Making production fit for the future
Digital Manufacturing – Consulting and Solutions
90% increase in productivity
80% reduction in lead times
50% increase in energy efficiency
These are the impressive results of industrial companies that are leading the way internationally in digital technologies and transformation1. Join in the success – let Swisscom experts support you along the way.
How would you like to increase your digital IQ?
From product to service – thanks to digitisation
Inspire your customers with new data- and software-based services. Analytics, big data and AI provide valuable insights into your customers.
24/7 data availability
Access important system data from the warehouse or production, for example, at any time, using new technologies such as in-house mobile services with 5G.
Real-time value chain monitoring
With track & trace based on IoT networking, for instance, you create a smart supply chain and manage your quality requirements end to end.
Secure, scalable, dynamic infrastructure
Get your IT infrastructure ready for Industry 4.0 and increase your impact with powerful connectivity, cloud and IT infrastructure, and reliable security solutions.
Why digital manufacturing with Swisscom?
Competent support
With the design, planning, implementation and operation of your solutions.
Comprehensive expertise
Acquired from many technical and operations-based use cases.
Proven modules
For big data, analytics, IoT, etc. in conjunction with ERP, PLM, MES and other systems.
Public Cloud Partner status
Gold Microsoft Partner and AWS Advanced Consulting Partner.
Digital manufacturing solutions from Swisscom
Intelligently network suppliers and customers
Avoid bottlenecks in production
Customer requirements
To maintain a high level of productivity at all times, you need a constant, sufficient supply of material and raw materials. By establishing networks with your suppliers and customers, you can optimise planning and automate delivery.
Examples of Swisscom support
- Central dashboard for more direct processes and insights
- Real-time data insights with recommendations for action
- IT system landscape check and infrastructure/IoT networking
Automated monitoring of production parameters
Quality assurance
Customer requirements
You want to keep product quality consistently high. Loss of quality leads to dissatisfied customers and reputational damage. By continuously monitoring temperature, humidity and other parameters, it is possible to trigger real-time, automatic adjustments in response to error messages.
Examples of Swisscom support
- Real-time networking of production
- Automated data- and rules-based process triggering
- Straightforward monitoring with intuitive data visualisation
Real-time monitoring and just-in-time delivery
Improve delivery reliability
Customer requirements
You want to avoid delivery delays resulting from poorly planned maintenance. You also want to be able to respond to customer support requests immediately. For this, you need real-time monitoring of the current state of production.
Examples of Swisscom support
- Integration of planning
- Real-time analyses by big data and AI as well as proactive recommendations for action
- Predictive maintenance
Automated interaction with your customers
Optimise customer contact
Customer requirements
You want to reduce personnel expenses in customer support and improve conversion rates. With the extensive automation of customer contacts through bots, AI, self-service, etc., you reduce costs and create more touch points.
Examples of Swisscom support
- 24/7 online presence and service availability
- Analysis of customer behaviour and secure storage of customer data
- Optimised dashboard for a great customer experience
Digital tools for your employees
Optimise work steps
Customer requirements
You want to reduce the costs associated with ‘manual’ steps, training and travel. With digital tools – from PDAs and virtual reality through to augmented reality – you can improve the efficiency of production, quality assurance and maintenance.
Examples of Swisscom support
- Real-time data for live support of service and quality assurance employees
- Blockchain for documenting service quality and training
Have we sparked your interest?
How data driven is your business?
How far has your company come in its journey to become a data-driven business? Find out now with our data-driven business checker tool.
The first step: a no-obligation informative discussion
Contact us to learn how digitised processes and tools can drive your business forward. We are happy to advise you!
Our articles – knowledge in condensed form
Digital transformation in Industry
For efficient production.
Unanswered questions? Our manufacturing experts are happy to advise you.