For more than 135 years, Franz Carl Weber has been the undisputed number one Swiss toy specialist and is among the oldest toy brands in the world. The product range comprises around 50,000 articles. The company manages its business using an ERP integrated solution from Swisscom.
In the 21 branches of Franz Carl Weber (FCW) throughout Switzerland, millions of toys cross the shop counter every year. The previous ERP solution could no longer keep up with the development of the business, as neither the sales processes, the reporting nor the CRM could be handled efficiently. FCW wanted a new, fully integrated, reliable, flexible and powerful Swiss solution.
With the Microsoft Dynamics NAV ERP system and the TCPOS POS solution, FCW is now using a highly flexible, expandable complete package. This includes operating the applications and data storage in secure Swisscom servers, as well as technical and business support from Swisscom. The integration into other Microsoft applications enables a whole range of productivity increases.
> Sector: Retailers
> Locations: 21 sales outlets in
> Founding year: 1881
> Employees: approx. 240
> Ambition and values: Quality, expert
advice and a huge, exquisite selection
CIO Franz Carl Weber
With the ERP from Swisscom we have …
We are pleased with the solution because …
Our customers benefit from the new ERP because …
My added value: