Microsoft Teams Telephony & Phone System Management
Teams Telephony – make calls using your mobile or fixed-network number wherever you are
Turn Microsoft Teams, the comprehensive business collaboration platform, into an integrated telephone system: using Microsoft Teams Telephony from Swisscom, your employees can make calls directly via the app on their desktop, tablet and smartphone. Make international phone calls in the customary high Swisscom voice quality directly from the Teams environment using your fixed-network number.
Your benefits
- One smart application for everything: telephony, chat, central document storage, screen sharing and more
- Mobile use: control your availability and use the app to make calls with your fixed-network number, whether you are working from home, on the move or in the office.
- Virtual telephone system: Using Microsoft Teams on the Microsoft 365 cloud can replace your existing telephone infrastructure and the need to purchase a new system
When is it the right solution?
Looking for an efficient collaboration platform that allows your employees to make calls and collaborate efficiently, regardless of location and device?
Why Swisscom?
- A trusted partner: Rely on our smooth, responsive support for your transition to Teams Telephony. As an extra, you can also leave the operation of your solution to use – from monitoring to management.
- Needs-based: Combine your Teams Telephony solution with other Swisscom services, in line with your requirements.
- Exceptional quality: Communicate with your customers in the exceptional Swisscom voice quality you have come to expect.
Your journey to Teams Telephony
How Teams Telephony works
Whether in the office, working from home or on the move, with Microsoft Teams, your employees can make calls securely, regardless of location. As you are connected to the cloud, there’s no need for a physical telephone system and your employees are able to communicate with each another and with customers via the desktop and mobile app in exceptional voice quality.
FAQs
Do I need a special licence for Microsoft Teams Telephony?
Microsoft Teams Telephony from Swisscom can be used by any Microsoft 365 business customers. Availability of the telephony functions in Teams requires a Teams phone licence.
Can I get started with Microsoft Teams Telephony right away?
Please contact our experts for an initial, no obligation discussion. Swift implementation of Microsoft Teams Telephony from Swisscom is usually very straightforward. We recommend you carry out a needs-based analysis with our experts to ensure a smooth and customised changeover to Teams.
What happens during a Teams Telephony rollout?
Once all of your employees are exclusively using Teams for making calls, you will no longer need a telephone system at your company site. Microsoft Teams Telephony from Swisscom includes your new telephone access line as well as your existing fixed-network telephone numbers.
Will the mobile option also be available to SMEs?
Yes, the option with MS Teams Telephony Mobile will also be available to SMEs. Coming soon.
Why is Swisscom the ideal partner for Microsoft Teams Telephony?
As Microsoft’s biggest partner for UCC solutions for more than ten years, we have already completed more than 200 successful Microsoft UCC projects at enterprise customers. We have well over 200 certified Microsoft engineers, who will both implement Teams at your company and support you with every aspect of the entire Microsoft ecosystem.
In the SME environment, we work with specialised, certified Swisscom partner companies. Together with these companies, we integrate Microsoft Teams Telephony and provide responsive IT and security support.
