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Managed Services & Outsourcing with Swiss expertise from Swisscom
Benefit from comprehensive managed outsourcing services: from individual managed services through to full IT outsourcing. Swisscom supports you with tailored services – whether public cloud, private cloud, hybrid, hosting or on‑premises. You benefit from operations based in Switzerland, maximum security and strict compliance.
This not only reduces your IT costs, it also helps you tackle the shortage of skilled professionals in the IT sector and focus on your core business. This creates space for innovation and, thanks to managed cloud services, provides your business with a future‑proof technical foundation.
Operating model overview
A tailored solution for greater flexibility and control: you decide which services you run yourself and which you outsource to Swisscom – from individual managed services through to full outsourcing. Whether your systems run in public, private or on-premises environments, our operating models give you the freedom to shape your IT operations in the way that best suits your business. Swisscom ensures seamless integration, reliable operations and the highest levels of security.
Our Managed Services & Outsourcing solutions
Discover selected examples of our managed services and outsourcing solutions designed to ease the burden on your IT and support efficient operations. Our specialists will be happy to advise you on additional solutions tailored to your needs.
Why opt for Managed Services & Outsourcing with Swisscom?
Whether in the public cloud, private cloud or a hybrid environment, you benefit from the real-world experience of more than 1000 seasoned cloud experts.
Operations based in Switzerland, security vetted personnel and integrated security services ensure data protection and high availability.
Our managed services can be built and combined in a modular way – public cloud, private cloud and IT outsourcing interlock seamlessly.
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Frequently Asked Questions (FAQ)
What are Managed Cloud Services?
Managed cloud services mean that a provider takes over parts or all of the operation of your cloud environment, for example monitoring, operations, optimisation and security. You decide what you manage yourself and what Swisscom takes on as your partner. This is particularly suitable for public, private and hybrid setups.
What does a managed service provider do in a cloud context?
In a cloud context, a managed service provider takes over the ongoing operation and further development of defined IT and cloud services, typically including monitoring, incident and problem handling as well as optimisation. Clear rules on SLAs and interfaces are crucial to ensure that your IT remains controllable despite a multi provider environment. Swisscom positions this as managed services and outsourcing for on premises, hosting, public, private and hybrid.
For which use case are managed services and outsourcing suitable in banking, for example?
Managed services and outsourcing are suitable if you want to outsource parts of your IT in order to free up internal resources for business critical initiatives, such as the digitalisation of customer processes. A typical use case is the operation of a complex IT infrastructure around a core banking system (production and development environments, including surrounding systems such as storage/backup, databases and IT service management), while your team focuses more strongly on innovation and further development.
Which parts can I outsource to Swisscom with Managed Services & Outsourcing?
Depending on your needs, you can outsource individual operational building blocks or a larger part of your IT landscape. Swisscom provides an operating model that can range from partially managed to fully managed. This means control remains where you need it, while operations are relieved where it makes most sense.
What are the benefits of managed outsourcing services?
Managed outsourcing services relieve your internal IT while ensuring the secure operation and ongoing optimisation of your hybrid IT environment. You benefit from transparent services and clear SLAs as well as a modular portfolio. This creates freedom for strategic topics and new digital services.
Are managed services also suitable for hybrid IT landscapes?
Yes. Managed services are very well suited for hybrid IT landscapes because they are designed for public, private and hybrid environments and support seamless integration into existing environments. Complexity increases especially in hybrid setups – which is why managed cloud services often offer the greatest leverage. Swisscom positions this as a flexible combination of in house operations and outsourcing.
I would like to benefit from the advantages of the public cloud (Azure, AWS, …), but I lack the necessary skills.
You can use public cloud technologies without having to build your own specialist expertise. Swisscom supports you with architecture, migration, security, operation and optimisation of your Azure or AWS environments. This way, you benefit from modern cloud technology and retain control, while Swisscom takes on the complex tasks.