Making production fit for the future

Digital Manufacturing – Consulting and Solutions

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90% increase in productivity

80% reduction in lead times

50% increase in energy efficiency

These are the impressive results of industrial companies that are leading the way internationally in digital technologies and transformation¹. Join in the success – let Swisscom experts support you along the way.

Start your journey into Industry 4.0

Manufacturing companies are facing considerable pressures. The future looks bleak for those who cannot keep up with price, quality and service. Digitised processes and smart services ensure healthy prospects for your business over the long term. Solutions for the Internet of Things, augmented reality, artificial intelligence, big data, machine learning, etc. are ready and waiting. But how can you leverage these to your economic advantage? Swisscom has all the technological expertise to support you in the areas of connectivity, digitisation, cloud & infrastructure, analytics and security.

Your service provider for the digital transformation

Our dedicated Swisscom experts are here to facilitate your journey to Industry 4.0 and have precisely the expertise you need to set up your very own smart factory. Whether you are interested in significantly improving your overall equipment effectiveness (OEE) with digitally controlled production, developing new business models such as pay-per-use, or building a smart supply chain, you will always have satisfied customers if you can offer small lot sizes at mass production prices. We are happy to contribute our know-how and experience from numerous successful use cases.

¹ Source: Results of 14 end-to-end (E2E) Lighthouse manufacturers within the Global Lighthouse Networks, a McKinsey-supported World Economic Forum project.

How would you like to increase your digital IQ?

From product to service – thanks to digitisation

Inspire your customers with new data- and software-based services. Analytics, big data and AI provide valuable insights into your customers.

24/7 data availability

Access important system data from the warehouse or production, for example, at any time, using new technologies such as in-house mobile services with 5G.

Real-time value chain monitoring

With track & trace based on IoT networking, for instance, you create a smart supply chain and manage your quality requirements end to end.

Secure, scalable, dynamic infrastructure

Get your IT infrastructure ready for Industry 4.0 and increase your impact with powerful connectivity, cloud and IT infrastructure, and reliable security solutions.

The factory of tomorrow

Swisscom is working with medical technology manufacturer Ypsomed to trial the use of 5G in an industrial environment. In the pilot project, the production processes for injection pens were digitised throughout the entire value chain.
Remote diagnostics and maintenance

With remote diagnostics and maintenance via the IoT platform, Meier Tobler is improving the efficiency of heat pump servicing and sparing its customers the task of managing their own heating systems.
Quality assurance in real time

Goods inspection company SGS is increasing quality assurance with IoT: sensors monitor huge grain silos in several countries. The silo operator is informed as soon as ambient temperature, humidity or CO₂ levels become problematic.

Why digital manufacturing with Swisscom? 

Competent support

With the design, planning, implementation and operation of your solutions.

Comprehensive expertise

Acquired from many technical and operations-based use cases.

Proven modules

For big data, analytics, IoT, etc. in conjunction with ERP, PLM, MES and other systems.

Public Cloud Partner status

Gold Microsoft Partner and AWS Advanced Consulting Partner.

Digital manufacturing solutions from Swisscom

Customer requirements

To maintain a high level of productivity at all times, you need a constant, sufficient supply of material and raw materials. By establishing networks with your suppliers and customers, you can optimise planning and automate delivery.

Examples of Swisscom support

Central dashboard for more direct processes and insights
Real-time data insights with recommendations for action
IT system landscape check and infrastructure/IoT networking

Customer requirements

You want to keep product quality consistently high. Loss of quality leads to dissatisfied customers and reputational damage. By continuously monitoring temperature, humidity and other parameters, it is possible to trigger real-time, automatic adjustments in response to error messages.

Examples of Swisscom support

Real-time networking of production
Automated data- and rules-based process triggering
Straightforward monitoring with intuitive data visualisation

Customer requirements

You want to avoid delivery delays resulting from poorly planned maintenance. You also want to be able to respond to customer support requests immediately. For this, you need real-time monitoring of the current state of production.

Examples of Swisscom support

Integration of planning
Real-time analyses by big data and AI as well as proactive recommendations for action
Predictive maintenance

Customer requirements

You want to reduce personnel expenses in customer support and improve conversion rates. With the extensive automation of customer contacts through bots, AI, self-service, etc., you reduce costs and create more touch points.

Examples of Swisscom support

24/7 online presence and service availability
Analysis of customer behaviour and secure storage of customer data
Optimised dashboard for a great customer experience

Customer requirements

You want to reduce the costs associated with ‘manual’ steps, training and travel. With digital tools – from PDAs and virtual reality through to augmented reality – you can improve the efficiency of production, quality assurance and maintenance.

Examples of Swisscom support

Real-time data for live support of service and quality assurance employees
Blockchain for documenting service quality and training

Have we sparked your interest?

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How far has your company come in its journey to become a data-driven business? Find out now with our data-driven business checker tool.

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Unanswered questions? Our manufacturing experts are happy to advise you.

Making production fit for the future

Digital Manufacturing – Consulting and Solutions

Start your journey into Industry 4.0

Your service provider for the digital transformation

How would you like to increase your digital IQ?

From product to service – thanks to digitisation

24/7 data availability

Real-time value chain monitoring

Secure, scalable, dynamic infrastructure

Why digital manufacturing with Swisscom?

Competent support

Comprehensive expertise

Proven modules

Public Cloud Partner status

Digital manufacturing solutions from Swisscom

Intelligently network suppliers and customers

Automated monitoring of production parameters

Real-time monitoring and just-in-time delivery

Automated interaction with your customers

Digital tools for your employees

Have we sparked your interest?

Our articles – knowledge in condensed form