needs
Cisco
For the straightforward integration of partner applications
With the Cisco Managed UCC service (MUCC Cisco), take advantage of a modern integrated communication and collaboration solution offering a superb hybrid meeting experience where participants can join from the office, from home or on the move. We take care of integrating third-party solutions and of operations in Swisscom’s highly secure data centres, on your premises or in combination with cloud solutions.
Microsoft
For companies with strict regulatory requirements
Use the latest communication and collaboration solutions from Microsoft at national and international locations – modular, location-independent and secure. Management, security and availability remain the responsibility of Swisscom. Microsoft UCC is based on Microsoft Skype for Business servers, Exchange servers and SharePoint servers and meets the highest regulatory standards required, thanks to the Swisscom Cloud.
Mitel
Managed solutions for small to medium business sites
Mitel’s UCC solution is particularly suitable if your company has several small to medium-sized locations and branches. Mitel provides an affordable, customised solution that optimally supports your employees’ mobility inside and outside the company.
Unify
For high voice functionality and availability requirements
Are high-quality voice and video calls particularly important to you, even when connection quality is unstable? With MCC Unify, you can have confidence in a secure, highly available communication and collaboration solution, with the managed service sourced direct from Swisscom’s data centres. Unify is particularly suitable for the emergency services and the health sector due to their specific requirements relating to 3rd-party applications.
The full-service package for several locations
With Managed Business Communication, Swisscom provides your entire communications solution at a fixed monthly price, yet you retain complete control. Major corporations with small and medium-sized locations rely on Swisscom for installation, operation and maintenance – and thanks to its flexibility, the solution grows alongside your needs.
Cloud Transformation
Maximum availability, scalability and simplicity are crucially important for telephony in the healthcare sector.
To meet these requirements, we developed an integrated architecture for business-critical communication based on the best-of-breed approach. We have combined the best basic telephony, clinical communication, medical alert and patient monitoring solutions, etc. in a single solution.
The needs of industrial companies are as varied as their areas of business: DECT solutions, voice recording, contact centres, dead man’s switches, machine and production monitoring to name but a few. Swisscom provides comprehensive UCC solutions for the manufacturing and industrial sectors.
Healthcare Industry Finance & InsuranceThe banking and insurance sectors have particularly rigorous requirements and specific needs in respect of governance. This may affect data storage in Switzerland, FINMA’s regulatory requirements or functions such as contact centre solutions and voice recordings, and includes strict guidelines relating to the sharing and display of data in online meetings.
Benefit from scalable solutions from a single source that are characterised by their functionality, autonomy, availability and modularity. Enjoy optimally compatible WAN, Internet, extranet and IP-telephony services.
Our UCC partners
