Rethink: Digital transformation consulting

Ready to rethink your digital journey

Start your digital journey with us

Modern digital technologies are transforming our world at break-neck speed.

The resulting changes to our habits, our behaviour and our expectations are forcing businesses to align themselves and their digitisation strategy to the new values and embark upon their own digital transformation.

Rethink – ready to rethink your digital journey?

Inspiring customer experiences not to mention innovative products and services are the key to customer loyalty. Every touchpoint of the customer journey must make the right impression. Having the right data available at the right time and in the right place is crucial. Through our digital transformation consulting, we’ll show you the best practices for your sector.

Especially in times of shrinking margins, increasing competition and difficult market conditions, lean, digital processes are essential for resilient, competitive companies, and provide a foundation for efficient, automated processes. Besides providing a reliable decision-making basis, data that is processed properly allows a focus on the customer with a view to achieving sustainable added value.

Modern working models help businesses attract new hires and retain the best specialists in a competitive labour market. In all of the above, technology is, after people, one of the most important success factors, but also the greatest challenge.

Facts & figures

Between 2020 and 2025, global data volume is expected to grow by 173%. Source: IDC, Swiss IT Study 2022: IDC Global DataSphere

of all 650 consumers surveyed say that the customer experience is just as important as the services and the product itself. Source: State of the Connected Customer Report 2020, by Salesforce

of all employees would like to have flexible work options. Source: Work Trend Index: 2021 Annual Report, Microsoft

Included in our Digital Business Consulting

Customer experience

Create unique customer experiences and increase customer loyalty over the long term.

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Data-driven business

By handling data correctly, you can make data-driven decisions and generate sustainable competitive advantages.

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Business process transformation

Develop lean processes, optimise and automate workflows for greater efficiency.

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Core business applications

Lay the foundations of your IT environment with an ERP system and core applications that are optimally tailored to your requirements.

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A successful digital business transformation with Swisscom

The most complete 360-degree portfolio in Switzerland will ensure inspiring customer experiences, lean processes, data-driven decisions and stable core applications.

Numerous successful transformation projects (e.g. for SAP S4/HANA) guarantee you a profitable business outcome and increased business value.

Our 1,000 experts understand your sector and the challenges you face, and can support you on site; a proximity that underscores our commitment.

Workshop

Digital Maturity Assessment

What are the right key projects for the next stage of your digital transformation? With our support, find out which areas of digital transformation have the greatest potential for adding value to your business.